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“A welcomed change”
Review of The Swan Inn

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The Swan Inn
Ranked #1 of 1 Hotels in Fittleworth
Certificate of Excellence
Reviewed March 19, 2010

As locals, my wife and I used to eat at The Swan often. However, it went downhill after Nigel, the manager, left in 2008 and we decided not to go there again until the landlord left as well.
I'm pleased to say that The Swan has recently changed hands and there has been a significant improvement. The family who now have The Swan are very welcoming and eager to please their customers. We have eaten there on the past two Saturday evenings and have found the food and service to be excellent. One member of the family told us that he is studying to be a Master of Wine and the wine we had was very good.
Our impressions are that The Swan has a bright future with its new landlords.

  • Stayed: March 2010, traveled as a couple
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Thank FITTLEWORTHFOODIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 - 168 of 179 reviews

Reviewed February 28, 2010

New Landlord +New food+New Atmosphere = GREAT! As recently moved in (Autumn 09) locals to the Swan - I have to say that the pretty much all the reviews up to Jan 2010 are spot on. The previuos landlord was, as a new customer, about as offputting as you could get. Surly, rude, foul-mouthed and profit centred; after a few visits my other half and I started looking for other nearest pubs - up to 5 miles away. The Swan was purely a place to go as a last resort.
But as of a few weeks a go - ALL CHANGE. Now a properly family run pub (ie a family atmosphere who actually like each other and welcome in customers!) they are setting about fixing the damage to the reputation. Food was excellent (perfect fillet steak) Service spot on ( taste the wine before you buy, even asking if was to our liking - sounds pretty standard but read teh previuos reviews!) and actually didn't want to leave. Have been back regularly in week for a swift 1 or 2 and have taken in-laws there for again faultless food - phew! Haven't checked out rooms yet - so can't comment on those
Looking forward to being a long returning patron.

  • Stayed: February 2010, traveled as a couple
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Thank greenman33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2010

I dropped in yesterday for lunch with my wife and the service was disgraceful .My wife was sick on the way home and i had to stop at a chemist in Petworth for medicine.The woman at the chemist said to me that the pub we went to has got a bad reputation in the local area.

Stayed: January 2010, traveled as a couple
3  Thank BillOfRights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2009

Spent two nights here over the Bank Holiday weekend and whilst breakfast and dinner were fine, the interior was badly in need of renovation with peeling wallpaper and chipped paintwork much in evidence. Although the bedding was clean, this air of delapidation was compounded by dust and grime througout. I can only assume the cleaning staff (assuming there are cleaning staff) are either partially sighted or wear blinkers. Not a hotel to visit if you suffer from an obsessive cleanliness disorder.

  • Stayed: August 2009, traveled as a couple
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1  Thank billieeastleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2009

Three double rooms were pre-booked for 2 nights for a friends walking weekend. One couple arrived early and were given a room in the converted outbuildings. On arrival the other 2 couples were given keys to the last 2 rooms available as the Inn was fully booked. One was small,smelt of soot and was named 'Weedon'. The other had a double and a single bed, with a bathroom down some steps, rather reminiscent of a hospital/nursing home.
Dinner was fine with some good meals and some a bit indifferent.
However, the nightmare was yet to begin for the couple settling down to sleep in 'Weedon'. As the husband began to watch the TV he realised something was crawling in the bed. The wife sprang to life immediately and the couple began the fight with the intruders. The white sheets became a bloody battleground. The couple quickly dressed and the husband went to find someone 'in charge'.
The couple were given clean sheets and a pack of new pillows, some reassurance the the insects probably came from the river close by, and were left to remake the bed and settle for the night.
Unfortunately, the insects quickly returned. The wife attempted to camp on the floor with the new pillows but little brown crawlies soon invaded. The couple were defeated. The only recourse was to contact the friends with the spare single bed in their room and a large upmarket car, which could make an impromptu camper van for the desperate.
Fortunately, the friends replied to the unusual text message and accommodated the refugees for the night in their spare single bed. At least they did after a period of mass hysteria. Obviously little sleep was had in a single bed by a couple who have been married for 34 years, sharing a room with an hysterical friend who the wife had luckily known since school days.
Breakfast was a busy affair and the couple tactfully told the landlord about the night's desperate adventures. The landlord apologised and said that 'Weedon' was a room not often used. He said that the bed would be burnt and that he would accommodate the couple in the 'four-poster' room which had just become available and not charge for the previous night.
As it was unlikely that the 3 couples would find accommodation for the night elsewhere on a bank holiday weekend they agreed.
The couples returned exhausted after a day's walking on the South Downs in the late evening. All were keen to investigate the room with the four poster bed. The bed was made and on close inspection by all six, passed the insect free test. Clean cups and towels were in evidence but the room had clearly not been vacuumed or cleaned. A wine glass was left outside the door with leaves and other debris. The other 2 couples reported that their rooms were also not clean with dust on surfaces and numerous cobwebs, with filthy extractor fans in the bathrooms.
The next morning the couple in the room with the spare single bed reported that their room had not been serviced and consequently the bed was not made, the towels had not been replaced, cups were left dirty and there were no biscuits.
The breakfast was good, the staff were friendly and polite and we expected that the landlord would be present to check us out and sort out our bills. He did not appear although he was seen in the building earlier. The couple with the insect infestation paid for 1 night only. The couple who had to share their room and did not have their room serviced were given a £30 reduction. The couple who had chosen the best room paid the full rate of £90 a night but were given the responsibility of arranging all our walks, probably for evermore.
We can only recommend this hotel for budding entomologists.

  • Stayed: August 2009, traveled with friends
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1  Thank WalkerSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2009

Superb village location. Fantastic olde worlde building. Low beams; very original features and a proper country pub feel to the place. We were there with a small group on a Sunday night so expected it to be quiet and it was only us and a couple of other tables. The food was fairly mixed amongst our party with some dishes being particularly wonderful (The Fishy Bubble; Scallops starter) and some fairly mediocre. The wine could do with much more imagination. Price was about right for this part of the world (£35 per head including pre dinner drinks and service). Service from the chef's daughter was splendid and faultless making us feel very welcome, lots of smiling and very professional. This girl will go far and judging by some previous reviews just what this place needed. The rooms are under par in terms of decoration (wall paper coming off ceiling) and cleanliness - mould around shower fittings. A shame really as they're fairly small things and a bit like service and courtesy cost so little to get right but make a huge difference

  • Stayed: August 2009, traveled with friends
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Thank jevvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2009

Pub is what English pubs always used to be like ten, twenty years ago so it has character and olde worlde charm. It is very pretty from the outside but could do with some updating on the inside. Staff friendly. Informal atmosphere. Plentiful breakfast. No complaints.

  • Stayed: June 2009, traveled as a couple
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Thank MWSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Swan Inn

Address: Lower Street, Fittleworth RH20 1EN, England
Location: United Kingdom > England > West Sussex > Fittleworth
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Fittleworth
Price Range: $93 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Swan Inn 3*
Number of rooms: 15
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Also Known As:
The Swan Hotel Fittleworth
Swan Hotel Fittleworth
The Swan Inn Fittleworth, West Sussex

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