We have tried this refurbished hotel/resaurant twice now and the food is good but the service is bad. We were not acknowledged the first time by the girl behind the bar she was busy sorting drinks but an hello sorry to keep you waiting would be nice. We found our own table. Ordered drinks from another girl who was abrupt and they took ages to come. The food arrived after about 30 mins. Second visit with friends drinks took ages to come and one was wrong. Food took about 45 mins. Service with a smile is unheard of here they all look cheesed off. The decor is better than before and we do not mind good plain pub fare but unless the service improves we will not come back. We will go back to The Station pub in Uckfield where the staff are nice polite and food is served much quicker. It would be a shame if this pub changed hands again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.