I know there are already a ton of reviews praising this place, but my experience was so wonderful I just wanted to add my two cents as well. Let me just say that if you are wondering where to book in Mancora or where to spend your beach vacation - DCO Suites should be it. I will go by each of things I loved bit by bit, but in general, I want to give my thanks and praise to the entire staff. It really was an amazing stay.
A little about us: we are a young couple who went to DCO during December for our 1 year anniversary. We spent 4 nights in the Master Suite and got the package with 3 meals, horseback riding and spa treatment. We live in Ecuador and drove down across the border.
Customer Service: Absolutely 5 star. There are many places where as a customer, I have felt like an inconvenience to the wait staff if I was noticed at all. Here, you show up and everyone knows your name and are ready (and happy) to help you. For instance, I have a dairy allergy and literally everyone on staff was not only aware of it but was always willing to help me with food and drink selections. Even if I wanted something that originally came with milk, they were happy to substitute soy milk or make something special for me. It is hard for me to get this kind of service at restaurants, but here it was a breeze. They also were always ready and willing to help us with whatever we needed throughout our stay.
Value: If you are in doubt about how much you'll eat at the hotel - get a package. The food is absolutely amazing and after one bite you'll realize that you will be eating all of your meals at the hotel restaurant. You get the choice of the entire menu and you get three courses with each meal. When you start to add it up, it ends up being a really great value and for us, it made our vacation that much more comfortable. The spa is also wonderful and the horseback riding is very fun.
Sleep Quality: WONDERFUL. Listening to the ocean and sleeping in wonderfully comfortable beds made for the most restful nights I've had in a while.
Cleanliness: Again amazing. There really isn't much I can say about this, except one more morning I woke up early and say someone raking the sand in front of the hotel on the beach. They even take pride in making sure the sand is pleasant.
Location: Mancora is a nice little hippy beach town, and the hotel is about 5 km away from the heart of the city on a sort of 'hotel row.' However, it's towards the end of this stretch of hotels which means there aren't crowds or tons of people/kids running around.
Rooms: The only reason I gave this 4/5 is because the regular suites are on the smaller side. The master suite is AMAZING and I was incredibly happy. Note: even though I say that the regular suites are on the smaller side, they are still amazing and when we we go back, I will happily stay in a regular room.
Spa: We got the package so we had a 2.5 hour couples massage included. It was a great experience and I felt amazing relaxed after the entire thing. Again, get a package - totally worth it.
Food/Drinks: Ok, if I have not emphasized this enough - the food is unbelievable. We had sandwiches every day for lunch (chicken & avocado, tuna burger, chicken club), and we sampled the menu for dinner (Peruvian Seco, Pasta, Thai Food, etc.). The fish and the seafood are excellent - my husband wasn't thrilled about the beef, but everything else was wonderful. The drinks were also made really well, which was a real treat for me. I have had a hard time finding places that mix good drinks in Ecuador, so this was really the icing on the cake.
This was a long review, but I only wanted to really give my time to describe how great this place was and I will definitely be back. Hopefully you'll get a chance to experience it.
- Official Description (provided by the hotel):
- DCO is an oasis of tranquility and privacy that is in connection with its natural environment. It also offers special characteristics and unique services like no other: the Gourmet Restaurant DCO, the terrace and beach Lounge, and the couple SPA at best Asian style. The hotel is so stunning, so individual, so undeniably designer. It's a destination in its own right! ... more less
- Reservation Options:
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- Also Known As:
- Dco Suites, Lounge And Spa
- Dco Suites, Lounge Hotel Mancora
- Dco Hotel Lounge