Have just returned from a birthday mini spa package. Arrived to be greeted in the car park by a very polite gentleman who took the car and parked it for us in the underground car park, very impressed! We were then shown where the spa reception was and were again greeted by polite and friendly girls. After a speedy signing in we were shown the changing rooms , lockers etc. On opening the locker waiting for us were crumpled folded up fawn coloured robes, not the nice white fluffy ones we were expecting. As this been our first ever spa day we didn't complain, put them on and went to enjoy the facilities. No one showed us where these were, but we soon found them after walking through a nicely seated lounge area with soft music playing. A lovely sunny morning, so we went out to the lovely outdoor heated pool for a swim. The hot tub was fab, quite new and no more than 2\3 people were ever using it at once, it seated 6. The facilities inside of the sauna, salt steam room, monsoon shower and foot spa were all excellent. After a very chilled out morning and lunch taken outside round the pool, then reading, from the huge choice of magazines we had our planned half hour back massage. Very professional, felt amazing, could have stayed there all afternoon! The Verbena Spa is one present on my Christmas list. Such a lovely way to chill out on a bank holiday. The only negatives were the old bath robes and the lack of an outside wall clock (useful for knowing it's time to go in for treatment appt) , Feversham Arms please sort it and next time 5* !