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“An Amazing holiday”

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Sandos San Blas Nature Resort & Golf
Certificate of Excellence
Reviewed July 14, 2014 via mobile

We went to this hotel on holiday, as two couples, best friends. We had 2 rooms, double deluxe. The rooms were beautiful and luxurious. The staff were very friendly, restaurant was lovely, with adult only dinning areas. The food was gorgeous, and deserts to die for. Beautiful infinity pools, also adult only pools. The hotel was exquisite. Would recommend highly, and will be going back again.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank bruicelea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Guest Relations Manager at Sandos San Blas Nature Resort & Golf, responded to this reviewResponded August 5, 2014

Dear guest,
In the name of Sandos San Blas Nature Resort & Golf we would like to give you many thanks for taking your time and writing a review about your experience here with us.
We are sincerely very grateful to read all your positive and very personal remarks with respect to your stay in our hotel. It is our pleasure to read that the hotel facilities together with the quality and variety of the food and the service of our staff made your stay so enjoyable that you feel like returning.
We are looking forward seeing you here at the Sandos San Blas Nature Resort & Golf again soon.
Best regards,
Mariola Oramas
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed July 14, 2014 via mobile

Hotel it's self is great and really clean and new but we went all inclusive which was the only thing I can fault ! The food was bland but edible and at least you didn't get ill which is something ! We ate in the a la carte for two of our meals and the first one was great but the second not so great! Pool areas are great and lots of beds and really clean. Needs more entertainment in the evening as there isn't much near by ! I also didn't like that the all inclusive finished at 11 which I think is a little tight for what we paid and I'm not a big drinker so it would have cost much to please me! I would have also expected water in the room for a five star hotel! Overall not the worst hotel but I would rush back !

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Mathewmcal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Guest Relations Manager at Sandos San Blas Nature Resort & Golf, responded to this reviewResponded August 5, 2014

Dear guest,
In the name of Sandos Blas Nature Resort & Golf we would like to thank you for taking your time and writing a review about your experience here with us.
We would like to thank you for your positive comments and suggestions that make us feel obliged to keep on working hard to improve our guest´s satisfaction.
Please be sure that we will take very good care of every suggestion you made, and we will keep on working hard to try to improve day by day .
Best regards,
Mariola Oramas
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

This hotel is by far the best I have ever stayed in. 5* in every department. The food is great and different three times a day every day. The drinks are great with branded drinks available on the all inclusive. The entertainment is a cut above and varied. If you stay before mid June it will be inside in a room that can only be described as a small gig venue. After this time it is outside in front of the restaurant. The rooms were clean and modern with towels changed daily. All staff are helpful and cannot do enough. There is a free bus to Las Americas, which drops you at the border with Los Cristianos. It leaves and comes back twice daily. The al a carte restaurant is also very good. If I were to change anything the kids entertainment could be better, maybe another restaurant as you eat in the same place for all of your stay. San Blas is a 15 min walk maximum with a buggy where there is a little square with a few bars and restaurants. The tapas place is awsome. The seven islands is a good place for a pint.

  • Stayed: June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
2  Thank Jazzpurist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Guest Relations Manager at Sandos San Blas Nature Resort & Golf, responded to this reviewResponded August 5, 2014

Dear guest,
In the name of the Sandos San Blas Nature Resort & Golf let me thank you for taking your time to write a review about your experience here with us.
We are very pleased to read all your kind comments about your stay here with us, particularly regarding the sentence” Best hotel I have stayed in”
We are looking forward to seeing you here in the Sandos San Blas Nature Resort & Golf again soon.
Best regards,
Mariola Oramas
Customer service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

We are a couple that stayed at the Sandos San Blas resort for a 7-day all inclusive (July 2014).

Food
The food was of very high quality. There was a lot to choose from with multiple dishes of each cuisine; vegetarian, meat, fish. Numerous of dishes such as pasta, omelette, meat and fish were prepared individually by the chef at the buffet. Cold/salad buffet was very fresh with at least 10-15 different salads and vegetables to choose from. Yummy desserts. Wine, beer and drinks are of good quality too. Snack available between meals and several bars open to very late.

Room
A clean room with lots of space - including wardrobe, bathroom and balcony space. Huge beds – our room had 2 queen size beds put together. Well equipped with hangers in the wardrobes and shampoos, soaps etc. in the bathroom. Large bathroom with jacuzzi bath, separate walk-in shower and a separate toilet. Bathrobes and slippers are provided as well as free pool towels. Cleaning service throughout the whole week was excellent.

Activities & entertainment
Lots of optional (free and paid) activities to choose from. Wall climbing, Segway, Golf, Table tennis, Pool, Dart, Kayaking….. A hidden gem is the San Blas nature reserve walk (just behind the hotel). The staff managing the walks and the museum (in the hotel!) are great and knowledgeable. Definitely advise booking the San Blas nature reserve walk. It takes about 2 hours and involves tours of the museum and a large gallery in the hotel with displays and innovative films showing the history of Tenerife. Then we were taken on a 1 hour walk/tour of the park by an excellent guide. We never stayed very long for the evening entertainment but from what we saw the quality was good with different acts every evening – singers, acrobats etc.
Lots of swimming pools throughout the hotel complex and they were kept very clean and tidy at all times with plenty of sun lounges to choose from.

Couples vs. Family with children
Being a couple on holiday we think that the hotel did a very good job of entertaining the children with lots of activities for them to choose from – which effectively meant that they were kept away from adult by default. The kids seem to like it and we did too. Particular consideration was made as there were designated areas for adults in the restaurant to choose from, as well as with one of the pools that was for adults only. Children have designated pools as well.

Service
Staff was very friendly and helpful at all times. The hotel, restaurant and the pool areas were kept clean and tidy. Wifi – although free was a bit patchy throughout the resort – to the dismay of some and indifference of others. Computer room with lots of computers is available close to the reception with full internet access 24/7.

Airport & flights
The hotel complex is very close to the airport although planes did not bother us - the sound insulation in the hotel is excellent. Taxi journey is only 10-15 min from the hotel at a cost of €13-15.

Overall impression
Definitely a place we will go back to and that we recommend for other couples as well.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
7  Thank Louise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Guest Relations Manager at Sandos San Blas Nature Resort & Golf, responded to this reviewResponded August 5, 2014

Dear guest,

Thank you very much for taking the time to write about your holidays here with us at Sandos San Blas Reserva Ambiental Hotel.
We would like to thank you for your positive comments about the restaurants and food, staff, entertainment, cleanliness etc. and of course we are glad you visited and you liked our tour to the nature reserve of San Blas, which is unique.
Once again thank you for your comments and suggestions, they are really helpful to keep on improving, we will be looking forward to see you here at Sandos San Blas Reserva Ambiental again soon.
Best regards,
Mariola Oramas
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2014

Sorry this review is way too late but we as in two couples stayed at the san blas last june.The hotel was really good very clean rooms.The food was also very good something for everyone if not you must be a fussy eater.The pool area was kept very clean and we had no problems finding a lounger.You can turn right or left when you go out the hotel and you will find a few shops and restaurants but we never really ate out of the hotel.All in all would we go back yes i think so no reason not to.

Stayed: June 2014, traveled with friends
6  Thank allyd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Guest Relations Manager at Sandos San Blas Nature Resort & Golf, responded to this reviewResponded August 5, 2014

Dear guest,

In the name of Sandos San Blas Nature Resort & Golf we would like to give you many thanks for taking your time and writing a review about your experience here with us.
We are sincerely very grateful to read all your positive and personal remarks with respect to your stay in our hotel.

We are looking forward seeing you here at the Sandos San Blas Nature Resort & Golf again soon.
Best regards,

Mariola Oramas
Customer Service
Best regards,
Mariola

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2014

This is the best 5* All Inclusive hotel I have visited! Food was high quality, extremely varied (definitely on par with cruises we have been on) in the main self-service restaurant, with numerous fish/meat/pasta/pizza/omelette dishes prepared individually by chefs. The desserts were spectacular - pastries and cakes so light they couldn't have contained any calories! The drinks available free were excellent quality - we mainly had wines and delicious more-ish cava! There were even named brand spirits. Comments made by others on additional costs for Jack Daniels, etc have obviously not been on other 5* All Inclusive holidays! Small bottles of water available everywhere and ice-cream readily available at all times. Minor criticism would be that the restaurant dress code was usually not imposed; some people were extremely scruffy in shorts and vests, even for dinner, and some guests (mainly women) were positively indecent!

Accommodation and facilities also of high quality; huge beds very comfortable - our room had 2 queen size single beds pushed together, or they would be made up as a massive double bed. TVs had English channels - BBC1 (London), BBC2, ITV(TyneTees), Channel 4, Film 4 and ITV2 so we could keep up to date with Wimbledon, World football and news. Plenty of wardrobe/shelf storage and a large bathroom with jacuzzi bath, separate walk-in shower & separate toilet/bidet, as well as two bowls and plenty of storage space. Bathrobes and slippers are provided as well as free pool towels. You can request tea/coffee making facilities in your rooms although we found the plugs difficult to access, being situated under desks and bedside cabinets! Efficient air-conditioning in the room as well.

Entertainment was also high quality with at least 2 acts each night - I don't think any of them were repeated in the 10 days we were there. Certainly nothing like the usual All Inclusive Animation Team rubbish usually served up at 5* hotels abroad. The only criticism would be that young children (who had already participated in their own disco/show) were not discouraged from shouting and running across the dance area in front of the stage during the acts - distracting for both guests and entertainers. Certainly, even four adoring grannies like us found this annoying on some evenings!

We didn't avail ourselves of sports facilities - climbing, tennis, kayaking, football etc but the swimming pools were great -warm water and one with sea water. Plenty of comfy sunbeds/robust umbrellas, including the modern double rattan beds with hoods. Signs said they couldn't be reserved but everyone did; however people did remove their towels in the afternoon and you could always move to a shadier spot.
Always seemed to be a breeze when we visited in late June/early July but this was welcome during the day otherwise it would have been too hot! However, in the evening it was often a bit chilly when watching outside entertainment, so advise ladies to take wraps or shrugs. Definitely advise booking the tour of the nature resort @ 7.5 euros. I had seen previous reviews otherwise I wouldn't have appreciated just how good this was. It isn't marketed that well and we had no idea what to expect. It takes about 2 hours and involves tours of 2 large galleries in the hotel with displays and innovative films showing the history of Tenerife, back thousands of years and explaining volcanic eruptions and the social/environment/ecological development through the centuries. Then we were taken on a tour of the park by an excellent guide, walking on some uneven ground through the quarry-like nature park, crossing a dam on a raft and a short drive in a golf buggy-type vehicle. There were 3 realistic animateurs dressed in relevant costume used to describe the traditions of this part of the Canaries.

Having been on this tour, one can then realise why the design of the hotel buildings, the decor and landscaping can truly be seen to be representative of the history of this region. The design of the buildings (green domed roofs to the restaurant with cave-like windows), terracotta and natural stone décor, with tunnels and water features, lava and stone landscaping with plants unique to the area, all add to a realistic interpretation of the historical natural habitat. Two of our group found the decor stark and unattractive but would have understood the design and concept if only they had been on the tour! Don't be put off by the somewhat stark uninspiring the grounds. We all agreed everywhere - inside and out - is clean and extremely well maintained.

The beach isn't mentioned in brochures etc and could have been improved; it is of large pebbles with just a few sunbeds and umbrellas. There is no easy access into the sea either, although we were quite happy with the hotel pools. There didn't seem to be any playground/sandpit for children anywhere.

Small shop open each day with plenty of English (and other) newspapers printed for the current day (instead of several days out of date), although not much else. That said, what else do you need when you have far too much delicious food and drink available all day and evening til 11pm!? Anyway there are 2 villages in close (fairly easy walking) distance on either side of the hotel complex: Los Abrigos, an authentic fishing village with a few restaurants/bars but few shops, and San Blas which appears to be a modern purpose-built timeshare village with a surprising number of reasonably-priced shops/cafes/pubs - we found the jewellery/clothes/gifts were much higher quality and cheaper than in Playa with non-aggressive shopkeepers ready to reduce prices even more!

The courtesy bus runs twice a day to Playa de Las Americas. This takes about 15 mins and is very efficient. We were not informed that many shops closed on Sundays so didn't get to experience the full retail opportunity! But many shops sell the same sort of goods you can get anywhere in the world - mostly made in the Far East and Indian continent! It would have been nice to have more than 2 bus trips each day, perhaps dropping off in Los Christianos as well. Although I assume taxis wouldn't have been expensive if we really did want to explore more places.

The hotel complex is very close to the airport although planes did not bother us - the sound insulation in the hotel is excellent. Don't bother paying tour operators for transfer charges though - it would be cheaper and quicker to get a taxi.

Free Wifi was available throughout the complex- a surprise after two Greek holidays which failed to provide this advertised facility!

We found all the staff extremely pleasant and efficient - even bar/restaurant personnel who were not just being friendly in order to attract tips! We have previously often found All Inclusive hotel staff to be surly and unhelpful. There seemed to be a high ratio of staff who all seemed to be proud and happy to be working there!

There is a separate "a la carte" restaurant called La Proa and you are entitled to one free visit per week (we had 2 for a 10-day stay). Ambience was lovely but the 3-course meal menu was the same both weeks, with 3 different choices each course. This was disappointing, especially as there is such a wide variety of food available at the main restaurant. We did not choose to pay to select live fish/lobster available there. We enjoyed the change of being served by attentive waiters in lovely surroundings overlooking the sea, but actually enjoyed the choice of food in the main restaurant.

All in all, we had a fabulous 10-day holiday, spent very little money, would definitely recommend this hotel and we'll certainly be returning! However, be prepared to put on weight!

Room Tip: We were in A block which is close to main restaurant. Disabled people may find accessibility restric...
See more room tips
  • Stayed: June 2014, traveled with friends
    • Value
    • Rooms
    • Service
15  Thank Denise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Guest Relations Manager at Sandos San Blas Nature Resort & Golf, responded to this reviewResponded August 5, 2014

Dear guest,
In the name of the Sandos San Blas Nature Resort & Golf let me thank you for taking your time to write a review about your experience here with us.
We are sincerely very grateful to read all your positive and very personal remarks with respect to your stay in our hotel. It is our pleasure to read that the hotel facilities together with the quality and variety of the food and the service of our staff made your stay so enjoyable that you feel like returning. At the same time we would like to thank you for mentioning our exceptional nature reserve tour. Hereby we would like to invite all our future guests to take this unique opportunity to visit a spectacular moonscape of the Environmental Reserve with our guided tour full of surprises while staying with us.
It will be our pleasure to see you here at the Sandos San Blas Nature Resort & Golf again soon.
Best regards,
Mariola Oramas
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2014

This was our second trip to this resort and we returned because of the quality of the accommodation, location and general ambience. This time around however, we had an issue with the air conditioning in our suite and reported it twice before we were offered a room move. There was no apology from the reception staff and I was really surprised that despite us having to re pack our bags and move, absolutely no effort was made to either apologise or perhaps leave a nice bottle of something in our room.
We then requested a late check out given that we had encountered so much disruption. We were told in no uncertain terms that the manager had decided there would be no late check outs and that we would have to take a half hour slot in another room. Again, the reception staff were rude and quite aggressive about this.
When we went to book our slot- today actually as we are still here- we were able to book a whole hour slot. I am sure that they could have helped us more if they had really wanted to.
These two issues have affected what otherwise has been a good break. I will probably not return to this resort now purely because of the attitude by the staff there. I would also agree with another reviewer that the restraint staff are over worked during busy times and we had to wait a long time for staff to refill our drinks. I too noticed managers just stood watching, how much better would it be if they joined in and showed their staff that they are capable of helping out as well.

  • Stayed: July 2014, traveled with friends
    • Value
    • Rooms
    • Service
2  Thank HampshireCouple10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Guest Relations Manager at Sandos San Blas Nature Resort & Golf, responded to this reviewResponded August 5, 2014

Dear guest,
In the name of Sandos Blas Nature Resort & Golf we would like to thank you for taking your time and writing a review about your experience here with us.
We want you to know we feel very sorry reading that our hotel did not make up your expectations, nevertheless we want you to know that we have read carefully all your suggestions and we will keep on working to improve, as much as we can, looking after our guest´s satisfaction.
About the friendliness of our staff, we feel very sad reading that you have had a bad experience, so we will keep on working hard on this aspect to maintain our usual extremely positive feedback.
Once again thank you very much for your positive expressions and helpful suggestions.
Best regards,
Mariola Oramas
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandos San Blas Nature Resort & Golf

Address: Calle Grenamora s/n | Urb. San Blas Golf del Sur, 38639, San Miguel de Abona, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > San Miguel de Abona
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in San Miguel de Abona
#1 Romantic Hotel in San Miguel de Abona
Price Range: $208 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandos San Blas Nature Resort & Golf 5*
Number of rooms: 331
Official Description (provided by the hotel):
Sandos San Blas Nature Resort & Golf All Inclusive is located in the San Blas Enviromental Reserve, beside two golf courses and seafront. The bedrooms are spacious with a terrace and have bathroom with bath tub, shower and hairdryer. Every guest room is soundproof, and offers satellite TV, stereo, Internet connection, minibar (extra charge), air conditioned, safe, phone and free WiFi. The complex has eight pools, a gym and a terrace with loungers and umbrellas, as well as two poolside bars. It also has aqua-aerobics, spa and sauna. The reception is 24 hour, and offers safe and currency exchange. The hotel also has a cafe-bar, a newspaper stand, a hair salon, a night club, a theater, a TV room, a restaurant, a conference room, free WiFi connection room, room service, laundry service (extra charge), a playground and free parking. Separate activities are organized for kids and adults alike. The hotel offers tennis (extra charge), ping-pong, beach volley, golf (extra charge), biking and aerobics classes. You can also row on the property's lake. ... more   less 
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Also Known As:
Sandos San Blas Hotel Reserva Ambiental And Golf
Sandos San Blas Nature Resort & Golf Tenerife, Spain

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