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“Great place...we loved it!”

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Hodelpa Gran Almirante Hotel & Casino
Reviewed July 20, 2013

Our family stayed two nights on the Club Imperial (Fifth Floor) and we loved it. Everyone we spoke with at the hotel gave amazing personal service. A great convenience is breakfast served on the same floor, so you don't have to get in the elevator and go downstairs. The room was modern, clean and comfortable. The bathroom had all the conveniences and plenty of towels in each size (facial, hand and body). You get a free 30-minute full body massage with the Club Imperial stay and it was fabulous. The only downside is the size of the room-- it was a little small for two double beds. The hotel was doing some construction when we were there, so it may be noisy during the day for a couple of hours--no big deal for us. We will definitely stay at this hotel again and try the other Hodelpa hotels when we return to DR. Also, please note that this hotel is not downtown, but there is usually a taxi waiting outside the lobby that can take you (about 10min ride in no traffic; 200 DR Pesos).

  • Stayed: July 2013, traveled with family
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2  Thank NY33357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteleshodelpa, Gerente at Hodelpa Gran Almirante Hotel & Casino, responded to this reviewResponded November 15, 2017


Dear: Sir or Madam

Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to know you enjoyed Your Best Rest and Experience.

We look forward to your future visits.
Best regards,

Hodelpa Gran Almirante Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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201 - 207 of 437 reviews

Reviewed July 8, 2013

I took the advice of previous reviewers, so I can only comment on the fifth floor (Club Imperial). It's not that much more and seems more than worth it. Actually, if you take advantage of the included freebies, it's probably a better value.

I can honestly say that I have never had anything less than a positive experience with every staff member. Obviously, some are better than others, but not a single negative experience. I asked one of the 5th floor concierges to investigate an airplane ride (if there was a flight school or something similar at the airport) and she had the information within 30 minutes. (Yes, you can take a Cessna 172 flight to where ever you want - pay by the hour.)

The 5th floor rooms are immaculate. Housekeeping and room service are flawless.

The pool is great, being above the hotel, with a convenient bar. The gym is as good as you can expect. (Free weights are a little lacking.)

There's a Friday's about 50 yards away. It can be convenient.

There's always taxis out front. Just take the guy's card and call ahead a few minutes, and he'll pick you up later.

Call a day ahead to ensure the airport shuttle. Language differences can be a little tricky here, but stick with it.

I've noticed a lot of airline crews stay here, so that's another reason I assume you can't do better.

Room Tip: Go with the 5th floor
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  • Stayed: June 2013, traveled solo
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2  Thank AmcGmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteleshodelpa, Gerente at Hodelpa Gran Almirante Hotel & Casino, responded to this reviewResponded November 15, 2017

Dear: AmcGMC

Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to know you enjoyed Your Best Rest and Experience.

We look forward to your future visits.

Warm Regards,

Hodelpa Gran Almirante Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2013

Excellent hotel for business or pleasure.
Hotel staff is super friendly and attentive to your every need.
Hotel Rests. and Room service are very, very good... good prices for a hotel.
Comfortable beds and good linens. Comfort Room offers massage chairs to relax.
Casino downstairs gives you something else to do at nights... safe atmosphere.
Close to everything in Santiago, DR.
Don't expect roomy elevators, max cap is 6-8pp.
There are renovating some areas, but in NO way they bother you.

  • Stayed: July 2013, traveled as a couple
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1  Thank magvel004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteleshodelpa, Gerente at Hodelpa Gran Almirante Hotel & Casino, responded to this reviewResponded November 15, 2017

Dear: Magvel004

Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to know you enjoyed Your Best Rest and Experience.

We look forward to your future visits.
best Regards,
Hodelpa Gran Almirante Managment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013 via mobile

This is a nice hotel to stay. The Lobby has marble floors, ample space. Pool area is very nice. Rooms are below average, I could feel the dust on the air. It looks dated.
I would rate this hotel as a nice 3 1/2 Stars. The problem is , I was charged as a 5 stars hotel.

Overall, get a good price, and this is a very good business hotel.

  • Stayed: June 2013
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1  Thank WorldTrotter100K-Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteleshodelpa, Gerente at Hodelpa Gran Almirante Hotel & Casino, responded to this reviewResponded November 15, 2017

Dear: Sir or Madam

Thank you for taking the time to write your review on your stay. We sincerely apologize for the inconveniences you encountered about the price while staying with us. We can assure you that we take very seriously comments like yours and we share them with all the parties involved.
We do hope that you will give us a chance to have you again as a guest in the future.

Best regards.

Hodelpa Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

I have stayed at Hodelpa Gran Almirante a couple times in the past. The service was great and accommodation was great. The hotel is at North American standards. Their is a nice roof top pool, fitness center and restaurant. The location is fairly close to nightlife and dining. The price was good. Easily the best option as far as hotels go in Santiago DR

  • Stayed: September 2012, traveled on business
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2  Thank SkyManagerNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteleshodelpa, Gerente at Hodelpa Gran Almirante Hotel & Casino, responded to this reviewResponded November 15, 2017


Dear: SkyManagerNYC

Thank you for your preference and for taking the time to write a review about your recent stay. We are delighted to know you enjoyed Your Best Rest and Experience.

We look forward to your future visits.

Sincerely
Hodelpa Gran Almirante Managment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

by far the best hotel in santiago the standard in hotels not only in santiago i think in all the north region the rooms big the service top notch great value great customer service great location right in the middle of the city what else can you ask for .santiago is my hometown believe me i know a thing or 2 of santiago and hodelpa gran almirante is the best hotel try it and you wont regret.

  • Stayed: February 2013, traveled as a couple
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1  Thank Greypam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteleshodelpa, Gerente at Hodelpa Gran Almirante Hotel & Casino, responded to this reviewResponded November 15, 2017

Dear:Greypam

Thank you for your comment on your stay at Hodelpa Gran almirante
We do hope that you will give us a chance to welcome you in the near future.

Best Regards,

Hodelpa Gran almirante Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

I was very pleasantly surprised by this hotel. It was like staying in a good quality hotel just about anywhere in North America.

I don't speak any Spanish, and it was never a problem. All of the Staff I interacted with spoke good English. They were all very attentive and willing to make it an excellent experience. I ordered a taxi for the next morning, and it was ready and waiting on time, the driver knew where to take me and did it at the price that was stated the night before.

There were a few English TV stations. The in-room material was in English. Took away a lot of the stress.

Right next door is a TGI Fridays. So if you want a total North American stay in the DR, then this is the place.

The room was spacious and clean. More amenities than some other hotels I have recently stayed at. A lot of space to store clothes and spread out.

Bathroom had a good amount of counter space, and was pretty big. Good water pressure, and hot water was never a problem. Clean and nicely finished. Down side was the poor lighting over the mirror.

Reading other reviews I was concerned about musty smells and not staying on the 5th floor. I was on the 3rd floor - the room was clean smelling and the air conditioning worked perfect. Granted - I was not visiting during the really hot or rainy season. However, I have to believe that this would be the best hotel in the city under any circumstances. A complaint here would be 10 times worse anywhere else.

I would highly recommend this hotel to anyone. It was told to my by a local resident that it was the best in the city - and I can see why.

Keep in mind where in the world you are staying, because there are bound to be some small hiccups. But anything I encountered was cared for in a very professional manner.

Excellent job!

Room Tip: Room facing the packing lot will have occasional noise of horns and alarms honking, and the odd bit...
See more room tips
  • Stayed: March 2013, traveled with family
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5  Thank Leavethesn0wbehind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteleshodelpa, Gerente at Hodelpa Gran Almirante Hotel & Casino, responded to this reviewResponded November 15, 2017


Dear: Sir or Madam

Thank you very much for your preference and for taking the time to write a review about your experience in your Home away from Home. We are delighted to know you enjoy our staff services.

We remain with our arms open to your future visits.
Sincerely,

Hodelpa Gran Almirante Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hodelpa Gran Almirante Hotel & Casino

Address: Ave Salvador Estrella Sadhala, Santiago de los Caballeros 51000, Dominican Republic
Location: Caribbean > Dominican Republic > Santiago Province > Santiago de los Caballeros
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 9 Hotels in Santiago de los Caballeros
Price Range: $183 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hodelpa Gran Almirante Hotel & Casino 3.5*
Number of rooms: 152
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Also Known As:
Hodelpa Gran Almirante Hotel Santiago
Hodelpa Gran Almirante Hotel And Casino
Gran Almirante

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