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“A little slice of heaven” 4 of 5 bubbles
Review of Feversham Arms Hotel & Verbena Spa

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Feversham Arms Hotel & Verbena Spa
Ranked #4 of 4 Hotels in Helmsley
Certificate of Excellence
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A little slice of heaven”
4 of 5 bubbles Reviewed February 2, 2014 via mobile

Stayed last weekend and had an amazing time. Very well looked after and the staff go out of their way to be helpful. The food was beautifully presented and tasted delicious. Would have given 5 stars but just had one problem. I booked the same treatment in the spa as last time and realised that the last treatment I had was short by 30 mins. That's a lot short!!!!!! Only realised where it went wrong when I had something to compare it to.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Geraldine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,264 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
  • English first
  • French first
  • Any
English first
Chesterfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 2, 2014

This was the second time we have stayed at this hotel and we only stayed one night this time as it was a birthday treat for me and well worth the little over 2 hour drive from Derbyshire.

We booked a junior suite with dinner package, from the moment we arrived the standard of service was top draw.

Our meal in the restaurant was fantastic as was the whole dinning experience at this rate it can't be long before they are awarded a Michelin Star.

Room Tip: We found them very dog friendly
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 31, 2014

Beautiful hotel, inside and out. First class service from check in onwards. Dinner was amazing, again, as was the service. We stayed on New Years Day for 1 night and were upgraded to a small suite with a real fire, roll top bath and v large comfortable bed. This is the most charming place I have stayed and thanks goes to all the excellent staff who made our stay so perfect.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nimstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, England, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 30, 2014

We had decided to take our first Christmas break away from our families and decided to spend it at this delightful hotel. Our stay started with being greeted by the friendly staff at reception and a tastefully decorated Xmas tree in the reception area, we were informed that our room was not quite ready for us but we had already been informed that we were to take afternoon tea at 2pm in the sun lounge.Our luggage was to be taken to our room by the staff and from then on all our needs were met. We had the leisurely afternoon tea then went to our room, where we relaxed before getting ready for our evening meal. We had the champagne reception prior to the three course evening meal which was wonderful from service to the high quality food. We decided to decline the Midnight mass at the neighbouring church and resided to our rooms where the turndown service to a wonderful nights sleep in the sumptuous bed.
We awoke on Xmas morning to the church bells(magical) and on opening the door to our room the present from the Feversham Arms ( A great extra surprise) very carefully thought out. After breakfast we had a leisurely stroll through Helmsley to prepare us for our Xmas dinner and what a feast it was, we declined the Stilton and crackers and once again were full to the brim relaxed in front of the open fires then resided to our rooms for a nap. We awoke to much surprise still quite full but out of curiosity decided to see what delights were on offer at the evening buffet, once again we weren't disappointed with the food, we asked the staff if we could take some food up to our room this was not a problem and proceeded to fill our plates with the wonderful display on offer, hams, pork pies, breads, cheese and grapes all brought to our room by the friendly waiter.
Boxing Day after breakfast was our choice on what to do, once again we declined the organised walk to Rievaulx Abbey we had undertaken this on many occasions as we have stayed here many times. We are avid football fans and decided to go into Whitby to watch Whitby Fc play there fixture. It turned out to be colder than we thought and left the game early so to get ready for the Black Tie dinner in the evening.
Once ready we went down to the bar to the Champagne reception and chatted amongst friends we had met on the previous evenings. The Maître d had cleverly realised who we were comfortable and made friends with and we were seated in groups of eight which was nice. Once again we weren't disappointed and the night went with a bang (champagne popping).
The next morning after breakfast we were sad to leave and if I could have dreamt of a perfect Xmas stay then this was it, albeit without my family then this was it,the only thing missing apart from the family would have been a slight dusting of the white stuff to make our stay complete. Well done to all involved, the staff were friendly, professional at all times and all went the extra mile to make our stay complete. We'll done The Feversham Arms Hotel &Verbena Spa. :-)))

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed January 26, 2014

Overall the hotel is the best in Helmsley and without doubt the spa facility id first class and stands comparison with any hotel offering of a free spa for residents. The sauna is first class if a bit small and the shower superb with the added benefit of a real hot tub out doors and a heated outside swimming pool. I wasn't worried about the fact that there was no gym.

The restaurant was excellent if a bit pricey and the breakfast offering was also excellent with a good range of choice of freshly cooked hot meals.

In fact the only problems were minor and not befitting of a top class hotel. But when I took the time to write to the manager to explain the issues they were either details he chose to ignore, my fault ( like not telling them I wanted a quiet room when booking - we paid for an upgrade! ) or 1 offs that " have been addressed". Not impressed! The hotel was only 1/3 full so what will the service be like if ti is busy?

Room Tip: If you don't want a room on the front with only secondary double glazing to protect you from the...
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Simon m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 21, 2014

Had one night here and the level of customer service and attention to detail was amazing. Great hotel and lovely room. I had booked this hotel due to it's outdoor pool and it way more than exceeded my expectations. Staff were professional, friendly and all went the extra mile to ensure we had a perfect stay.
We ate in the restaurant in the evening and the meal was perfect, with the best selection for a cheeseboard I have ever seen.
Would absolutely recommend and will definitely be going back.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bobandsarahUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 19, 2014

Just came back from a 2 day stay at this hotel yesterday with my husband. We was looking for child free, relaxing couple of days, where we would be treated and spoilt. That is exactly how we felt. The staff was fantastic, nothing was too much trouble, they we're professional but friendly.
The room we stayed in (room no.2) was lovely, it had its own lounge area with comfy sofa and TV, double doors onto a small balcony, that leads down to the outdoor pool.
The bed was massive and comfy. The bathroom was big, well laid out and a really deep bath big enough for 2 adults. The shower was very powerful and you definitely felt revitalised after it, my only criticism is the tiling and grouting looks very tired and a little grubby in places, which based on the quality of the room you can't help notice it and let's it down. I would also recommend a small fridge so the bottled water in the room could be served chilled rather than warm.
The food in the restaurant was excellent, just the right size portions, only one comment, we stayed for 2 nights and it was the same menu for both nights, I would have liked it to have changed.
The spa was brilliant, the pool was warm once you got climatised to it although being outside in January did take a little to get use to. Hot tub made up for it, though its a big step in and out and the sea salt sauna was a favourite of both of us.
Overall a fantastic experience that we would definitely repeat. Not the cheapest place but you get what you pay for. Worth every pound for a special treat.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Liz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Feversham Arms Hotel & Verbena Spa

Property: Feversham Arms Hotel & Verbena Spa
Address: 1 High Street, Helmsley YO62 5AG, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Helmsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Feversham Arms Hotel & Verbena Spa 4*
Number of rooms: 33
Official Description (provided by the hotel):
Nestled in a picturesque market town by the beautiful North Yorkshire Moors, this elegant Hotel boasts superb dining, full spa facilities, a heated outdoor swimming pool and free Wi-Fi. Surrounded by glorious countryside, this wonderfully secluded retreat is a haven of laid-back luxury and indulgent relaxation. Famous for its welcoming hospitality, it blends the traditional comforts of its Victorian heritage with an irresistible boutique design. Beautiful, peaceful and thoroughly unique, one visit is simply not enough. Guests can choose from a range of 33 individually designed en-suite bedrooms and suites each with their own unique decor, style and character. Cosy and intimately homely, they all feature Egyptian cotton sheets, soft exquisite duck down duvets (or cotton blankets), free Wi-Fi access, flat-screen TV, DVD player, luxurious Anne Semonin toiletries, hairdryer and tea and coffee making facilities. There are accommodation options to suit all purposes, including Small and Classic Doubles, Junior and Deluxe Suites and, for the ultimate indulgence, Luxury Poolside and Spa Suites. Superb food plays a big part in life at Feversham. Here diners can enjoy classically inspired dishes from a menu that draws heavily from fresh local ingredients such as rich Yorkshire game and tasty North Sea fish. It's also home to one of the most talked about cheese trolleys in Yorkshire, traditional afternoon tea in their cosy fireside lounge and an impeccably well-stocked cellar. Throughout the warmer months, dishes can be served poolside on the terrace and gardens. The hotel's award-winning Verbena Spa offers an idyllic haven from the pressures of everyday life. Here guests can kick back, relax and immerse themselves in luxurious indulgence. They offer a range of treatments from manicures, facials and massages through to full spa day experiences. Revitalise and enjoy their famous heat experience with saunarium, aromatherapy room, salt vapour room, monsoon shower, ice cave, foot spa, outdoor heated pool and hot tub. The Hotel is situated in the North Yorkshire town of Helmsley just off the A170. Complimentary on-site parking is available. The city of York is just a 40 minute drive away and it offers excellent transport links to the rest of the country. There is also a local train station at Thirsk, a 25 minute taxi ride away. For those flying in, Leeds Bradford International Airport is about an hour's drive from the Hotel. Beautifully located in the depths of the stunning North Yorkshire Moors the Hotel is the perfect place from which to explore this remarkable area. Yorkshire is renowned as a place of distinct yet diverse appeal, from the majestic Castle Howard to the Gothic seaside town of Whitby, the ruins of Rievaux and Bylands Abbey to luxury designer shopping, Michelin starred restaurants to quaint marketplace tea rooms, there is truly something for everyone. ... more   less 
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Also Known As:
Feversham Arms Hotel & Verbena Helmsley
Feversham Arms Hotel And Verbena Spa
Feversham Arms Helmsley
Feversham Arms Hotel & Verbena Spa Helmsley, England

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