We stayed in one of the self-catering cottages at Cross Farm Barn in Holmfirth for two weeks in November. When we arrived, we were very pleased with how cute and well furnished the cottage was and that it was very clean. But the following evening, we quickly felt very uncomfortable and unwelcome when the proprietor, Janet, walked past our living room window to peer in. She promptly knocked on the front door and the moment we opened it, she barged in and began yelling at us about 3 things: 1) we had done 3 loads of laundry, which was way too much according to her, 2) we were keeping the cottage at 70 degrees Fahrenheit or 21 degrees Celsius while we were at home, which was way too warm according to her, and 3) we were accused of having a 3rd person living with us! When we reserved the cottage, we were informed that the rent included electricity, water, gas, and trash, and we were not given any stipulations about how much electric, water, and gas we may use. This implies that you may do as you please, BUT you will be chastised when you do more laundry than what the proprietor deems acceptable, and for keeping the temperature at a comfortable setting. She asked in a snide manner, "Is there no laundry in Huddersfield?" which was the town where we had previously been staying in a hotel and had been unable to do any laundry; we had refrained from going to a laundrette because we knew we would soon be staying in the cottage where we could do our own laundry. Janet threatened to charge us extra if our electricity usage was above average, which again, no where in the contract was this stated and was thus unenforceable. Overall, we felt attacked and belittled by Janet and couldn't believe her audacity. From that point on, we kept the drapes pulled at all times so that she and her husband could not spy on us. Despite the hint that we wanted to be left alone, Janet kept popping in almost every day, and we took it to mean that we were not trusted; she was checking up on us. I felt that my every move was being watched and critiqued. I worried that I was doing too much laundry, and I turned the radiators on low even when I was home because I was afraid of being bawled out again. We could not wait to move to a different self-catering cottage for the last month of our stay!
This place advertises free wi-fi, however, the internet was not available at all times. This was very frustrating for the both of us, especially since we did not have a mobile phone.
This place also advertises how the kitchens "are very equipped" and that they've really tried to think of everything. Well, this is not true. They claim to have a coffee maker, but it turns out that it is only a French Press. The baking sheets are old and gross, and the teflon is badly peeling off of the non-stick cookware. It is unsafe to use them.
We found the towels that were supposed to be clean and dry in the closet to be wet and wreaking of mildew because they had been put away wet. There is no dryer so obviously someone did not care enough to take the time to line dry the towels. Thus, we had to re-wash everything, contributing to the amount of laundry that we had to do and were chastised for doing.
Our shower had this piece of glass that was supposed to keep the water from getting everywhere, however, it only covered half of the shower and had a crack at the bottom so water did indeed get everywhere. There was some mold growing in the caulking, which one would not expect given the 4 star rating of this place.
Lastly, the exterior of the cottages is a mixture of mud, gravel, and stone, so when it rains as it frequently does in the UK, you step out into mud and a lot of mud gets tracked in.
All in all, the stress headaches that this place and it's proprietors will give you are not worth it! I beg you to please go somewhere else.
- Official Description (provided by the hotel):
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- Also Known As:
- Cross Farm Barn Cottages Holmfirth, England