As I write, 194 people had reviewed this hotel and 144 of them rated it either excellent or very good, with a mere 12 people rating it below average. This speaks for itself!
"Rooms very dated and overpriced for what you get", says one of these 12, but our Classic room was neither of these things. Nor was the Superior room which had just been serviced and awaited the arrival of new guests, whose open door provided an opportunity to inspect.
Our twin-bedded room was spacious, high ceilinged, spotlessly clean (and high standards of housekeeping kept it so throughout our 4 night's stay), had ample wardrobe space and very comfortable beds with good bed linen. Missing, however, was the state-of-the-art TV with 60in screen usually found in the bedrooms of Sheraton Grand hotels but, since we did not visit Mallaig to watch TV programmes, the little one provided was adequate for morning news bulletins. Fittings and fixings in the bathroom were sparkling clean, the walk-in shower spacious and efficient and the hot water supply totally reliable.
We found the restaurant to be attractive and relaxing and, on more than one occasion, asked our waitress to convey our compliments to the chef whose kitchen produced some excellent dishes. Did the reviewer from Fareham genuinely believe that he should be able to order a generous dish of the most plump, fresh and succulent langoustines with all the accompaniments, with no supplement over the dinner-inclusive rate being applied? We found that the "meal deal", as he called it, offered a wide and varied choice for anyone not wishing to pay what could only be described as a modest supplement.
For many visitors like ourselves, a stay in Mallaig provides a wonderful opportunity to make day trips by ferry to islands such Skye, Eigg. Muck and Rum. The Essex bingoqueens give poor advice by suggesting that "you could do it in a afternoon [sic] as there are many buses from Fort William". There is in fact only a morning bus, one in the afternoon and the last in early evening.
Returning to food, breakfasts are excellent with freshly prepared and piping hot dishes served efficiently at table by a team of delightful and friendly girls for whom nothing is too much trouble.
No, the West Highland Hotel is not a member of "Leading Hotels of the World" but it does a pretty good job in providing comfortable accommodation and very good food for not a lot of money.
Finally.....and here comes the sting in the tail.....should the owners read this review they should note that, but for the shameful neglect of the long continuous external handrail and the steps and pathway giving pedestrian access to the hotel, it would have a rating of excellent rather than very good. Bare wood, peeling paintwork and unsightly tufts of weeds give a poor impression, make it look unsafe and not what guests arriving, especially for the first time, want to see.
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- Also Known As:
- West Highland Mallaig
- West Highland Hotel Mallaig, Scotland