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“Luxury”

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Village Lake Apartments
Ranked #4 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Sydney
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Luxury”
Reviewed March 27, 2014

We stayed in a 2 bed apartment, in a word it was stunning. I would stay here again. The managers were most helpful too. Close to town for restaurants and pools, though we did drive. The beds were pure luxury.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank silvertop70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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285 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
11 reviews
4 hotel reviews
Reviewed March 23, 2014

We stayed in apartment 8 - two bedroom, one full bathroom and another separate toilet, spacious lounge, dining and well-equipped kitchen. Very nicely furnished, comfortable and stylish, with great views. Honestly one of the best beds I have ever slept in. The hosts were very friendly and helpful. We came away for a special weekend with our 12 year old daughter and the Village Lake Apartments was a great choice to stay. We would highly recommend for other visitors wanting something special.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheree M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawkes Bay
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 4, 2014

We recently visited Hanmer Springs and spent five nights in these beautifully appointed apartments with such sumptuous beds, but the best part was the couple managing this apartment who were so incredibly helpful, they went over and above to help us remedy some problems we were having not pertaining to the accommodation. Such empathetic, considerate, warm and caring people, they were like good friends. Incredible hospitality. Do stay at this place it is absolutely fabulous.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BaznSueHawkesBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 12, 2014

We found our first floor, two bedroom apartment to be very comfortable and stylish. So comfortable that we extended our stay for another night! The apartment was very tastefully furnished, and was equipped really well with top quality goods. The views from our apartment were stunning. The hosts were very friendly and helpful. Whilst at Hanmer Springs we went mountain biking, rafting and experienced the hot springs of course. Would readily stay here again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thediscerningone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 9, 2014

We were in Hanmer Springs for a wedding and we stayed in apartment 8 (2 bedroom) for 4 nights in total starting at the end of January.

As soon as I opened the door to our apartment the wow factor was evident and was nice to hear my family respond in the same way. The Village Lake Apartments are modern, spacious and homely in one package. The details in these apartments have all been considered and added to make the apartment look homely rather than a box with a picture hung here and there.

This included the quality linen, towels, bathrobes, pool towels (from reception), superb bathroom products, high quality kitchen and accessories, nice furniture, lighting, balcony, ample space for cases (a special area for that is provided) , even a gas fireplace (and I understand heated flooring), quality fittings throuout and to top that, the local ducks (from The lake) come and visit below :o)

The apartments are situated 350m from the village and you have two different routes to take a short walk to shops, cafes, restaurants and the pools. These apartments are very close to the village but yet so far way in terms of quietness. Heading the other way for about the same distance you can enjoy walking tracks and other outdoor activities.

The apartments are very well maintained and if you do have a problem, the owner will be onto it in a few minutes (as was my experience with a couple of lights that were out). The room servicing was prompt and faultless.

I have stayed in many hotels and apartments and I would have to rate this in my top 5 places I have ever stayed at, probably number 2.

Thank you for the care and detail you have put into these apartments Cathy & Bryan, it is appreciated.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 26, 2014

We happened to stay here (unplanned) for two nights with other family members. It was a stunning place, with fabulous accommodation, and amenities within the apartment. The only thing that let this place down was the cheap toilet paper in the bathrooms....out of sync with the other amenities!
We had some fabulous family meals here, because the place was so well equipped.
I sincerely hope to return here some day, and enjoy it all again. Thank you.

Room Tip: You are spoiled for choice!
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maggie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillageLake, Owner at Village Lake Apartments, responded to this review, February 18, 2014
Hello Maggie
We are pleased you enjoyed your stay here at Village Lake Apartments and we do appreciate you taking the time and effort to write this review.
With regards to the Eco soft toilet paper that you mention in the toilets and the poor quality we must apologise for this, We usually stock 3 ply embossed rolls but for about 3 days around the time you stayed here our supplier could not supply the higher grade we usually have so we were left with having to use the inferior rolls which we were not at all happy about but this has now been rectified and in the future we will be holding larger stocks of the better quality rolls to avoid this ever happening again.
We wish you well in the future and hope to see you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wimborne Minster, United Kingdom
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 26, 2014 via mobile

This review will be very short. Fairly expensive but worth it. Every aspect of the stay was superb, large modern room, beautifully furnished, immaculately clean, wonderful view and best of all a good bed.
P.s.
The staff were nice as we'll.

Stayed January 2014, traveled as a couple
Helpful?
Thank PeterRAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Village Lake Apartments

Property: Village Lake Apartments
Address: 1 Rutherford Crescent, Hanmer Springs 7334, New Zealand
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Wheelchair access
Hotel Style:
Ranked #4 of 21 Hotels in Hanmer Springs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Village Lake Apartments 5*
Number of rooms: 13
Official Description (provided by the hotel):
Qualmark 5* Rated! Hanmer Springs Premier luxury 2 and 3 bedroom apartments in a fantastic location, balconies/patios, spa baths, gas fires.Complimentary daily newspapers (except Sundays)Complimentary use of Pool Towels for Thermal Pools Complimentary use of DVD's Complimentary Swap a Book Complimentary 400Mb daily internet use Complimentary booking Service. Rental cars available on site. Ask us about a 'Late checkout when staying mid week!' ... more   less 
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