We stayed here for 4 nights (Tuesday 11th - Saturday 15th) and had a lovely time. The room was nice and clean and it was very quiet considering you are next to reception.
Breakfast was lovely! My partner had cooked breakfast which was cooked to order and good quality. I had the continental breakfast and that was also very nice.
The final night was more interesting as we had a power cut! It made things different but still enjoyable. The staff coped well under the pressure and managed to keep a smile on there face. They couldn't help it as the storm had caused it over the area. By my surprise the next day I received a phone call off them apologizing again and to find they had already refunded my money for that night! How often do you get refunds without asking?!
They clearly pride themselves in what they do and if you have any problems they deal with them quickly. Unfortunately the reason we went to Surrey was cancelled due to flooding however we will probably stay here again when we re-book the event!
We cant fault the hotel!
- Official Description (provided by the hotel):
- Godalming Premier Inn is set in a quiet location along side the River Wey; it is also not far from Farncombe Railway Station and Broadwater Golf Course. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Godalming Hotel Surrey