To start with I don't
Normally moan about nothin but this hotel is horrendous! We arrived after booking a family room as myself and my partner was travaling with 3 children on arrival we was told they don't even have family rooms just standard double's so we ended up with 4 singles and a cot crammed into a tiny space! The room was covered with ants the heating didnt work the phone didnt work and when it rained it came in running down the inside of the windows! We paid for wi-fi which also didn't work! The staff were very unhelpful and basically told us to get on with it! The lifts are diabolical very slow and we also got trapped in one witch upset my children! The all inclusive is terrible we was only allowed one small plastic beaker to use and if you forgot to take it back to the bar even if you have Qued for over half hour you are turned away bar staff are very rude and very slow! There was also a new hotel being built right next door so very loud all day every day (even Sunday) this 4* hotel should be a rated as a 1-2* we shall NEVER be returning again and would advise every one to avoid!!
- Official Description (provided by the hotel):
- The 4-star H•TOP Royal Sun hotel sits on the seafront promenade in the peaceful tourist village of Santa Susanna in Costa del Maresme-Barcelona, overlooking a beautiful beach. Positioned really close to the train station, bars, restaurants and shops, it is perfect for singles, couples and families. The 217-room offer a wonderful sea view and many onsite facilities, such as a Beach Restaurant only for clients and discounts in the Sand Beach Club situated just in front. It is situated 70 Km from Barcelona – El Prat Airport and 30 Km from Girona Airport. Santa Susanna is a family tourist destination with an impressive long sand beach and a selection of shops, bars and restaurants. Santa Susanna sits between the popular beach villages of Calella & Lloret de Mar, with an easy access by train to Barcelona city center. Clients from H•TOP Royal Sun have an exclusive burger-bar by the beach and can visit Sand Beach Club which offers sun beds and parasols with special rates for clients with All-Inclusive service. FACILITIES Rooms • Restaurant • Bar • Swimming pools ( one for adults and one for children; unsupervised pools ) • Sun terraces Children • Playground • Baby cots and chairs Staff • 24 hour Front Desk services • Multilingual staff • Housekeeping • Tour desk Others • Currency exchange • Car hire* • Fax & copy service • Medical service • Air-conditioning • Heating • Safe boxes (in each room)* • Wi-Fi* • TV • Luggage storage (coin lockers) • Showers for check-out • Lifts • Bikes & quadricycles* • Discounts Sand Beach Club *Some of these services are extra or require a deposit (ask at the Hotel) ... more less
- Reservation Options:
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- Also Known As:
- Htop Royal Sun Hotel Santa Susana
- h Top Royal Sun
- Htop Royal Sun Santa Susana