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“Great little pub/b&b - highly recommended”
Review of The Queen's Head

The Queen's Head
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The Queen's Head
Ranked #2 of 3 Broad Chalke B&B and Inns
Reviewed August 11, 2012

I stayed here for four nights at the end of June/start of July. The whole place oozes with character in this idyllic Wiltshire location. The B&B rooms are in a separate annexe, which was convenient as I was leaving early and getting back late, you are given a key and let yourself in & out.

Excellent value for money and a superb full English breakfast, which I took on two out of four mornings. Would definitely stay again and recommend.

It would be good if breakfast started earlier, (breakfast is from 8.30am to 9.30am IIRC), which is why I missed it on two mornings I needed to leave by 8.00am.

  • Stayed: July 2012, traveled on business
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Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 - 64 of 73 reviews

Reviewed August 9, 2012

wow this pub is amazing x we heard good reports about this place, decided to give it ago and drove 30 miles to get to it x well worth it, and be certainly going again. 4 of us came here to celebrate our anniversary, the pub is spotless and were made very welcome, great atmosphere, nice size garden and good beer, this is a must x we had 2 courses each, cooked to perfection x and well presented and we didnt feel rushed at all

Room Tip: the steak and ale pie mmmmmm beef strognoff mmmmmm desert summer fruit pavlova............... enjoy
  • Stayed: August 2012, traveled with family
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Thank tina f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2012

We metg friends there and had a meal together which was exceellent. The service was unobtrusive but efficient and freindly. Our freinds stayed the night and were well impressed!! Would recommend it to anybody as a nice break away from Salisbury centre.

  • Stayed: May 2012, traveled with friends
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Thank morley263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2012

Now do we tell others about this place or keep it a secret? 2 couple and 1 happy dog had an enjoyable weekend, welcomed from the start, nothing too much trouble, enjoyed our first lunch so much we ate all our meals there, which was great after 2 long walks with the dog. Found the area very interesting, a watercress growing area and the Regimental Badges on the hillside above Fovant - so it was just the job for a January weekend away. Rooms very comfortable and had everything we needed. Would certainly come back! Many thanks to all of you.

  • Stayed: January 2012, traveled with friends
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1  Thank diddleydi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2011

If you want a good place to stay within easy reach of Salisbury, Bath etc then this is the place to stay! Great food, great accommodation and great hosts, Brian and Stacey. They make you feel very welcome and nothing is too much trouble. Rooms cosy and warm with all essentials, hairdryer, tv, tea and coffee facilities, very nice en suite bathrooms. A court yard at the back of the pub means you can have your food and drink al fresco, weather permitting. We have stayed here many times before and always come back when visiting this area.

  • Stayed: October 2011, traveled as a couple
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2  Thank CarolandSteve1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2011

To summarise: despite the willingness of the landlord and staff to be friendly and correct problems over our 5 night stay, there were far too many things that shouldn’t have been a problem in the first place and a general lack of attention to detail. We did not feel it matched recent ‘5-star’ reviews from other guests, though in part it may depend which room you are allocated and on length of stay.

The booking (through eviivo) specifically asked for our expected arrival time, so we were a little surprised to find the inn locked at 5PM, although there was a note on the door telling us that our room, in an outside block, was open.

The room’s only window was perhaps a metre from outhouses, thus blocking most light and any view. The carpet and armchair were both rather grubby, and there was some hair evidence of a previous occupant. The bathroom door did not shut as it was coming off its hinges and the handle of the first drawer I tried to open fell off.

We started to unpack, but decided that we would wait till the inn opened at 6PM and see if there was another room available. Fortunately, there was a much lighter upstairs room available for our first 4 nights and there was no problem changing, although we received no assistance moving our bags then or when we moved back to the first room for our last night. The twin beds were separated by a small table and we were told we could rearrange the furniture to a double bed arrangement but were offered no assistance to do so and were told no double bed linen was available for this room.

We were also allowed to retain the relatively small (16 inch?) flat-screen TV/DVD from the original room as the second room’s TV was very small (13 inch?) and had no DVD facility, even though the pub’s web site states that every room has DVD and clock radio, the latter also missing in room 2.

Both rooms were nicely decorated with pleasant pictures of birds and plants on the walls. Beds were very comfortable and we slept well, despite the continual loud humming from electrical equipment in the outhouses. Bed and bathroom linen was good quality with large bath towels, though contrary to one earlier review, robes are not now provided. Each room had only one comfortable chair, which meant TV had to be watched from the bed, not very comfortable or effective without larger screens.

Storage space was very good, with a large cupboard and drawers. An ironing board and iron were in the cupboard, and a hair dryer in a drawer. Tea and coffee making facilities were fine and toiletries were plentiful, although there were no tissues. There were various maintenance problems. For example, the flush handle on the toilet of our second room was very loose and fell apart. We affected a temporary repair and told the landlord at breakfast. He assured us he would fix it while we were out, but in the evening it was unchanged and fell off again in the night.

Cleaning was not very thorough. While I am happy to reuse towels for several days, when I leave a grubby and wet bathmat crumpled in the bath tub, I expect it to be replaced and not placed back over the side.

Breakfast offers a choice of four Kellog’s cereals, full-fat milk and orange juice, and porridge can be ordered. A “full English” and/or toast follows. No cheese, fruit or yogurt is normally provided, although at our request a grapefruit was ordered (but only for one day) and a fruit salad provided on another. A full cooked breakfast is fine for one or two days, perhaps, but many people these days want a more continental, healthier breakfast. Tea (there’s a choice of bags) and coffee are the hot drinks; however, the decaf was a pretty nasty (stale?) instant, and the regular was not great either.

Newspapers are not available, perhaps understandable as several miles from nearest shop.

The pub serves several good ales from the parent brewery, Badgers. We ate three evening meals there of varying quality. Most of the courses we tried were quite good, some were acceptable, one or two were below acceptable standards, such as the whitebait which tasted of over-used oil (or perhaps was just less than fresh). There was no sign of local produce on the menu, surprising in a rich agricultural area, known for its pork and bacon and over-run with pheasants, partridges and rabbit (which featured on menus of nearby establishments).
The staff started to anticipate our request for the ground black pepper – there was only one mill available for the whole establishment. We were told there had been more but they had been stolen, so they would not be replaced.

On the Friday evening, our fourth night, we were asked to sit at a small table past which the servers constantly squeezed, in case the restaurant filled up, despite the fact that there were three large tables that weren’t even laid in anticipation of custom and two more that were never occupied. It hardly made us feel valued customers.

All food was charged to the room. We were not asked to sign for anything and when we checked out the bill was only broken down into accommodation, food and drink, rather than any detailed accounts, making it hard to verify. (I am not suggesting that it was wrong, but I like to check).

Another disappointment is that on the accommodation page of the pub’s web site, it says wi-fi is available. Wi-fi is not, in fact, available in the rooms or the restaurant/lounge bar, but only if you are standing within a few feet of the reception desk. We were told this was because of the slow broadband in the area – perhaps I should have told them that I work in IT, but I decided not to challenge this illogical assertion at the time. There is no mobile phone signal for any network anywhere on the premises, and no phone in the rooms, but the pub were very willing for us to use their phone when necessary.

There was no tourist information in the rooms or pub, nor were there any maps or information on walks, surprising for a pub in a rural area renowned for walking and fishing. When told we planned to go walking, landlord and partner made comments such as ‘there are supposed to be lovely walks round here but I don’t know where they are’. Luckily, we had bought a map and already printed a few likely walks from the internet, including an easily found one which started at the pub’s door. This led in a more or less straight line to a nature reserve a few miles away which the landlord did not know how to reach by foot.

To conclude, it’s not a bad place to stay for a night or two if you particularly want to be in the locality, and avoid room 4, but it falls far short of a 5 rating.

Room Tip: Room 1 (upstairs) was nice, room 4 (downstairs) dark and no view. So try for upstairs.
  • Stayed: September 2011, traveled as a couple
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2  Thank selimap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2011

We ate at the Queen's Head, but we did not stay there. I really appreciated the quiet atmosphere. There was no loud music, so we could talk and socialize with the people there. In other words, it was like a real pub and nothing like the chain-restaurant-like atmosphere you get in a pub owned by one of the big pub companies that claim to offer an "authentic" or "traditional" pub experience. I don't think they get many Americans at the Queen's Head, but I felt very welcome by the staff and the locals. On our first visit we had a drink at the bar and ate in the lovely dining room. I had just a simple rasher and bacon sandwich, but it was delicious. It was so good we opted to skip the restaurants in Salisbury and return to the Queen's Head for a second night. The next night we ate in the bar area and had an equally nice time.

  • Stayed: May 2011, traveled as a couple
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1  Thank Citizen_of_Amherst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Queen's Head

Address: The Queens Head 1 North Street, Broad Chalke SP5 5EN, England
Location: United Kingdom > England > Wiltshire > Broad Chalke
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Broad Chalke
Price Range: $71 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Queen's Head 4*
Number of rooms: 4
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The Queen's Head Broad Chalke, Wiltshire

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