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“Best location!”
Review of Hotel Terramar

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Hotel Terramar
Ranked #2 of 6 Hotels in Llafranc
Certificate of Excellence
Reviewed July 15, 2014

The room was nice and the service was friendly. The best part about this hotel, however, is the location: the beach was just a few steps away from the front door! Even the design of the hotel was nicer than some of the other properties in the area: a restaurant in the front and an outdoor terrace bar/restaurant between the hotel and beach. I did a lot of research on which towns and hotels we should choose in Costa Brava, and we are so glad we chose Llafranc and the Terramar; we went to the other towns and beaches, and they were OK but Llafranc definitely seemed more upscale and cleaner and more picturesque. And you can't beat the views!!

  • Stayed: July 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
3  Thank cja2k1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNA P, Director de Relaciones Públicas at Hotel Terramar, responded to this reviewResponded July 30, 2014

Dear Sirs,

We contact with you from the customer service department to thank you for your opinion and assessment about hotel, information that it is very helpful for us.

We are glad that you felt comfortable in our hotel, and you could enjoy it's facilities. We appreciate your positive comments concerning the services and facilities offered by the Hotel Terramar.

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (296)
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76 - 82 of 296 reviews

Reviewed July 12, 2014

I'm confused at the good reviews of this hotel because my stay was not a pleasant one!
I'll begin with check in....very slow. They initially couldn't find our name, which made me think something had gone wrong with our booking and they didn't have a room. Then we were told we didn't have breakfast included (which we had actually already paid for) Why don't you check the booking before just checking us in!?

When we booked we requested a quiet room (I'm a light sleeper so like rooms away from elevators or stairs) they allocated us a room beside a stairwell and garage which was used by staff all hours...slamming doors and taking rubbish out. I couldn't sleep.....we asked to move and they gave us the room next door. This one was okay but still noisy...it was below the roof terrace so lots of noise would generate down into the room in the evenings. There seems to be little or no soundproofing in rooms.
My boyfriend and I were travelling with my brother and we had asked for rooms close together. They allocated us rooms on different floors and no where near each other!

Rooms are very basic, which is fine but they are not so comfortable. Beds are too short. I am only 170cm tall and my feet hung over the edge!
All rooms have doors that when you turn the handle the lock stays out so you just have to slam it to shut...which means doors constantly slamming.

The only positive things about this hotel for me are the location and also the lovely breakfast.
Rooms need an update and also some sound proofing!!!

I really enjoyed Llafranc but staying at this hotel was a huge disappointment at the end of my Spanish holiday.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Pinkpeonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2014

We had a room facing to the sea. Can hear the wave all the time but it's quite quiet when shut the window. It's very clean and staff are helpful. Happy stay. The restaurant is very good too. Free Wifi in the room. I think we will stay here again when we are back to Llafranc. A reminder to travellers: the shampoo and conditioner are not very good quality (useful though) so you may need to bring your own ones.

  • Stayed: June 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank CeciliaRR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNA P, Director de Relaciones Públicas at Hotel Terramar, responded to this reviewResponded July 30, 2014

Dear Sirs,

We contact with you from the customer service department to thank you for your opinion and assessment about hotel, information that it is very helpful for us.

We are glad that you felt comfortable in our hotel, and you could enjoy it's facilities. We appreciate your positive comments concerning the services and facilities offered by the Hotel Terramar.

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

The genuine care, wanting ALL guests to have their best experience, not only at the hotel but during their entire stay, having patience with all questions and requests is really marvellous!! The professional yet personal approach, great food, and nothing-is-impossible attitude has made us come back two years in a row, second one bringing family and friends who all left with the same goal - to come back again!

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank HannaLatAm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2014 via mobile

We stayed for 3 nights. Our room had a nice balcony and overlooked the beach. We kept the window open at night so we could sleep to the sound of the waves which was very relaxing.
The best part of the hotel was the restaurant. We ate there the first night and the food and service was so good that we ate there every night.
Highly recommended.

Stayed: May 2014, traveled with family
1  Thank quinnj66 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNA P, Director de Relaciones Públicas at Hotel Terramar, responded to this reviewResponded July 30, 2014

Dear Sirs,

We contact with you from the customer service department to thank you for your opinion and assessment about hotel, information that it is very helpful for us.

We are glad that you felt comfortable in our hotel, and you could enjoy it's facilities. We appreciate your positive comments concerning the services and facilities offered by the Hotel Terramar.

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2014 via mobile

Nice little hotel right across the beach on main artery. Very convenient to shops and restaurants. Rooms are clean and you can just walk out onto the beach.
Not so easy to find due to all of the one way streets, but it's a common issue to the town.
Staff is very nice and speaks English.

Stayed: June 2014, traveled as a couple
1  Thank julesvoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2014 via mobile

Fantastic location on the beach, very friendly and helpful staff, and the best breakfast. Comfortable and clean - ask for a beachfront balcony room. Can be noisy because of location. No pretence; a very welcoming hotel and keen to ensure guests' needs are being met.

Stayed: June 2014, traveled as a couple
1  Thank KentGartons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNA P, Director de Relaciones con Clientes at Hotel Terramar, responded to this reviewResponded June 24, 2014

Dear Sirs,

We contact from the customer service department you to thank you for your opinion and assessment about hotel, information that it helpful for us.

We are glad that you felt were comfortable in our hotel, and that you could also enjoy it's facilities. We appreciate your positive comments concerning the services and facilities offered by the Hotel Terramar.

Yours sincerely

Customer Service Department
HOTEL TERRAMAR

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Terramar

Address: Passeig Cypsela 1, 17211 Llafranc, Palafrugell, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Palafrugell > Llafranc
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #2 of 6 Hotels in Llafranc
Price Range: $102 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Terramar 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Terramar Hotel Llafranc

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