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“Very clean, good value for money”
4 of 5 bubbles Review of Wookey Hole Hotel

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Wookey Hole Hotel
Ranked #1 of 1 Hotels in Wookey Hole
Forest Row, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very clean, good value for money”
4 of 5 bubbles Reviewed July 18, 2011

We stayed here for two nights in the basic double room, its very clean and spacious, the bed was comfortable and the bath room was spotless. We had a shower over the bath that was very powerful and hot water at all times of the day.
We did not try the hotel restaurant at all due to the bad reviews and it looks a bit like a hospital cafeteria.
One of the receptionists was very smiley and friendly, however the other staff didn't greet you or smile and generally looked bored or stood around chatting. It would have been nice to be shown to our room also and offered help with our bags, but we were given a key card and then the receptionist turned his chair around to talk to the staff member behind him.
We couldn't fault the rooms at all, but it seemed the low price was due to the service, however we would stay here again due to the low rates and the good location, it is nearby to Wells, Cheddar and a host of other tourist spots with plenty to see. Once you get closer follow the signs to wookey hole instead of following the sat nav as they lead you off the wrong way. The hotel shares a carpark with wookey hole.
We would also recommend Beah in Wells for breakfast or dinner, it was a short drive away and lovely food. The Wells Market on a saturday is also nice.

Room Tip: Second floor room with an odd number, the ground floor ones have large windows and no net curtains...
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JadeF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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962 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (206)
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English first
Carrickmacross, Ireland
Level Contributor
3 reviews
3 hotel reviews
2 of 5 bubbles Reviewed July 17, 2011

This Holel is very clean with helpful staff . However the restauraunt service was Poor , tables are cleared when they feel like it , not when they should be , by the time your food came you would have had time to go and buy and cook it yourself .
Spare beds also have to be made up by the guests . These little things make a stay more enjoyable .
I would not stay here again.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank alan0574
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed July 9, 2011

Firstly a sign in the village pointing to the Hotel would be a boon. Our Sat-Nav took us to the top of School Hill where a lady gave us directions - apparently we were the third that day! The hotel itself is modern and clean. It stands on the site of an old paper mill and there are homages to its older days on the restaurant walls.

There is little to find fault with - our room was large and clean although furnishings were minimalist. There is a large car park. The restaurant was clean although somewhat spartan and cafeteria-like. There is a bar although the seating for it is in the corridor to the restaurant.

The ladies on reception were charming and efficient. They will organise your trip to the caves for you too. The caves are very close by.

We took dinner at the nearby Wookey Hole Inn which was excellent (and it jolly well ought to be at £75 for two of us - and we didn't even have dessert).

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Geoff_the_Skier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 3, 2011

We loved this hotel, beautiful setting.
Super clean.
Extras facilitites very welcome.
Staff efficient
Only one draw back, the quality of food in the restaurant, whilst perfectly cooked was
very poor and not good value for money, we ate the first night but didnt return 'the other nights we stayed. But the chef is a treasure, its a shame he doesnt have better quality ingredients to work with.
The sausages are horrid. I wouldnt mind paying the restaurant breakfast and dinner menu prices to the quality was improved.
But we would stay again, but skip the restaurant.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 186299Anon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
Level Contributor
141 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed June 27, 2011

I almost didn't book this hotel as the price seemed too low, but having read some of the reviews decided to give it a go. The hotel is modern, immaculately clean, with free wifi. The family rooms are well equipped and I would argue as good as any of the midrange chain hotels like novotel or holiday inn.

The restaurant serves homely food (individually I'd rank it a 3.5 out of 5). Large portions and friendly service in the evening.

A good night's sleep followed.

The only blemish was the breakfast. At 7 per head for a cooked breakfast and 6 for kids (for an unrequested smaller portion), this was poor value for money. The Hotel Inspector would recommended a better quality of sausage so that the water content doesn't lead to a boiled effect in cooking. Service at breakfast was also relatively poor.

All in all, this hotel offers excellent value for money and with slight tweaks to the services on offer (eg an earlier breakfast - 8am is rather tardy) would be an excellent stop over on trips to Bath as well as the Wookey Hole caves themselves.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank stattotim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed June 11, 2011

Good clean, modern, spacious rooms with very friendly staff.

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baderpink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 10, 2011

Me and my wife have just returned form another fabulous weekend at the Wookey Hole Inn, again the food was abosoultley fantastic, We know the staff well now and we love it because it is so relaxed and eclectic. Did some good walks around there too this time. Never want to come home when I go there -see you all soon hopefully.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank h_talwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wookey Hole Hotel

Property: Wookey Hole Hotel
Address: Wookey Hole | Wells, Wookey Hole, Wells BA5 1BB, England
Phone Number:
Location: United Kingdom > England > Somerset > Wells > Wookey Hole
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Wookey Hole
Price Range (Based on Average Rates): $
Hotel Class:2 star — Wookey Hole Hotel 2*
Number of rooms: 58
Official Description (provided by the hotel):
Ideally placed in the heart of Somerset, the Wookey Hole Hotel can boast luxury accommodation in picturesque surroundings. Wookey Hole is 2 miles from the medieval city of Wells and 20 miles from Bath and Bristol. Whether you’re thinking of a family break, a romantic night away, a group stay or looking for a unique wedding venue, look no further..! Wookey Hotel features: Free broadband WiFi connection. An elegant bar and restaurant, Easy access to the rest of Wookey Hole’s attractions, Free car parking, The chance to spend more time enjoying a beautiful area of South West England, rich in history and entertainment. ... more   less 
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Also Known As:
Wookey Hole Hotel Wells, Somerset

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