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“Fabulous hotel”
Review of Hotel Caprici

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Hotel Caprici
Ranked #12 of 21 Hotels in Santa Susanna
Reviewed August 30, 2014

My partner and I booked 5 nights over the bank holiday weekend and stayed half board. The staff were lovely and very helpful. We were the only English people in the Hotel which to be fair isn't a bad thing. The food was nice,I'm very fussy but always found something nice to eat. We stayed in room 504! It had the best views over the pool,sea and lovely long stretch of beach. Train station right outside and a 10 minute walk into the heart of Santa Susanna with shops and stalls selling various things without any hassle from people. The walk on the beach is lovely passing through the camp site which was full of camper vans from all over the world.
We wanted a chill out 5 nights and that's exactly what we got. Would defiantly go again.

Room Tip: Room 504 rooftop room but fabulous views. There is 2 lifts.
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  • Stayed: August 2014, traveled as a couple
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5  Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 - 49 of 285 reviews

Reviewed July 14, 2014

We were on our Honeymoon in Hotel Caprici one month ago. We didn't satisfied with the staff, because they didn't want to help us after checking-in when we signed our problem with the room which was very very simple. We wanted to have it changed another one with seaview or just a better one. Because if you are on Honeymoon ( which was signed by the travel agency ) you would like to get a good and convenient room. Instead of this we got a very simple room with view of railway station and between two noisy russian families... :S
The equipment of the room was very poor clean but poor, for example there wasn't fridge, toalet brush, enough space in the cupboard, etc...
We had to pay for everything ( Wi-Fi, Safe, Remote Control of the TV etc. )
The food was very simple without any flavour...so we had to go out to eat a good special spanish food. The location is too far from the center so if you want to see the a centre you have to walk a lot...
The aisle was very loud because of the cleaning women....so we were not able to relax in the daytime...:S
I don't recommend this hotel for holiday...and we never go back to Caprici.

Room Tip: if you choose this hotel choose the room with seaview...
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  • Stayed: June 2014, traveled as a couple
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9  Thank Norbert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

Hotel Caprici is located at the end of the Santa Susanna town. Hotel is clean and nice. Has direct access to the sea and nice view of the sea and beach from the hotel terrace.

Rooms - tidy and cleaned everyday. but there is no fridge or electric kettle. TV is really small and has limited number of TV programs, mainly German or Spanis
Swimmingpool - nice and maybe not very big but OK
You dont have to pay for the sunbed, only at the beach.
Food - well at first this was OK, something new everyday, however after one week we had enough and we were dreaming about other kitchen - we had HB

this hotel is good for families with kids - lots of day activities, water games, other games. For parents Zumba and water aerobic in the morning. Evening shows, discos, salsa lessons - but it depends on what kind of people you have - some will just wont have fun then this is quite boring

Service at the receptions is nice, they speak basic english, russian, german and I think french.

the train station is very close to the hotel so if you want to go to Barecelna, the connection is good - approx 10E ticket for round trip, 1h 15 min trip to the city center of Barecelona

far to the shops and restaurants since Santa Susanna city center is quite far, so if you like discos, bars and nightlifer I really dont recommend this hotel

in general I would say this is average

  • Stayed: June 2014, traveled as a couple
    • Value
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2  Thank Lichota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2014

Just had a one week Holiday Full Board, The hotel is very clean, Situated next to the beach we stayed in room 240 looking over the beach views, Food was good for 3 star hotel, when I read about over peoples reviews I was thinking of changing hotel but we are both glad we never, away from the noisy area of Santa Susanna, The Train station stop is next to hotel we went to Barcelona one day for 8 euro return 40 mins travel, The staff were friendly and helpful without any fuss, The pool was lovely and from morning till night you have the sun not like built up area's, Will Definitely stay again soon for longer next time had a Fab Holiday.
From Andy & Kathryn Phillips From Plymouth Uk

Room Tip: We stayed in room 240 excellent views
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  • Stayed: June 2014, traveled with family
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15  Thank Gizzmoo44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

this hotel is at the very end of santa susanna too far from town we wanted to go to malgrat but hotel had delayed its opening from caprici to malgrat was 8 euro there and back its a good 2 mile walk and I have walking difficulties. the hotel itself is lovely the rooms the pool the bar cannot complain on the other hand the food was some of the worse I have ever had on holiday if there was some thing to eat possibly breakfast was best but all food was cold what ever time you ate. the bar staff were good rest of staff forget it. only cater for spainsh made to feel unwelcome 15 brits and full hotel of Spanish would never go back there it is not for british no entertainment unless you like dancing to spaish music night after night after night glad to be home

Room Tip: room facing pool ours was 233 but don't go in my opion
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  • Stayed: April 2014, traveled as a couple
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4  Thank janet h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

The hotel is in a good location, away from other noisy hotel and close to the city center. The rooms are clean and comfortable. food is good for a three star hotel but not varied. Staff was not polite and has a lot of Russians. The pool was full of Croatian teenager who made awful noise, and no one could swim ten days. We were on 15 June 30th and the staff did not give umbrellas until 20 The beach is very close, but for 3 On the beach are two beach chairs and parasol 15 euros per day. The animation is good for a three star hotel.

Room Tip: Choose a room with a sea view the view is magical, but not bad view on the pool
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  • Stayed: June 2013, traveled with friends
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8  Thank SSlavica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

I don't usually write reviews but for the sake of other families with young children or babies, I feel they need to know about this hotel. This hotel is definitely not the worst but there were some real flaws.

NEGATIVES:
1. Cot we was given was literally falling apart and mattress did not fit, leaving dangerous gaps for baby to fall through so you would definitely need your own cot. There is also no bath.
2. Nowhere to store fresh, cold milk. They did end up storing it for us in the bar but had to push for this.
3. Swimming pool was so full with chlorine one day that our swim outfits completely changed colour! So do not take brand new ones with you like we did. Reception staff were not even bothered that it had ruined our clothes, so it clearly happens a lot.
4. Children's play area not completely safe. There is a staircase at the back of the play area with a missing step leaving two large, sharp pieces of metal sticking out of the ground. An accident waiting to happen!
5. Food is poor and pretty much the same every day. Our 15 month old daughter usually eats everything but this she would not touch. Had to resort to jars for most of the holiday.
6. Access to the hotel is not suitable for people with lots of luggage and buggies due to the subway. Any time we wanted access to the main strip we had to carry the buggy and any other baggage up and down the stairs.
7. Variations with the attitude of staff, some were lovely and happy to entertain the baby and have a smile, whilst others seemed not to care especially when my husband was suffering from a very swollen knee; when asking from some ice, he was simply told 'no'.
8. Issues with lifts! They definitely did not design this hotel well. There is not enough lifts/room in the lifts, to accommodate the number of hotel guests. Sometimes we had to let the lift pass us 3 or 4 times before there was room to get in.
9. Doors constantly slamming, enough to shake your room. Noise echoes badly through corridors.
10. Nothing to do with the hotel but the beach is pebbly/shingly with a large dip into the sea where you sink into the sand, so this can be a bit dangerous.

POSITIVES:
1. Right on the beach. If you are lucky enough to get a sea view room then the views are lovely.
2. Right at the bottom of the strip so it is a nice quiet location (once the slamming of the doors has stopped). Could not hear the train at all like others have said.
3. The Santa Susanna side of the strip is quite pretty with little market stalls and music etc.

Room Tip: Ask for a sea view room as views are pretty.
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  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Lenny1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Caprici

Address: Passeig Maritim s/n, 08398 Santa Susanna, Spain
Location: Spain > Catalonia > Province of Barcelona > Santa Susanna
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Santa Susanna
#10 Luxury Hotel in Santa Susanna
Price Range: $54 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Caprici 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
Caprici Hotel Santa Susana

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