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“Dated motel,has Some Pros and Cons”

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Hearthstone Inn Port Hawkesbury
Ranked #2 of 2 Hotels in Port Hawkesbury
AdventureLovers
Level Contributor
79 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Dated motel,has Some Pros and Cons”
Reviewed September 27, 2012

We stayed at this motel for two nightas the end of Sept 2012.Used it as our
base for a day trip around the Cabot Trail.
The location was perfect for this.The hotel itself appeared outdated on the exterior
so we didn't know what we were getting into.
Check in was fine with a nice lady checking us in.If I understood right the office
closed at 11P.M..The room we stayed in was fine and looked like it had been updated,
with a comfortable bed,nice T.V. and the bathroom was clean with lots of hot water.
Friends who stayed with us did fine a great bit of dust behind their desk.
The website stated that they serve a continental breakfast,however,there was no
sign of one,although,they do have a nice restaurant. We had a nice breakfast of
coffee,2 eggs,bacon,hashbrowns and toast for $6.99,and the service was excellent.
I might stay here again if the price was a little lower,however,I didn't feel that this
hotel warranted the price they charged,especially in late Sept,however maybe they
charge that because of the location. Overall we would rate this a 3 out of 5.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdventureLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Toronto, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 6, 2012

We stayed there at the end of August 2012. We arrived late at around 9PM. The entrance to our room had lots of spider webs. Some of them are really BIG. The room was clean but it had some kind of bad smell. This place does not provide breakfast. We checked out very early next day. It was not a good experience.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Port Hawkesbury hotels

Pollock Pines, California
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 15, 2011

We stayed one night on our way from Ingonish to Halifax. We were appalled that the carpet and bedspread were stained, the wallpaper was peeling, the paint was dirty and chipped, the lampshade was torn and stained, and the towels were thin.The old baseboard heater was rusted with part of it broken off (but it worked using the wall thermostat). There was 1 desk and 1 desk chair but no table or armchairs.

On the up side, the cabinetry was nice, the bed and desk chair were comfortable, the mini-fridge was new and the microwave was clean, plus there was a coffeemaker, iron and hairdryer. The bathroom shower curtain was clean and the tile floor looked new. There were 2 packaged cookies with the coffeemaker. Our room had a view of the Cansco Strait.

This motel would be a 3 star if they would finish updating everything in the rooms, especially the carpet, bedspreads, wallpaper and heating unit. Maybe they keep the light wattage low so people won't notice the stains, etc.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Caltraveler50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
126 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed August 7, 2011

Room was clean and beds were reasonably comfortable, but hotel is old-fashioned single story and somewhat rundown. Rooms are also very dark, even with all available lights on. During the day, open curtains improve that somewhat, but also remove privacy.

Warning, walls are VERY thin. We could hear phones ring, and listen to conversations in the room next to ours. Bring your white-noise generator.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank XineF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paradise , Nl.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2011

Read some reviews before I left on this business trip, I should have believed what I read. This place is horrible, dirty & not worth the money. We had 5 rooms booked for our crew & we all came to the same conclusion. There was a fire our first night there & no one told us. We only found out because we had no hot water for 2 days & the repairmen informed us it was because the hot water heater caught fire & they kept it quiet. Our rooms were full of insects & you would not walk on the carpets in your bare feet. On top of all this, we were given a corporate rate of $103.00 per night. We finally moved to a much better hotel after 2 weeks & got if for $3.00 a night cheaper. We spent over $8,000.00 at this dump & they still billed us for a 1 night no show.
Do yourself a favor, if you cannot find a room elsewhere, get a tent.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bmwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 22, 2011

Although not the worst motel in the world, I'd certainly recommend going out of your way to avoid staying here. The rooms as VERY old and make you feel like you're going to get sick if you touch anything.

We were booked to stay here for one night either side of our few days in cape breton island but cancelled the return stay and drove straight through to halifax instead.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank azzarocks86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney,NS
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2011

During a weekend storm I stopped here to be safe! So much for that idea. During the night the power went out and I know things happen but no phone or water either!! No back up generator! The manager said it was beyond her control , blamed NS Power,and would not offer any rebate or discount!! Not having a generator in this day and age is not good hotel business sence nor is it safe. Very unhappy as I payed full price for a service they could not even come close to providing nor did she even apologize for the inconvenience! I travel regularly from Sydney to Antigonish and from now on will stay in Antigonish!( She thought that was a great idea!)

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tammy18643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hearthstone Inn Port Hawkesbury

Property: Hearthstone Inn Port Hawkesbury
Address: 388 Highway 4, Port Hawkesbury, Nova Scotia B9A 1M5, Canada (Formerly known as the Port Hawkesbury Motel)
Location: Canada > Nova Scotia > Cape Breton Island > Port Hawkesbury
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 2 Hotels in Port Hawkesbury
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hearthstone Inn Port Hawkesbury 2*
Number of rooms: 26
Official Description (provided by the hotel):
Known as the jewel of Canada, Cape Breton Island is one of the world's most visited spots. Hearthstone Inn Port Hawkesbury, located at the entrance to the island, is the perfect place to start your adventure in this scenic Atlantic Canada masterpiece. Our newly-renovated hotel features 26 smoke-free guest rooms and a friendly staff dedicated to providing you a warm Maritime welcome. With tastefully decorated queen and king bed rooms featuring all the comforts of home, the Hearthstone Inn Port Hawkesbury is the answer to your travelling needs. Enjoy the Convenience of Free Wi-Fi & Our On-Site Restaurant Whether you are taking the family on vacation or visiting on business, we offer a worry-free stay and a restful night's sleep. You will enjoy free Wi-Fi access, free in-room coffee, sleep-enhancing mattresses, complimentary morning newspaper and a range of other sought-after amenities. Hearthstone Inn Port Hawkesbury boasts the added convenience of an on-site restaurant and lounge. If you are in town for a conference at the Port Hawkesbury Civic Centre or planning to check out some of the award-winning golf courses on the island, come home to the Hearthstone Inn. We will cater to your every need. ... more   less 
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Also Known As:
Hearthstone Inn Port Hawkesbury Nova Scotia

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