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“Great Location”
Review of Marina Suites

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Marina Suites
Ranked #2 of 68 Hotels in Puerto Rico
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 5, 2013

The Marina suites is situated right next to the marina, all the rooms have a sea/pool or marina/sea view the pool views get most of the sun but we choose the marina views as looking out from your balcony at night across at Puerto Rico all lit up was stunning plus you can watch all the goings on in the marina.
The rooms are vary spacious with large balconys, the bedroom has 2 single beds pushed together to make a double with the other beds in the large lounge which has a good kitchen area.
We did,nt bother with breakfast but you can eat in the hotel on any night you fancy for 15 euros pp.
its a buffet and is fantastic value for money.if you are going out for a meal just pop in and have a look then decide if you eat in or go out to a restaurant .
The staff are fantastic nothing is to much trouble, room service is only 5 days a week so just ask at reception if you need anything and it will be put in your room.
The hotel is spotless with marble floors and walls in your rooms but i did notice a fair bit of the grout between the tiles was black which needs attention small point but i know the hotel likes to keep high standards. I would always stay at the Marina Suites when in Puerto Rico.
p.s please remind Jorge in reception to have tips put on the pool cues in the bar area

  • Stayed: February 2013, traveled with family
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1  Thank Howard_Bromwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded February 7, 2013

Dear Marina Suites Guest,

Thank you for your sharing your experience at the Marina Suites and I am delighted that you had an pleasant stay with us. I am very pleased that you recognised the high level of service. We have a very passionate dedicated team who work consistently hard to make sure each and every guest has a memorable stay with us. It is nice to read that you did.
I do hope we will have the pleasure of welcoming you back to Marina Suites Hotel on a future visit.

Warm regards,

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1,957 - 1,963 of 3,217 reviews

Reviewed February 5, 2013

Lovely hotel, not too big and away from the crowds. Great views over the port and out to sea. Rooms are very spacious with all mod cons one would expect. The affinity pool is great though sun loungers are at a premium.... Breakfast by the pool is good with plenty of choice. Hotel is not cheap and as such wifi should be free in all rooms. Worth a visit.

Stayed: July 2012, traveled as a couple
1  Thank GarethK123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded February 7, 2013

Dear Marina Suites Guest,

Thank you for your feedback on the Marina Suites Hotel and I am delighted that you had an enjoyable stay with us. I am very pleased to hear that you liked our pool and breakfast also
I do hope we will have the pleasure of welcoming you back to Marina Suites Hotel on a future visit.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2013

We stayed at the Marina Suites for two weeks. The hotel is good, the rooms and balconies are large and the view is stunning especially from the 9th floor where we had our room. There is so much to see that we sometimes just sat and watched the comings and goings below. A disadvantage of this side of the hotel is the fact that the sun only reaches the balcony at 3.30 p.m.at least in January. We didn't have breakfast in the hotel and had hoped to have our cup of morning tea on our balcony in the sun. If you want this you should ask for a room on the other side. Here you'll have the sun all day, but also the noise of the breakfast, the pool and the entertainment at night. Ask for a room on the higher floor if this would bother you.The pool beds were too close together for our taste, but we found the beds near the jacuzzis excellent because of the privacy they provided. A thing that really annoyed us was the fact that the people coming home late made so much noise that they woke us up several times during the night (3 or 4 a.m.). They didn't do this on purpose but it was due to the construction of the hotel. My husband mentioned this to the staff and suggested to hang signs in the elevators asking the quests to be quiet after 11 p.m. It might help, who knows? As you can see this hotel offers many opportunities for your taste. Just make sure which you prefer and ask for them. The staff is very helpful and friendly and aim to please.

  • Stayed: January 2013, traveled as a couple
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Thank Christien G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded February 4, 2013

Dear Guest,
Thank you for sharing your experience on tripadvisor.
I am delighted you enjoyed your stay and will certainly pass on your praise to our team. Our balcony facing the marina provide the perfect sun trap in Summer months, in winter our balcony facing pool have more sun in the morning.
We will also take into consideration your recommendation of signs in the elevators.
We look forward to your next stay with us.
Best regards,

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Reviewed January 29, 2013

went early January 2013 for our 2nd visit. Yet again another wonderful holiday. Hotel was full but never had a problem getting a sunbed and even managed one day to get two beds right in the corner, fantastic view overlooking the gorgeous infinity pool onto the sea. Lovely weather too in the 70's which was ideal with a lovely breeze coming off the sea. We had a lower floor room this time which we weren't keen on as you have no view but having said that we were spoilt on our 1st visit with a great view over the marina so we didnt mind that much. We did ask to be moved and on the 3rd day we were offered a room on the the 7th floor but decided to stay put as we had unpacked etc and couldnt be bothered moving but hats off to the lovely hotel staff for trying to get us another room. We had yet another trip to Mogan which is gorgeous and well worth a visit, market day on Friday. Also visited Amadores beach which we thought was lovely, we decided against walking and jumped a taxi which was less than 5 euros, the beach is lovely, nicer than the one in Puerto Rico and well worth a visit and has so many bars/restaurants alongside it you are spoilt for choice. We are already planning another visit to Marina Suites!

Room Tip: having stayed on the 4th floor we found this perfect, we did go up to the 7th but a bit high but gre...
  • Stayed: January 2013, traveled as a couple
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2  Thank BibleP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded February 3, 2013

Dear Guest,
Thank you for taking the time to share your feedback of Marina Suites at Puerto Rico. I am so glad that you enjoyed your second recent stay in one of our suites. I am also very pleased to read your appraisal of our team, services and facilities and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs.
We do look forward to welcoming you back in the very near future.
Kindest regards,

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Reviewed January 29, 2013

We stayed in this hotel for the 3rd time in 2 years, and again... an amazing and wonderful stay we had.
It is so nice to see that almost every staff member is still the same, they even recognize you.
Since we knew the rooms, we just took exactly the same as before, a select suite, which is spacious and very clean. The nice white marble floors and bathroom give such a clean feeling. Last time, there were no flatscreens available yet, but this time they were. They even had a USB port, easy when you have your own HD with some stuff to watch. The TVs had a normal cable overview, a sattelite overview and a radio station function.
Since you have your own (small) kitchen in the apartment, you might have some dishes from time to time. Last time, there was no sponge or soap available. This year, there was even a small package with a sponge, soap... available when you enter your apartment for the first time.
As you can see, these small changes are telling us that the hotel is getting better and better every year!

Regarding the food, this was exactly the same as our previous stays. GREAT!
The variety is good, there is every evening another themed corner, from Italian to oriental. We were with our 2.5 year old son this time and he also enjoyed the meals, breakfast and dinner.

The view is lovely, you can choose between sea view or port view, but since this is not such a big port, this is really great and off course you have sea view here as well.

You can have also lunch in the hotel, but right opposite of the hotel entrance there is a superb bar where you can have cheap tapas on a cozy terrace.

We will definitely go back here!

  • Stayed: January 2013, traveled with family
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3  Thank WiElLu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded February 3, 2013

Deaer guest,

I would like to thank you for taking the time to write your review.

I was delighted to hear you thoroughly enjoyed your third visit here in the Marina Suites Hotel. Thank you for your very positive feedback about our hotel, the staff, the services, and more. I will ensure to pass all of your great compliments back to our team here.

I do hope we will have the pleasure of welcoming you back soon.

Kindest regards

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Reviewed January 29, 2013

My wife and I have just returned from a week stay at the Marina suites and the hotel was very good. The rooms all come with pool/harbour views, personally I think the harbour offers a better view although the pool view did get more sun. In the room sadly its a case of two singles joined together as apposed to a king bed but hey. My only other small criticism is the lighting in the bedroom is pretty poor, it is really dark and only has lamps to light up the room. We did find our sheets only got changed once during our stay, I thought these could have been changed more frequently. The living area is fairly spacious, and the balcony is slightly bigger than your average one. The hotel is spotlessly clean and all the staff are really friendly. We dined out for breakfast and dinner so cant say much about the food. The bar prices are relatively in reason, although 5.65 for a Jack Daniels was a little steep. The pool area is very quaint and has great views of the sea. It really is a good hotel and I would recommend people to stay here if visiting Puerto Rico, it did look the best hotel from what we seen. Tip - Go see Luis Garcia at the bar and have him whip you up a cocktail - he can also recommend some nice places to eat.

  • Stayed: January 2013, traveled with family
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Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded February 3, 2013

Dear Guest,
Thank you very much for your wonderful review on Tripadvisor.
It is a great pleasure to hear that you had a nice stay with us.
I also wish to comment on your statements that we change the linen 5 times a week but we just ask our guest, for environmental reasons, to leave the change card in the bathroom.
We would be delighted to welcome you back on a further occasion
With my best regards

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Reviewed January 25, 2013

This hotel is very clean and spacious, close to the centre were there are local shops a mini supermarket. You can get a taxi from hotel should cost you more then 3 euros or its just a 5 min stroll. The hotel grounds are very pretty sun beds go quick so get out early. All in all this hotel is recommended. Clean ,accessible and cheap.

Room Tip: The reception ask you for your passport and keep it with them for the duration of your stay. Also su...
  • Stayed: June 2012, traveled with friends
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2  Thank Blunt_Truth_Reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded February 3, 2013

Dear Marina Suites Guest,

Thank you for taking the time to provide a review on your stay at Marina Suites Hotel.

I am delighted that you find us a great balance of character, location and service. It is always great to receive such positive feedback from our guests.

I look forward to welcoming you in the future.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marina Suites

Address: Calle Juan Diaz Rodriguez 10, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Puerto Rico
#2 Luxury Hotel in Puerto Rico
#3 Green Hotel in Puerto Rico
#4 Romantic Hotel in Puerto Rico
Price Range: $148 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marina Suites 4*
Number of rooms: 214
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Also Known As:
Marina Hotel Puerto Rico
Marina Suites Puerto Rico, Gran Canaria
Marina Suites Gran Canaria
Marina Puerto Rico

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