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“Enough to make me come back”
Review of Marina Suites

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Marina Suites
Ranked #2 of 67 Hotels in Puerto Rico
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 15, 2014

Amazing hotel with polite but not 'in your face' staff. Loved the room and pool area. Considering coming back again this year just to stay in this hotel again! If not this year will definitely be back in the near future, wish I'd stayed for 2 weeks instead of 1! I would say the suite 09 is worth investing in and fro, the looks of things is better than the deluxe.

Stayed: August 2013, traveled as a couple
Thank Ruth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this reviewResponded January 18, 2014

Dear Ruth,

thank you very much for sharing your experience about your recent stay with us on Tripadvisor. We are glad to hear you thoroughly enjoyed your stay at Marina Suites and that you are planning to come back!

Please do not hesitate to contact me if I can be of any assistance!

Best regards,

Dara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,705 - 1,711 of 3,323 reviews

Reviewed January 14, 2014

My wife first when in the year it was opened and every year since we have been back only missing one year in order to visit Jamaica. Self catering is great as the kitchen in the room is very well appointed, half board is very good value having breakfast overlooking the sea near the pool so you can take your things down then breakfast ( naughty I know but this will never be resolved anywhere). In high season it is busy but still you are able to relax as its not too noisy. Staff are very welcoming and helpful. Cannot sell this hotel enough and it will be a sad year if I do not visit here.

Room Tip: Try and get above 5th floor.01 to 07 pool view / harbour entrance. 10s upwards Marina view and inner...
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  • Stayed: September 2013, traveled as a couple
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1  Thank Tim w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this reviewResponded January 15, 2014

Dear Tim,

THANK YOU for being such a loyal guest and for posting a review about your stay on Tripadvisor!

It is a pleasure to have guests like you who are coming every year and enjoyed every aspect of their stay at Marina Suites.

We are looking forward to your next visit!

Warm regards,

Dara

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Reviewed January 13, 2014

It is really good and worth staying and paying.
great view , better to take suites - they are two-sided.
a little noisy from the air-conditioning unit, but if you close windows nothing disturbs.
good breakfast, great pool, kids friendly. excellent beach nearby, cheap parking, lots of good restaurants at hand. the hotel is new, the furniture in perfect condition.

Room Tip: the more you pay the more you get. I certainly recommend luxury suites.
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  • Stayed: January 2014, traveled with family
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Thank Andyglad68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this reviewResponded January 14, 2014

Dear Andy,

we are glad that you enjoyed your stay at Marina Suites and thank you for all your positive comments regarding the room, the facilities, the food and more.

We hope to see you back soon!

Best regards,

Dara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014

We stayed here from 28th December-11th January. These suites are beautiful and i cannot not fault them in any way. From the time we arrived until we left we felt like we were very special guests as this is the way which you are treated.

The day after our arrival was my husbands 50th birthday and after a day out we returned to find a card, chocs and wine was in our suite from the hotel, what a lovely gesture.

The suites are huge, we were on the marina side and the views were breathtaking, every evening we seen a spectacular sunset.

  • Stayed: December 2013, traveled as a couple
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3  Thank elainemaclean4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this reviewResponded January 14, 2014

Dear Elaine,

thank you so much for sharing those positive comments about your recent stay with us on Tripadvisor. We are glad you felt like you were special, because that is exactly what we want, every guest to feel special, because they are for us!!

We are looking forward to your next stay at Marina Suites!

Best regards,

Dara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014

just got back from a brilliant stay at the marina suites. This is our 3rd stay in puerto rico and the best hotel by far! we are a party of 12 and we all loved it - ideal location, weather perfect! fantastic pool, great facilities, rooms are lovely and big and was a nice touch to have a bottle of water waiting for us in the kitchenette! staff are friendly and very helpful. We never had to get up and beat the rush for a sunbed, which was great. All in all a fantastic holiday and cant wait to return year after year. A big big thanks marina suites and see you next year :),

Room Tip: we stayed in room 504 fantastic view of pool/sea
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  • Stayed: January 2014, traveled with family
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1  Thank janet g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this reviewResponded January 13, 2014

Dear Janet,

we are the ones who say thank YOU for choosing us year after year for your holidays in Gran Canaria. It is a pleasure to read you and your family thoroughly enjoyed, once again, every aspect of your stay at Marina Suites!

We are looking forward to welcoming you back soon!

Best regards,

Dara

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Reviewed January 11, 2014

stayed dec9th-16th party of 11.what a great hotel,definately best in puerto rico.stayed in many different hotels in the resort and this is the best by a mile.the pool is amazing,with views to die for.jacuzzis are brilliant,the place is immaculate both in the hotel areas,rooms and round the pool.we were 'upgraded' on arrival due to overbooking to a luxury suite,wine chocolates etc in the room.massive apartment,2 showers,2 flatscreens the list goes on.the staff are very nice nothing too much trouble and the free wi-fi a great bonus.the 'all you can eat brekky'is brilliant for 9 euros.cant comment on the entertainment as we went out everynight to visit family who live in puerto rico.all in all a great week away and would not stay anywhere else next time we visit.

Room Tip: ask for hi floor room best views of pool/marina
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  • Stayed: December 2013, traveled with family
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Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this reviewResponded January 13, 2014

Dear Craig,

THANK YOU for posting such a great review about your stay at Marina Suites on Tripadvisor. We are glad that you enjoyed the upgrade to a suite and had a great time with us and are planning to come back!

Please do not hesitate to contact me if I can be of any assistance for your next stay with us!

Best regards,

Dara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

Just returned from a week's stay in Marina Suites - in keeping with some other reviews, it was a good stay. We were two families with young children (all under 6 years old)

Highlights
- Pool - great design
- Kids Club - well facilitated, the kids loved it and (in keeping with others) wanted to go every day and said they would miss Aleksandra.
- General upkeep - everything is tidy and clean. Decor works well.

Lowlights
- Pool - beautiful design but crowded. If it was possible to remove half the people it would be prefect
- Lunch - Menu was ok, quality not bad but could be better.
- Breakfast staff - didn't feel very service minded. They objected to charging breakfast to my room, were very strict on taking two pieces of fruit away for consumption later. both small things - but it is the small things that make the difference.

Would I return - maybe, but would probably look for other places to go. However, Marina Suites did live up to it's commitments. I got more or less what I expected.

Room Tip: Go for high rooms and low numbers for the best views. eg. 701-720, 801-820 etc.
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  • Stayed: January 2014, traveled with family
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1  Thank Mark_Grice71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this reviewResponded January 13, 2014

Dear Mark,

we would like to thank you for taking the time to write a review about your recent stay with us on the site. We are happy to read we met your expectations, however our aim is not only to meet guest's expectations but to exceed them. We hope to have the opportunity to welcome you back and have another chance to convince you about the service we offer.

Best regards,

Dara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marina Suites

Address: Calle Juan Diaz Rodriguez 10, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Puerto Rico
#2 Luxury Hotel in Puerto Rico
#3 Green Hotel in Puerto Rico
#4 Romantic Hotel in Puerto Rico
Price Range: $124 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marina Suites 4*
Number of rooms: 214
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Also Known As:
Marina Hotel Puerto Rico
Marina Suites Puerto Rico, Gran Canaria
Marina Suites Gran Canaria
Marina Puerto Rico

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