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“Lack of atmosphere”

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Sandos San Blas Nature Resort & Golf
Certificate of Excellence
Dundee, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Lack of atmosphere”
3 of 5 bubbles Reviewed January 15, 2014

Hi stayed at this hotel for a week as a spring break but was disappointed as there was no ambience at all in the hotel.Cant fault the room as it was excellent and well maintained.the food was plentiful but geared towards the British palate I would have preferred more Spanish dishes,if you asked for wine u got a glass I have never been in a hotel where they don't leave the bottle!! Staff in bars were always polite and friendly but a bit of background music would have been nice just to give the place some atmosphere. Definitely not a 5 star wouldn't hurry back.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnakaphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Deputy Hotel Manager at Sandos San Blas Nature Resort & Golf, responded to this review, January 24, 2014
Dear guest,
In the name of Sandos Blas Nature Resort & Golf we would like to thank you for taking your time and writing a review about your experience here with us.
We would like to thank you for all your positive comments and suggestions, they all are really helpful to keep on improving, and of course we would like to encourage you to visit our website and book your next holiday at the best price.
Yours sincerely,

Víctor Gil
Deputy Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,547 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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London
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 15, 2014

my husband and i are just back from a long weekend at the beautiful Sandos San Blas Nature Resort. this is such a beautiful place to stay, we were so relaxed after our weekend there, we felt like we'd been there for a whole week!
when we arrived, it was 1.30pm on a Friday afternoon but our room wasn't ready. so we went for lunch and wandered back to reception at 2.45 but the room still wasn't ready. by 3.15 they just gave us another room and upgraded us to a junior suite! the rooms are just beautiful, plenty of space, loads of wardrobe space, nice bright spacious bathrooms too. our balcony had a huge double sun-lounger which was perfect to lay out in that lovely afternoon sunshine.
there is a really wonderful nature walk right next to the hotel. you can either go on your own or join the hotel's guided walk. perfect way to build up an appetite for dinner.
the selection of food at the breakfast, lunch and dinner is just amazing. and all so fresh and delicious.
the staff are so friendly and helpful, nothing is any trouble for them.
there are plenty of sunloungers and thankfully they have signs up everywhere saying you're not allowed to reserve sunloungers.
although the hotel is quite big, you never really feel like you're surrounded by that many people so it has a really cosy boutiquey feel.
there are plenty of adults only areas too which was great for us.
we will certainly be going back for more!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank TheDishLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Deputy Hotel Manager at Sandos San Blas Nature Resort & Golf, responded to this review, February 1, 2014
Dear guest,
First of all, in the name of Sandos Blas Nature Resort & Golf let me thank you for taking your time and writing a review about your experience here with us.
It is our pleasure to read your positive comments, especially about the hotel rooms and facilities, quality and choice of the food as well as our staff that always tries its best to meet all your requirements and make your stay enjoyable.
At the same time we would like to thank you for mentioning our exceptional nature reserve tour. Hereby we would like to invite all our future guests to take this unique opportunity to visit a spectacular moonscape of the Environmental Reserve with our guided tour full of surprises while staying with us.
We are looking forward to seeing you here at the Sandos San Blas Nature Resort & Golf again soon!
Yours sincerely,

Víctor Gil
Deputy Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed January 15, 2014

We booked for a week, came back last Friday and have to to say we had a fabulous time.
Clean, value for money, food was good with ample choice even for a picky eater like me, entertainment was a variety and the Beatles tribute band I would have paid £10 to see no problem.
Staff were all excellent, we would certainly return and thoroughly recommend the resort.
As for the planes yes if you want perfect seclusion not ideal but I certainly now know my Airbus from my Boeing and boy do Ryanair, Monarch and Thomas Cook ship some people into Tenerife!
Seriously though, the hotel is close to the flight path but it did not spoil our vacation one bit!

Room Tip: Rooms facing the small boating lake are good as you get sun on then in the late pm
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MCBoyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Deputy Hotel Manager at Sandos San Blas Nature Resort & Golf, responded to this review, February 1, 2014
Dear guest,
In the name of Sandos San Blas Nature Resort & Golf we would like to thank you for taking your time to write a review about your experience here with us.
We are really grateful for all your positive expressions, especially regarding the value for money, cleanliness, the quality and choice of the food, entertainment, and above all our hard working staff which is always ready to do their best to make your holidays unforgettable.
We are very pleased to get to know you spent such an enjoyable time here with us and that you will certainly return to San Blas. We would like to take this opportunity to invite you to our website and book your next holiday at the best price.
We are looking forward to seeing you here at the Sandos San Blas Nature Resort & Golf again soon.
Yours sincerely,

Víctor Gil
Deputy Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Ireland
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed January 15, 2014

We stayed here for a week (Jan 7 to 14, 2014) and overall were left slightly underwhelmed.
The building is pretty new, fresh and has some interesting design features, including the inner courtyard at the front door and the terraced pools which run the length of the resort.
Our check-in was relatively quick given the large number of fellow travellers who arrived at the same time as us.
The lay-out of the resort was a little confusing at first, but once we found our room we were happy with what we found. The room was a good size, large bed (well beds), and a good sized balcony (unfortunately our room was in a corner and our outside seating area never received any sun shine). The best thing in the room was undoubtedly the shower, which was fantastic.
Unfortunately the choice of flooring in the connecting corridors is poor as it causes any noise to be amplified and echoed, waking us up when people passed at night and early in the morning.
The pools look fantastic and are great for a dip, but the tiles surrounding them can be very, very slippy, bordering on dangerous. One of our fellow guests ended up with a leg injury following a fall.
The buffet restaurant was also good with a decent array of food daily, although breakfast was relatively limited and became a little boring after a couple of days. Lunch and dinner were a little too similar for our liking, although I have no complaints about the quality of fare on offer, but they also became a little uninteresting after a few days.
La Proa - the a la carte restaurant - was very disappointing, however. The food lacked flavour and was mostly cold upon arrival. It was like getting small portions of the buffet food but better presented. For example, one course I had was the swordfish, which was overcooked, dry and pretty tasteless.
The all inclusive drinks selection was a little disappointing, as was the service from one member of staff in particular in the lobby bar. The rest of the staff throughout the hotel were very amenable though and helpful.
There is a good selection of daily activities on offer, the free shuttle bus into Las Americas was useful, although a more flexible schedule would be good, and overall it's a good resort, just not quite five star standard. It would be an ideal choice for a golfing weekend or for a few days of relaxing in the sun, but a week or longer, given its location and the repetitive buffet menu, was a little too long for us.

Room Tip: It would probably be worthwhile paying extra for a sea view so your balcony would get the sun
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tyroneslittlesthobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Deputy Hotel Manager at Sandos San Blas Nature Resort & Golf, responded to this review, January 24, 2014
Dear guest,
First of all, in the name of Sandos San Blas Nature Resort & Golf, we would like to give you many thanks for taking your time and writing a review about your experience here with us.
We are very appreciative of all your positive comments about your holiday in our hotel, with particular regard to the rooms, the swimming pools, the activities, free shuttle bus to Playa de las Américas, etc.
Concerning the variety of food we have 11 different menus which change day by day so you will not have the same menu after being here 12 days and about the all inclusive drinks selection we have available international brands like Johnnie Walker red label, Deward´s White label, Malibu, Bacardi, J&B, Gordon´s, Jaggermeister, etc., so we hope that other future guest do not get disappointed with those world known brands and many more.
Please be sure that we will take very good care of every suggestion you made, and we will keep on working hard to try to improve our services day by day.
Yours sincerely,

Víctor Gil
Deputy Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed January 12, 2014

Very quick and efficient check in. Room 316 perfect.
All inclusive meant everything was available without hesitation.
The food was of good variety and quality.
Evening entertainment was of a high quality and standard.
Nothing was too much trouble.
All staff were helpful and well informed.

Room Tip: 316/7 Very quiet with a fantastic sunset.
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Ilovetotravel21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Deputy Hotel Manager at Sandos San Blas Nature Resort & Golf, responded to this review, January 24, 2014
Dear guest,

In the name of Sandos San Blas Nature Resort & Golf we would like to give you our thanks for taking your time and writing a review about your experience here with us.
We do sincerely appreciate all your warm and positive comments about your stay in our hotel.
It will be our real pleasure to welcome you among us again. Hereby let me take this occasion to encourage you to visit our website and book your next stay at the best price.
All our staff is looking forward to seeing you here at the Sandos San Blas Nature Resort & Golf soon.
Yours sincerely,

Víctor Gil
Deputy Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
staffs, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 10, 2014

First thing to say is this is not a 5* hotel, Cannot fault the actual hotel, rooms and everywhere is beautiful and clean, staff were amazing, there were 2 heated pools which is what swayed us to go here as we have a 9 month old son but they were far too cold for him, which was a shame, he just cried when he got in, the food was only average and was the same for dinner and tea every day so after a week we were sick of it, our older son caught food poisoning and spent 24 hours being sick, so did 4 other people we had met, also we had an all inclusive but the drinks like Smirnoff and anything decent you have to pay extra for also after 11pm you have to pay. There is a restaurant that you can use once for your stay but again you have a menu that you don't have a lot of choice but can pay extra for lobster & crab and the wine if you wanted, we read about the planes going over but they don't bother you at all

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lea P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Deputy Hotel Manager at Sandos San Blas Nature Resort & Golf, responded to this review, January 12, 2014
Dear guest,
In the name of Sandos Blas Nature Resort & Golf we would like to thank you for taking your time and writing a review about your experience here with us.
We would like to thank you for your positive comments and suggestions that make us feel obliged to keep on working hard to improve our guest´s satisfaction.
Concerning the variety of food we have 11 different menus which change day by day so you will not have the same menu after being here 12 days and about the drinks, there is only needed to pay extra for black labels like Carduh 12 or Chivas 12 and others like Johnnie Walker red label, Deward´s White label, Malibu, Bacardi, J&B, Gordon´s, etc., are included and we believe those are decent brands which need no any extra payment.
Please be sure that we will take very good care of every suggestion you made, and we will keep on working hard to try to improve day by day but keeping the same value for money that we have actually.
Yours sincerely,

Víctor Gil
Deputy Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pontefract
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed January 9, 2014

what more can you ask for fab food , great service ..second year running i love this place !
The sun was shining on us all the time lucky us , great rooms , cleaned to a high standard..Pools great 2 heated an additional adults onlt section great for those without kids .Plenty to do for kids pony rides , bouncy castles, seg way tours , Kayaking..good access all round the large complex , plenty of spare sun beds .i feel the hotel dont just stick with what they have and are striving to improve all the time...New large sunbeds this year , very nice all the shows were professional this year , great stuff.. I wish i could afford to go every xmas but this kind of high standard hotel does come at a price..unfortunately...xx

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank westyorkshire-gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccionsanblas, Deputy Hotel Manager at Sandos San Blas Nature Resort & Golf, responded to this review, January 24, 2014
Dear guest,
Thank you very much for taking the time to write about your experience here with us at Sandos San Blas Nature Resort & Golf.
We get a lot of pleasure out of reading all your personal and positive comments about your Christmas stay at San Blas, and at the same time it obliged us to keep on working hard to maintain our guest´s satisfaction.
It would be our real pleasure to welcome you among us again. Hereby let me take this occasion to encourage you to visit our website and book your next stay at the best price.
All our staff is looking forward to seeing you here at the Sandos San Blas Nature Resort & Golf soon.
Yours sincerely,

Víctor Gil
Deputy Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandos San Blas Nature Resort & Golf

Property: Sandos San Blas Nature Resort & Golf
Address: Calle Grenamora s/n | Urb. San Blas Golf del Sur, 38639, San Miguel de Abona, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > San Miguel de Abona
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in San Miguel de Abona
#1 Romantic Hotel in San Miguel de Abona
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sandos San Blas Nature Resort & Golf 5*
Number of rooms: 331
Official Description (provided by the hotel):
Sandos San Blas Nature Resort & Golf All Inclusive is located in the San Blas Enviromental Reserve, beside two golf courses and seafront. The bedrooms are spacious with a terrace and have bathroom with bath tub, shower and hairdryer. Every guest room is soundproof, and offers satellite TV, stereo, Internet connection, minibar (extra charge), air conditioned, safe, phone and free WiFi. The complex has eight pools, a gym and a terrace with loungers and umbrellas, as well as two poolside bars. It also has aqua-aerobics, spa and sauna. The reception is 24 hour, and offers safe and currency exchange. The hotel also has a cafe-bar, a newspaper stand, a hair salon, a night club, a theater, a TV room, a restaurant, a conference room, free WiFi connection room, room service, laundry service (extra charge), a playground and free parking. Separate activities are organized for kids and adults alike. The hotel offers tennis (extra charge), ping-pong, beach volley, golf (extra charge), biking and aerobics classes. You can also row on the property's lake. ... more   less 
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Also Known As:
Sandos San Blas Hotel Reserva Ambiental And Golf
Sandos San Blas Nature Resort & Golf Tenerife, Spain

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