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“Totally amazing place to stay”
Review of Chalets Motel

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Chalets Motel
Ranked #6 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Reviewed February 21, 2013

The Chalets was a total experience. Friendly owners, perfect accommodation, great views, handy to everything at Hanmer. The chalets were so clean, neat and tidy, and very homely, almost didn't want to leave. Everything provided that you would need, even a torch! Pat stored our gear the day we left, and transported it to the bus stop for us, several hours after we had checked out of the motel. That is real service. The Chalets is the type of place you love staying at , and regret having to leave. We would definitely recommend to others, and would use again. Thanks guys for a terrific stay.

  • Stayed: February 2013, traveled as a couple
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Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this reviewResponded February 28, 2013

Thanks heaps for this great review Denise! We are so happy that you enjoyed your stay with us so much. We do appreciate you taking the time to post this on Trip Advisor for us. =) Pat & Jock

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271 - 277 of 384 reviews

Reviewed February 11, 2013

The Chalets Motel is hidden away on its own little hilltop and offers breathtaking views and absolute privacy. The chalets are well appointed and are always immaculately presented. The hosts, Pat and Jock can never do enough for you and add to the overall experience. The chalets are a five minute walk from the Main Street and I could not think of a better place to stay when I am in Hanmer Springs. Keep up the good work guys :)

  • Stayed: February 2013, traveled on business
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2  Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this reviewResponded February 13, 2013

Wow ~ thanks Neil for your great review! Really appreciate you taking the time to do it for us =) Pat & Jock

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Reviewed February 9, 2013

5 - 10 minute walk to the cafes / centre / hotpools. Close enough to walk off dinner, far enough away to not hear the karaoke booming.... Accomodation is log cabin-style construction - this also means they are very warm in summer, as we found when it was 30 degrees and no air con. Not a problem if like us, you prefer to open the windows and sit outside star gazing. Lovely views from accomodation; very relaxing stay. We also stayed at the St James in Hanmer on our return leg; whilst it was shiny and new offering excellent apartment style accomodation, would return to Chalets for the more alpine quality (and no karaoke noise from the village centre). Otherwise both are great places to stay.

Room Tip: we stayed in the queen spa which had a lovely bathroom with opening picture windows. there was a gr...
  • Stayed: February 2013, traveled as a couple
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Thank MountainBikingHolida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this reviewResponded February 11, 2013

We really appreciate your great constructive review ~ thanks heaps for your positive comments.
Yes ~ it surely has been an unusually hot summer (and we are not unhappy about that!) but with temps of 30+ every day we have purchased a good fan for every Chalet. Just as good as aircon!!
Look forward to seeing you again =) Pat & Jock

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Reviewed February 1, 2013

this was truly the best place i have stayed in NZ ,clean comfortable and nothing was too much trouble for pat and jock ,i extended my stay based on how relaxed i felt ,i would not hesitate to book again if i am in NZ i wish them all the best in the future david

Room Tip: they are all good rooms ,i had the one bed chalet as i was a lone traveller but jock showed me some...
  • Stayed: January 2013, traveled solo
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Thank stilts7001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this reviewResponded February 11, 2013

It was a real pleasure to meet you David and share the stories we did. Thanks heaps for posting this great review on Trip Advisor for us. We are so glad you enjoyed staying here with us in lovely Hanmer Springs ~ hope to see you again one day! =) Pat & Jock

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Reviewed January 29, 2013

We were welcomed by a lovely, bubbly and caring lady named Pat on our arrival to the Chalets Motel. She provided us with everything we needed - maps, towels for the thermal pools and milk for our tea :) The cabin was very clean and warm and contained everything we needed and the view was beautiful. A nice little touch was the free newspaper the next morning! Highly recommend.

Stayed: January 2013, traveled as a couple
Thank Ashleigh I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this reviewResponded February 11, 2013

A big thank you for your great review Ashleigh! We do so appreciate you taking time to post it on Trip Advisor for us =) Pat & Jock

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Reviewed January 28, 2013

Our stay in the Chalets was fantastic, very peaceful and relaxing, The chalets very well equipped, and in excellent condition, very clean and tidy.
Host's were very welcoming and friendly, would definitely stay there again and the Hanmer Hotpools are such a great relaxing unwind, after a long drive.

Room Tip: Unit 6 . was a large 2 bedroom unit, which was spacious, great for a couple with 2-3 children
  • Stayed: January 2013, traveled with family
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Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this reviewResponded January 30, 2013

Great to hear you all so enjoyed your stay with us and that Chalet 6 was just the ticket! It sure is hard to beat a relaxing soak in the lovely hot thermal pools ~ glad they worked their magic after your long drive. Thanks heaps for going on Trip Advisor and posting this great review for us
=) Pat & Jock

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Reviewed January 28, 2013

We are a family of five (two of the children are teenagers) so chose the larger chalet this time around so we could have large living area. This proved a wonderful choice and it felt like a home away from home. The chalet was spacious, very clean and had everything we needed. When we arrived we expressed an interest in the walking tracks and Pat not only shared her experiences of the tracks but also gave us a folder showing all the local tracks as well! It was great. This is our second stay at the chalets and will certainly be staying again.

  • Stayed: January 2013, traveled with family
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Thank Alwaysmiling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this reviewResponded January 30, 2013

What a great review for us ~ thanks so much, we really do appreciate you taking the time to do it. That's great our largest 2 x Bedroom Chalet was just right for you, and it was good to hear you enjoyed some of the lovely walking tracks around Hanmer Springs. =) Pat & Jock

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Additional Information about Chalets Motel

Address: 56 Jacks Pass Road, Hanmer Springs 7334, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #6 of 21 Hotels in Hanmer Springs
Price Range: $92 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chalets Motel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Your hosts, Andrew & Vera, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. We offer 10 totally separate, modern, fully self-contained alpine-style chalets, including Luxury 1-Bedroom SPA chalet and 2-Bedroom Chalet with wheel-chair access. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Sunny & quiet. Spacious grounds ~ children's playarea with trampoline and swing. LCD TVs with 50+ SKY Channels, includes all Sport Channels. Free WiFi and DVDs. Easy 600 m stroll to the Hot Thermal Pools and village centre. ... more   less 
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