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“Overpriced and unconfortable”

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West Highland Hotel
Ranked #1 of 3 Hotels in Mallaig
Limassol, Cyprus
Level 6 Contributor
131 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Overpriced and unconfortable”
Reviewed April 19, 2013

We were stuck in Mallaig as we missed our last ferry to Skye at 6 pm and did not get 3 rooms in any B & B so had to check in to the West Highland. At 100 Pounds, its a complete rip-off. The rooms are basic and small. no elevators to the second floor make it impossible to carry up heavy bags with no helping staff. The breakfast was just ordinary!

The dinner however was not bad and worth it. The location and view is very good but thats all!

Room Tip: If you have no other choice... get a room on a low floor!
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  • Stayed April 2013, traveled with friends
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Helpful?
Thank Ajit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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583 reviews from our community

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Rating summary
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glasgow
Level 5 Contributor
75 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed April 17, 2013

To celebrate my mum in laws 80th birthday , 9 ladies of various ages decended on the West Highland Hotel for a ladies who lunch weekend. What a great venue for such an occasion. Only a short walk into the town and harbour. The hotel is positioned on a hill with great views across the harbour and sea.
The reception area ,bar and lounge are informal with plenty of comfy loungers.(and the odd stags head) .
The restaurant is freshly decorated and has panoramic views ,lovely sunsets. The rooms vary from singles to family rooms . Given our numbers we had a variety . All were fresh ,spacious and with all the amenities expected. Tea/coffee making, ensuite ,TVs, hairdryers.There is a quirkiness to the rooms . We had a peek at the honeymoon suite, a lovely room worth a visit if you want to escape. The owners are very hands on and could not do enough to ensure the birthday girls night was a success.Thanks Gavin and Sheena for looking after us and making it such an enjoyable weekend.
Now to the yummy part, the food -,Mallaig is famous for seafood however the hotel had a lovely menu with some of the freshest and tastiest seafood, scallops, mussels with a choice of sauces, and to die for langoustines. The group are all ladies who enjoy good quality food and everyone enjoyed what they had over the weekend .There is also local beef ,lamb and other options .Go for the dinner B&B rate ,very reasonable and only small supplements for langoustines. The wine list has a good selection at reasonable prices. (Lovely Prosecco) The chef and his team are great as were all the front of house staff we met. I would definately recommend the hotel for a short break to Mallaig or even a stop over to Skye.

Room Tip: Room 12 is a lovely twin room with a view
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  • Stayed April 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank champagneannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 12, 2013

My husband and I stayed in the hotel over the Easter weekend.
The moment we arrived we received first class treatment. This included the warm welcome from the duty manager - Pamela and the hospitality and friendliness of the hotel owners.
Our room was excellent, beautifully and tastefully decorated. The views that you awoke to were stunning. I can't think of a better way to start the day!
Great location being in the heart of the village with only a couple of minutes walk to great bars / local pubs, restaurants, cafes and the various boat trips on offer.
As we were in the hotel over Easter we were able to take advantage of the free entertainment on offer. This ranged from excellent live music and talented musicians to family friendly activities such as egg rolling races and face painting for children. The hotel owners and staff had gone to a great effort to ensure all ages were catered for.
A great stay, would recommend. Can't wait to return.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Emonstage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level 4 Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 12, 2013

We stayed for three nights on a package which included an evening meal, staff very helpful with my dietary needs, excellent food nicely presented. Our room had a view of the isle of Skye and was a good size. Was cold when we visited so the log fire was nice. Plenty of info on places to go and walks available.

  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Marg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 10, 2013

Stayed with friends on a three night package that included dinner and we were all delighted with our stay. Our rooms were good - one a bit bigger than the other with sea views, the other looked onto the harbour.- guess that's luck of the draw. We thoroughly enjoyed our meal each night and would particularly recommend the local langoustine. The open fire in the bar was perfect to gather round after the meal with a 'wee dram' - huge selection.

Already planning our next break and would recommend

  • Stayed March 2013
    • Value
    • Location
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    • Service
Helpful?
1 Thank GmacRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fife
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 10, 2013

The service was warm and friendly and the views were stunning. The food is to die for....just stunning.

Roaring fire and large whisky selection would have brightened even the worst of days. Our trip was aided by advice on good walks and local attractions.

We had a lovely refurbished room which was spotless, basic but comfortable.

Thoroughly enjoyed our stay and would happily return. Top marks.

PS It ain't the only hotel in the village....get a grip....

Room Tip: Isle views are a must to catch amazing sunsets over Skye and the Small Isles.
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Ccazmcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shropshire
Level 6 Contributor
100 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed April 8, 2013

We stayed here as part of a Great Rail Journey tour..
Superb position overlooking the sea/harbour with stunning views across to the islands.
This is the hotels only redeeming feature.
Set up on a hill a few minutes walk from the railway station.
Dated decor/furniture throughout the hotel with a depressing unimaginative conservatory type entrance opening into a gloomy foyer.
Our "room" with "en suite" was no.32 on the 2nd floor (up in the eaves).
Beware if you are over 4 feet tall as bumping your head as manouvering yourself between the dormer ceiling and the bed is hazardous!.
The mattress was very old and very uncomfortable - aching back and hips after 3 nights.
I suggest a decent mattress topper in the interim period if no plans to renew..

The bathroom is tiny, so small there is hardly room to move.
The fixtures and fittings old and shabby.
The shower fitting with riser shower head appalling - the water comes out almost at right angles as the shower head position is not adjustable.
Mould around bath not acceptable.( this hasn't been properly cleaned in a long time)
Bedroom furniture whilst clean was very dated.
Whilst the staff were welcoming and friendly, this hotel needs serious updating..
No imagination has gone into making the public rooms attractive - this establishment needs Alex Polizzi!!!.
We were part of a large group - our food limited to a set dinner menu which was hugely inferior to the "proper" a la carte menu. Quite frankly if was blatently obvious the hotel spent as little as they could get away with on our food, which was dreadful.
Breakfast, likewise was grim - no individual choice of cooked breakfast items - it was brought en masse and dumped in front of you before finishing cereal. it was so bad we bought fruit and yoghurts from the local supermarket and ate them in our room.
Although the hotel may have been working with a limited budget from Great Rail, there is no excuse for poor chioice,presentation and delivery.
.Overall a very disappointing experience which could have been so much better. Whilst I understand the that the current economic situation is pretty dire, you don't need to spend huge amounts of money in order to create a more welcoming and ambient atmosphere in the public areas.
We felt our group were treated like 2nd rate guests.

Room Tip: apparantly some of the rooms on 1st floor have been refurbished, which made us feel even worse"
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  • Stayed September 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Lizzieshrewsbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Highland Hotel

Property: West Highland Hotel
Address: Mallaig PH414QZ, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Lochaber > Mallaig
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #1 of 3 Hotels in Mallaig
Price Range (Based on Average Rates): $$
Hotel Class:3 star — West Highland Hotel 3*
Number of rooms: 40
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Also Known As:
West Highland Mallaig
West Highland Hotel Mallaig, Scotland

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