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“Great place to stay near Barcelona”

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ALEGRIA Mar Mediterrania
Ranked #2 of 21 Hotels in Santa Susanna
Certificate of Excellence
Ukraine
Level 5 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great place to stay near Barcelona”
Reviewed June 6, 2014

Santa Susanna is a wonderful small town with gorgeous beaches for lazy holidays. Fergus itself is a very comfortable hotel located right next to the sea shore. It's clean, cozy; breakfasts are just great with a great variety of fruits and vegetables. One of the most peculiar things about Fergus is that all rooms have great terraces with sea-view, so that you can enjoy marvelous views staying in your room, especially when it's raining. Another cool thing is that there's a train station within a 5-minutes walk from the hotel, which can bring you to the Barcelona city center within an hour or so. We combined active sight seeing in Barcelona with sun bathing days in Santa Susanna to restore our energy for the next day.

Room Tip: All (!) rooms have terraces with gorgeous sea view. You can take any.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Olia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel B, Gerente at ALEGRIA Mar Mediterrania, responded to this review, June 8, 2014
Dear Olia C,
it is a pleasure for us to know you had such a good time staying with us. Thank you for sharing it with the tripadvisor comunity and all of us.
We will keep on working on our service.

Hope to see you back in a not far future.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,105 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (344)
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Colwyn Bay, United Kingdom
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 5, 2014

Just back from a lovely week here. All the staff at the hotel work extremely hard but always have a smile for you, Very nice hotel with lots of space. Pool area smallish but plenty of sun lounges. We booked a double room but they only had a win and the hotel was full so a bit disappointed in that but didnt let it spoil our holiday. The Spa is a nice way to unwind for an hour or two. You have to book but we never had a problem. Food was good with plenty of choice. Rooms spacious but some guests disappointed with view as they where on a low floor such as 2nd or 3rd. Higher and you get a view. Would go back in a heart beat.

Room Tip: High floor ending in 07,08, 09 seemed to have the best view.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deb202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel B, Gerente at ALEGRIA Mar Mediterrania, responded to this review, June 8, 2014
Dear deb202,
thank you for taking the time to share your comments with all of us. We are all very glad you had such a good time and enjoyed your stay.
We will be waiting for you on your next trip.

Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 4, 2014

The Management and Staff at this hotel are exceptionally kind, caring and efficient.
The hotel has been refurbished in recent years in a modern, Boutique style.
The rooms are well designed and spacious. A fridge is available for personal use.
Balconies are large and tastefully furnished.
Standards of cleanliness are high throughout the hotel.
Managers are always available and willing to listen. They respond quickly to clients' needs.
It is a shame that the beautiful lounge tends to be under used and lacks atmosphere. This is probably due to the fact that it is located away from the bar area.
The bar itself is small, so at busy times, there can be quite a wait for service. The hotel would benefit from a second bar, in the lounge area. There is a Beach Bar belonging to the hotel, but All Inclusive guests have to pay to use it, albeit at a discounted rate.
The restaurant is well run. Food is of a high quality and there is plenty of choice.
There are plenty of sunbeds around the pool, which overlooks the beach. Pool towels are available from Reception, free of charge.
There is a Spa.
This is a quiet, sophisticated, Adults-Only hotel, with little entertainment.
To access bars, restaurants, entertainment venues and shops, it is necessary to cross under the railway line, which runs immediately in front of the hotel, and then over a main road. This is not, however, too much of a problem.
If you have an airport bus transfer to and from the resort, do not expect to be either dropped off or picked up from the hotel. ( Unless, maybe, you are travelling with Thomson Holidays! ) Instead, you are required to be at the side of the main road. This is not a particularly pleasant experience and is dependent upon an efficiently run Bus Company!
We would highly recommend the Fergus Mar Mediterrania Style Hotel.

Room Tip: Ask for a higher floor room, on the right side of the hotel.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Susan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel B, Gerente at ALEGRIA Mar Mediterrania, responded to this review, June 8, 2014
Hello Mrs. Susan J,
We are so glad to hear from you and your kind comments. Thank you for taking the time on sharing them with all of us.
I am glad you had such a lovely time and hope to surprise you once more in a not far future.
We have noticed that at some times, the bar can be a it small, but are already working on new ideas to solve this.
Once again, thank you for your kind comments.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverness
Level 4 Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 4, 2014

We travelled to Mar Mediterrania by transfer organised by Jet2 but were astounded by the service we were given - dumped on the road, had to get our own luggage off the bus and then on asking the driver where the hotel was, he pointed in both directions and drove off.
On eventually finding our hotel we were welcomed with a glass of Cava - very nice touch.
Our room was very clean and modern with fridge (2 bottles of water) and ample wardrobe/storage space. The balcony came with settee, chair, cushions, coffee table and clothes line. The bathroom had a walk-in shower and supplied with toiletries and little extras.
Towels changed on a daily basis. The bed, which was very comfortable had a memory foam mattress and comfy pillow. Safe hire - 4 euro per day or 20 euro per week.
Meals were ok but not great, you would not starve as there was always something on offer to suit everyone. The soup, though, was like dishwater and the same on 4 consecutive nights. Pork was on the menu almost every night and became very samey. If food was labelled it would have been a great help, especially when you are looking forward to onion rings and then discover you have picked up calamary. Also could do with some small side plates for bread etc.
On Friday nights all the ladies were given a red rose on entering the restaurant - do not know the reason for this but a nice gesture.
Good choice of branded drinks available and also lovely cocktails but long queues at times and only allowed one drink at a time. All inclusive does not extend to the beach bar however, where A/I drinks are charged at half price. A Piano Bar was advertised but non-existent during our stay.
Pool towels were supplied and ample sun beds available but we found some of them to be quite uncomfortable.
All the staff were very pleasant and helpful and could not do enough to make our stay most enjoyable. We would have no hesitation in recommending this hotel but do be prepared for a long transfer from Barcelona airport.

Room Tip: All rooms have a sea view of some kind
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SunseekerInverness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel B, Gerente at ALEGRIA Mar Mediterrania, responded to this review, June 8, 2014
Dear SunseekerInverness,
Thank you for sharing your comments and opinions with us. They are very important tous to improove our service.
I have read your coment on the transfer service. We have passed them on to the transfer company.

Regarding the restaurant, just want to let you know that all dishes have been labeled for everybody to know what it is.
By the way, the flower we give at the entrance of dinner is simply a little gift from us. I hope you liked it. :-)

Well, once again, thank you for your comments and review. We will keep on working to improve.

Kind regards from everybody at FERGUS Style Mar Mediterrania.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merthyr, Wales
Level 4 Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 3, 2014 via mobile

Had a great break at this smashing hotel. The staff were all excellent and couldn't do enough for the guests. Would we stay again? Yes most definitely but perhaps not all inclusive, snacks and drinks were so reasonably priced there would be no need. The food in the restaurant was ok but could have been warmer. Don't expect lively evening entertainment, the best you get is a keyboard songster!

Stayed May 2014, traveled as a couple
Helpful?
Thank TeuluEvans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel B, Gerente at ALEGRIA Mar Mediterrania, responded to this review, June 8, 2014
Hello Mr. TeuluEvans,
First of all, thank you for taking the time on sharing your comments with us. It is a pleasure to know you enjoyed your stay at the FERGUS Style Mar Mediterrania so much.
We are taking a good look at wat you have told us to see where we can improve our services.
We hope to see you back in the future.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 28, 2014 via mobile

This very stylish hotel is in a quiet location or at least it was quiet in March! It is literally on the beach
We upgraded to a suite on arrival which was amazing and would thoroughly recommend if it is available
The fixtures and fittings were high end and the staff very friendly and helpful
We loved the Spa and really liked that only a few people at a time could book this
The bar staff were great and the drinks very reasonably priced
The food was the only average thing about this hotel
Would definitely return to this hotel again and again !

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Slabnose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel B, Gerente at ALEGRIA Mar Mediterrania, responded to this review, June 8, 2014
Dear Slabnose,
Thank you for your time taken in sharing your comments with all of us. It is very nice to hear you like the hotel so much.
I will make sure to pass your comments on to all our staff.

Once again, thank you and hopefully we see you back in the future.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 3 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 28, 2014

we have just returned from a weeks stay at the hotel, first the transfer from the airport, we flew to barcelona with jet 2, we booked the transfer through jet2 and knew it was nearly two hours, we stopped around 8 to 10 times before we reached our hotel which we expected but the downside was coming back we were picked up 4 1/2 hours before our flight as we had to do all the stops on the way back, not complaining as the price for the transfer is good but a tip to groups of 4 or over would be to see if a private transfer would be cheaper and its only an hour to and from the airport, now the hotel: check in was quick and efficient and the member of staff explained everything perfectly we were greeted with a glass of cava and we were in our room in ten mins, the room was quite large we had a twin with two big beds the bathroom was very nice with a tropical shower and a few lotions and potions in a little basket, the balcony was nice with a chair and a leather settee and coffee table, we had a flat screen tv which should have got a few english channels but we didnt get them, im sure if we had told reception they would have sorted it but we weren't too fussed so just left it,there is also a fridge in the room, this is not a minibar and the hotel do not fill it but you can always get a few bottles of water from the bar and stick them in there we had a room on the road side of the hotel so didn't get the sun in the afternoon and it was also very noisy in the morning on this side plus the hotel is quite noisy you can hear doors shutting and people moving around but this is just par for the course in our experience in hotels in spain, italy etc, the hotel supply pool towels and the pool area is nice we never had a problem getting beds but you have to get up early to get round the pool or on one of the two leather beds that are there, there was drinks service round the pool but the guys were always rushed off their feet so more often than not i just nipped in a got my own drinks from the bar, the food at the buffet was good, breakfast was either continental or full english with fresh ommlettes being cooked with various fillings a good selection of different breads and cereals etc, lunch was usual all inclusive, plenty of fresh salad, fish and meat, vegetables and fruit and cakes for dessert, dinner was more or less the same with the addition of a big roast of pork or beef with roast potatoes or wedges, it was all nicely cooked and fresh but as with all all inclusives gets a bit samey after a week but no complaints, a nice touch is the restaurant staff bringing drinks to the table, the drinks in the bar were very good all branded spirits and cocktails were made correctly not just thrown in a blender with ice, there was a good selection, cava, limoncello, etc, if there was something that was not on the all inclusive menu that you fancy you can still have it at a reduced rate but we found there was plenty to go at without spending any money, we had entertainment on two nights in the week we were there one was a singer who played about 6 different instruments who was good then a flamenco show which took me right back to the eighties in benidorm!! not much went on on the other nights so some people went out to one of the many bars just across the road, i cannot say enough here how good the staff were nothing was too much trouble for any of them, the top guys were at the bar, luico the cocktail maestro was great as were joan and juan c who really looked after us, these guys aren't just after tips either i literally had to force 10 euros on juan c at the end of our holiday he was very reluctant and even a little bit embarrassed to take it, these guys are some of the best staff we have ever had on our travels, the location of the hotel is good, right on the beach, the beach itself is quite gritty and a bit harsh on the feet, just across the road are plenty of shops bars and clubs, the shops range from everything from cheap to chic, right from the i love barcelona t shirt up to armani, the train station is five mins walk up the road and a return to barcelona is around 10 euros, get there in good time for the train as there is only one ticket machine and there is generally a big queue the train journey is great as it runs right at the side of the sea but be warned it stops around 20 times before you get to barcelona, also on the way back make sure you get on the train that says blanes on the front, not much info at the train station im afraid, another good touch at the hotel is the spa which is free we booked in for an hour when the weather wasnt too great one day, it has a steam room and a sauna and huge whirlpool and all over body showers, the wifi is also free and is good all round the hotel including the rooms, all in all we really enjoyed staying here and were really happy with all the facilities provided but the icing on the cake was definitely the staff who made it even better, we would definitely recommend if you want an all inclusive thats small and a bit more personal but with all the benefits of a bigger hotel.

Room Tip: a room next to the campsite is quieter than the road side
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank justin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ALEGRIA Mar Mediterrania

Property: ALEGRIA Mar Mediterrania
Address: Passeig Maritim, s/n, 08398 Santa Susanna, Spain (Formerly FERGUS Style Mar Mediterrania)
Location: Spain > Catalonia > Province of Barcelona > Santa Susanna
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 21 Hotels in Santa Susanna
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — ALEGRIA Mar Mediterrania 4.5*
Number of rooms: 130
Official Description (provided by the hotel):
The FERGUS Style Mar Mediterrania Hotel invites you to discover a beach hotel in Santa Susanna for adults and couples: an oasis of relax and calmness at the foot of Barcelona coast, with a privileged atmosphere. Located at the beachfront of Santa Susanna, in one of the best areas of Brava coast and Maresme coast, the FERGUS Style Mar Mediterrania Hotel stands out for its high quality standards, its modern and minimalist decoration and its exceptional services designed for you to enjoy every moment: buffet restaurant, thematic dinners, Jacuzzi, Chill Out area, cocktail lounge, Junior Suites, all inclusive... Diving in the swimming pool in front of the sea, lying under the sun in large terraces or enjoying a luxury and wellness afternoon in the exclusive spa and fitness room... The FERGUS Style Mar Mediterrania is full of proposals especially designed to the liking of our most demanding guests. An authentic luxury in the heart of Barcelona coast. Discover a fabulous hotel in Santa Susanna in the FERGUS Style Mar Mediterrania Hotel ... more   less 
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