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“Close to everything”
Review of Marina Suites

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Marina Suites
Ranked #1 of 68 Hotels in Puerto Rico
Certificate of Excellence
GreenLeadersSilver level
london
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Close to everything”
Reviewed January 25, 2013

This hotel is very clean and spacious, close to the centre were there are local shops a mini supermarket. You can get a taxi from hotel should cost you more then 3 euros or its just a 5 min stroll. The hotel grounds are very pretty sun beds go quick so get out early. All in all this hotel is recommended. Clean ,accessible and cheap.

Room Tip: The reception ask you for your passport and keep it with them for the duration of your stay. Also su...
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Blunt_Truth_Reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this review, February 3, 2013
Dear Marina Suites Guest,

Thank you for taking the time to provide a review on your stay at Marina Suites Hotel.

I am delighted that you find us a great balance of character, location and service. It is always great to receive such positive feedback from our guests.

I look forward to welcoming you in the future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Cork City
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 23, 2013

I have been going to Puerto Rico now for at least 7 years with my friends and this time we were due to stay in the Marina Bayview Apartments but they were booked up so we were transferred to their sister hotel, The Marina Suites. What a stroke of luck for us!!! Wow and Wow. The place was immaculate, the rooms were big, the staff were more than friendly and the food was excellent and good value too. One night we asked if by any chance we could have a special desert as it was my friend's birthday on Wednesday and this was Monday night so we wanted to give them some time. The waitress Aurora said she would look after it for us and she did exactly that!! She was extremely busy on the same night but she went to the trouble of making sure we got our desert. Thank you so much Aurora it made our holiday. I will definitely be coming back!!

Room Tip: We were in room 109 just over the reception and little noisy at night but it was ok. There are I thi...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank CorkCitySunlight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this review, January 23, 2013
Dear Marina Suites & Marina Bayview Guest,
Thank you very much for your wonderful review on Tripadvisor.
It is a great pleasure to hear that you had a nice stay with us.
Furthermore, we highly appreciate your words of praise regarding our staff & Aurora and will be more than happy to pass your nice words over to them.
We would be delighted to welcome you back on a further occasion or at Marina Bayview so you can see the renovation :-)
with best regards
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Manchester, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

My wife and I stayed at these apartments between the 24/12/12 to 07/01/13. Overall the place is fine, but not not as good as I expected for the price. The furnishings are pretty basic and not that comfortable but the main problem is noise. This is due to how the building was designed, any noise in the reception area or landings seems to be amplified throughout the building. The most disapointing feature was the pool area which is far too small for the number of people wanting to use it. There was 6 rows of sun beds positioned head to foot alongside the pool with only about 12 inches of room between each one which was too claustrophobic for both of us. We went to the pier to sun bathe every day. If you want a sea view request a room on a higher floor, the marina view is fine as long as you do not look to the left as this overlooks the Suzuki repair shop which maintains the boats in the marina.
Porto Rico as a resort can be divided into 3 areas, the centre which is pretty dated and reminded me of a posh Blackpool, the promenade which has a good number of decent bars and very nice restaurants and the Europa Centre which we did not visit.
If we went back to Gran Canaria we would look at staying at Porto Mogan which we visited and seemed a nice place.
Marina Suites charge 4 euros per day for a safe which is expensive especially if you have spent approximately £3000 with Thomsons to stay there for 2 weks!!!

Room Tip: Pick a room a room on a higher floor if you want a sea view.
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  • Stayed December 2012, traveled as a couple
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Helpful?
2 Thank scalatchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this review, January 23, 2013
Dear Marina Suites Guest
Thank you for feedback published on Tripadvisor.
We are very sorry to read that your stay with us did not meet your expectations.
We would be more than happy to have another possibility to convince you of our 4 star services
With best regards from Puerto Rico
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Wolverhampton, United Kingdom
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 22, 2013

We had a week here 7th-14th January 2013, our first time to Gran Canaria. The hotel was very good, our room 623 had a sea and marina view, very nice, the room was 1st class couldnt fault it at all. The food was good but husband wanted plain potatoes and never got them (very piccy i know but didnt like the chips as they were warm not hot most times) also bacon too well done, myself i was happy as i like to try other things when on holiday and they didnt fail me, very good. The pool was amazing, the best we have seen, just idyllic, and always plenty of sunbeds. One downside was i didnt think you shouldn't have to pay for a safe in a 4* hotel so was dissapointed.
The weather was lovely 20-25 degrees and Puerto Rico was good but would of liked a few more bars, having said that i would definately return.

Room Tip: We stayed in room 623 and overlooked the sea and marina and couldnt fault it lovely view.
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  • Stayed January 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Marie739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this review, January 23, 2013
Dear Marina Suites Guest,
Thank you so much for taking the time to post your nice comments about your stay with us. I am pleased to know that you have enjoyed every aspect of your stay and look forward to welcoming you back at Marina Suites****.
Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 21, 2013

I have traveled quite a lot, staying at 4 and 5 star hotels.The Marina Suites has to be the best hotel by far for style, comfort, facilities, cleanliness, location, and food. The staff are all so GENUINELY friendly. Sitting on the balcony over the marina watching boats go in and out is magical! The views are spectacular, looking out to sea and over the beach. The rooms are enormous with everything you need including a kitchen with fridge cooker and microwave! Having breakfast with its wide variety of food in the beautiful conservatory with again the spectacular views is a great start to the day. The walk into Puerto Rico takes 10mins at a leisurely pace and its suitable for young and old. I am glad we found this oasis and can finally stop looking for that perfect place that has it all. Can't wait to go back in July!

Room Tip: We stayed in room 908 (high floor and corner room) and it had a view of the Marina, pool and sea. Pe...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irishmolly50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this review, January 23, 2013
Dear Guest,
Thank you very much for your review on Tripadvisor.
It is a great pleasure to hear that you and your family had a nice stay with us.
Furthermore, we highly appreciate your words of praise regarding our staff and will be more than happy to pass your nice words over to them.
We would be delighted to welcome you back on a further occasion
With my very best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level 6 Contributor
104 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed January 21, 2013

Had a week here in December before Xmas this was our first time in Gran Canaria, we were on the Island for a month, and could have spent the whole month here! Everything was perfect,location,views,service,rooms and staff. The pool was Devine ,I never got to swim again,spoilt there. We had a room overlooking Marina and could have sat all day in peacefully setting. We loved the self catering and ate our bacon butties on the balcony every morning! QAround the harbour next to the shop are lovely restaurants about the best in P.R. We went to eat regularly, the British ladies do a fab brekkie. Also went under the archway to the Irish bar good fun and football. Do not eat in Rosé Restaurants, it is dreadfully, used it our first night,thankfully returned the fish as I don.t think I would have survived the month. We will return to here, but then we had a week in Gloria Palace another 1st class hotel, who slightly have the edge on M.S. as they have free W.fii in your room and British Channels on T.V. Perhaps M.S. could oblige and then they are Simply The Best,

Room Tip: On the 6th floor brill views of harbour
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JudyxxxPunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this review, January 23, 2013
Dear Marina Suites Guest,
Thank you very much for your comments published on Tripadvisor regarding your recent stay with us.
We are glad to hear that you enjoyed your stay with us and spent wonderful holidays on Gran Canaria.
Since we are always eager to adapt our services to our guests special needs, we appreciate your comments regarding the wifi and are working on that point.
It would be a great pleasure to welcome you again
Best regards from Gran Canaria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 18, 2013

I was here in October 2012 for a week and was amazed! The hotel is very modern and clean, the room was very spacious (even for 3 people) and the pool area was the nicest I have ever seen, watching thr boats coming in and out of the marina was a treat.

Most impressive was the staff, there were so helpful and friendly, I cannot say enough good things about them.

We will definitly return!

Room Tip: Maina view with as high a floor as possible!
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Twillix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this review, January 20, 2013
Dear Guest,
Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed every aspect of your stay and look forward to welcoming you back at Marina Suites****.
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marina Suites

Property: Marina Suites
Address: Calle Juan Diaz Rodriguez 10, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Puerto Rico
#2 Family Hotel in Puerto Rico
#3 Green Hotel in Puerto Rico
#4 Romantic Hotel in Puerto Rico
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marina Suites 4*
Number of rooms: 214
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Also Known As:
Marina Hotel Puerto Rico
Marina Suites Puerto Rico, Gran Canaria
Marina Suites Gran Canaria
Marina Puerto Rico

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