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“Our few days in Hanmer”
Review of Chalets Motel

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Chalets Motel
Ranked #7 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Yeppoon, Queensland, Australia
2 reviews
“Our few days in Hanmer”
Reviewed February 26, 2013

After 5 days cycling the rugged Molesworth Rd on our tandem bicycle, it was wonderful to have 3 days staying at the Chalets Motel. Jock and Pat were wonderful hosts, catering to our specific needs, which were different from the usual vehicle based traveller. Our chalet was very clean, comfortable and cosy. We found it well appointed and spacious for our needs, enabling us to self cater or spoil ourselves in and around Hanmer as we pleased.
Would highly recommend The Chalets Motel and it is deserving of it's high ratings for accomodation in Hanmer Springs.
Thanks Jock and Pat for being part of our wonderful NZ adventure.

Room Tip: We stayed in the chalet at the top of the property, and this gave us amazing views, and afternoon su...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 28, 2013
Hi Linda & Adrian! Lovely to get your awesome review! Thanks heaps ~ we really enjoyed meeting you and are still in awe of your efforts on the tandem. Hope all is going well for you with your new challenges. =) Pat & Jock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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378 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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English first
England
Level 5 Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 25, 2013

Comfortable rooms, not lavish but perfectly adequate. Lovely location with good views. A 10 minute walk into town. Very quiet and private. Very friendly and helpful reception. They have even got free wi-fi in all the cabins.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mahonia100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 28, 2013
Thanks heaps for posting this positive review for us ~ so glad you enjoyed your stay with us.
We do appreciate you taking the time to post this review on Trip Advisor for us. =) Pat & Jock
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Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 24, 2013

This is the second attempt at a review - smartphone effort failed!...
Just wanted to say thanks to Pat and Jock for a great reception - as they say themselves they try to make you feel at home away from home. Some thoughtful touches like tailored advice for us was great as we had an 8 month old in tow - Pat advised where the shops were and what we could do with our son. She even advised where might be a good spot to for the family lunch on the way to the motel. Jocks tomatoes were great too and he couldn't be more willing to discuss the hotel and area once we expressed an interest.
The chalets are well equipped with everything you need and a good size. The only improvement we could think of was a cosy sofa instead of armchairs for the evenings when we stayed in (to watch the films we borrowed from the office!)
Thanks guys!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 28, 2013
Big thanks to you David for your wonderful review of your stay!! That's just great that you enjoyed your time with us so much. We appreciate all your lovely constructive comments, plus you taking the time to do this review for us (especially persevering with your Smartphone till the 2nd attempt was successful!) All the best with your endeavours back in the UK. =) Pat & Jock
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Christchurch, New Zealand
Level 5 Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 23, 2013

My wife and I stayed at this motel as Hanmer is a fairly regular get away break and we noticed it was rated no.1 by trip advisor. We stayed in the Spa chalet. Pat and Jock the hosts were superb and made us feel at home and Jock explained the chalet (including the Spa). It was better than 3 other highly rated motels in our opinion because the Chalet felt like our own little home away from home. We wre relaxed and felt the little quirks were worth the rating - would not hesitate to go back!

Room Tip: Spa chalet worth it for 2, despie the local hot pools with the massage pool. It did take a fairly le...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 28, 2013
Hi David, thanks for giving us this great review ~ we really appreciate your detailed and constructive comments and we are rapt that you loved your stay in our Spa Chalet. Life's busy so we do appreciate you taking the time to post this review for us. =) Pat & Jock
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Dunedin, New Zealand
Level 4 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 21, 2013

The Chalets was a total experience. Friendly owners, perfect accommodation, great views, handy to everything at Hanmer. The chalets were so clean, neat and tidy, and very homely, almost didn't want to leave. Everything provided that you would need, even a torch! Pat stored our gear the day we left, and transported it to the bus stop for us, several hours after we had checked out of the motel. That is real service. The Chalets is the type of place you love staying at , and regret having to leave. We would definitely recommend to others, and would use again. Thanks guys for a terrific stay.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 28, 2013
Thanks heaps for this great review Denise! We are so happy that you enjoyed your stay with us so much. We do appreciate you taking the time to post this on Trip Advisor for us. =) Pat & Jock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 11, 2013

The Chalets Motel is hidden away on its own little hilltop and offers breathtaking views and absolute privacy. The chalets are well appointed and are always immaculately presented. The hosts, Pat and Jock can never do enough for you and add to the overall experience. The chalets are a five minute walk from the Main Street and I could not think of a better place to stay when I am in Hanmer Springs. Keep up the good work guys :)

  • Stayed February 2013, traveled on business
    • Value
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Helpful?
2 Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 13, 2013
Wow ~ thanks Neil for your great review! Really appreciate you taking the time to do it for us =) Pat & Jock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nelson
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 9, 2013

5 - 10 minute walk to the cafes / centre / hotpools. Close enough to walk off dinner, far enough away to not hear the karaoke booming.... Accomodation is log cabin-style construction - this also means they are very warm in summer, as we found when it was 30 degrees and no air con. Not a problem if like us, you prefer to open the windows and sit outside star gazing. Lovely views from accomodation; very relaxing stay. We also stayed at the St James in Hanmer on our return leg; whilst it was shiny and new offering excellent apartment style accomodation, would return to Chalets for the more alpine quality (and no karaoke noise from the village centre). Otherwise both are great places to stay.

Room Tip: we stayed in the queen spa which had a lovely bathroom with opening picture windows. there was a gr...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MountainBikingHolida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, February 11, 2013
We really appreciate your great constructive review ~ thanks heaps for your positive comments.
Yes ~ it surely has been an unusually hot summer (and we are not unhappy about that!) but with temps of 30+ every day we have purchased a good fan for every Chalet. Just as good as aircon!!
Look forward to seeing you again =) Pat & Jock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chalets Motel

Property: Chalets Motel
Address: 56 Jacks Pass Road, Hanmer Springs 7334, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #7 of 21 Hotels in Hanmer Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Chalets Motel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Your hosts, Andrew & Vera, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. We offer 10 totally separate, modern, fully self-contained alpine-style chalets, including Luxury 1-Bedroom SPA chalet and 2-Bedroom Chalet with wheel-chair access. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Sunny & quiet. Spacious grounds ~ children's playarea with trampoline and swing. LCD TVs with 50+ SKY Channels, includes all Sport Channels. Free WiFi and DVDs. Easy 600 m stroll to the Hot Thermal Pools and village centre. ... more   less 
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