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“Clean hotel, amazing pool”
Review of Marina Suites

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Marina Suites
Ranked #2 of 68 Hotels in Puerto Rico
Certificate of Excellence
GreenLeadersSilver level
Reviewed October 24, 2012

The rooms were spacious and the overall look was very clean. The service was usually friendly. The pool was wonderful. The dinner buffet was quite average. The breakfast was ok for us. The air conditioning was noisy, so we shutted it for the night and kept the balcony door little open. The safety box was expensive, 28 eur for a week. The location is good and peaceful.

Room Tip: Marina view and upper floors.
  • Stayed: October 2012, traveled with family
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Thank Rippe39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded October 25, 2012

Dear Marina Suites Guest,
Thank you very much for your comments published on Tripadvisor regarding your recent stay with us.
We are glad to hear that you enjoyed your stay with us and spent a nice holidays on Gran Canaria.
Since we are always eager to adapt our services, we appreciate your comments regarding the air conditionning and dinner.
It would be a great pleasure to welcome you again
Best regards from Gran Canaria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,018 - 2,024 of 3,217 reviews

Reviewed October 14, 2012

Just returned home from one amazing holiday in the marina suites,you can see why the marina suites is voted Trip Advisor's top hotel in the resort.from entering the hotel on our first day to leaving on our last,the staff were all very friendly and efficient.we loved the white leather loungers on the terrace and the amazing hydro pool,but best of all were the mid afternoons,when we would sit on the very spacious balcony sharing a bottle of local white wine and watch the sun set on the broad atlantic ocean,Priceless.We loved the local irish bar McCools which is a short stroll from the hotel,which had live music every night and a brill barmaid named Gillian who is very friendly and brings your drinks to the table.last but not least the Thomsons Rep Liam can not do enough for you,he made our fantastic stay at the Marina suites even better,knowing he was on hand if we needed anything.

  • Stayed: October 2012
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3  Thank paul c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded October 22, 2012

Dear Guest,
Thank you very much for your wonderful review on Tripadvisor.
It is a great pleasure to hear that you and your family had a fabulous stay with us.
Furthermore, we highly appreciate your words of praise regarding our staff and will be more than happy to pass your nice words over to them.
We would be delighted to welcome you and your family back on a further occasion and remain
with best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

We stayed at marina suites and I can honestly say the hotel was brilliant, I couldn't fault it at all. The pool area is amazing with stunning views. I would highly recommend this hotel. The hotel was clean, friendly and reasonably priced. Beach is 10 min walk with lots to day nearby.

  • Stayed: October 2012, traveled with friends
    • Value
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2  Thank HardsD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded October 22, 2012

Dear Guest,
Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed every aspect of your stay and look forward to welcoming you back at Marina Suites****.
Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

stayed at the Marina Suites 22nd sept to october 6th.
Room 508 over the generator a bit noisey but learnt to live with it the views very outstanding.the suite massive.
Stayed on breakfast only deal so much choice everyday anybody who moans are very hard to please.
The entertainment girls were brilliant so enthusiastic a pity more people didnt join in with the evening entertainmet. Which on the whole was good.
Fran the lifeguard is an absolute assest to the hotel, he is so attentive he sees accidents almost before they happen.Paents had no worries whlst he was on duty,he was also so helpful putting up sun umbrellas for anybody struggling.
As always the reception staff were so friendly ad very very helpful nothing to much trouble..

Room Tip: High up overlooking the marina more to late teens numbers
  • Stayed: September 2012, traveled with family
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1  Thank alison_mclean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded October 22, 2012

Dear Marina Suites Guest,
Thank you very much for your comments published on Tripadvisor regarding your recent stay with us.
We are glad to hear that you enjoyed your stay with us and spent wonderful holidays on Gran Canaria.
Since we are always eager to adapt our services to our guests special needs, we appreciate your comments regarding the breakfast.
It would be a great pleasure to welcome you again
Best regards from Gran Canaria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

Just returned from the most amazing week at the Marina Suites. We stayed half board and the food was lovely! Great choice of food in the evenings and a fab breakfast every morning.

The reception staff were really helpful, they even let me use their office PC to print off my boarding card so i didnt have to pay to use the internet room computers.

Beautiful view from our room over the marina, we watched the sunset over the sea a few times, Was just great watching the world go by on the balcony, glass of wine in hand...

Room was spotless and massive! Would liked for the lighting to have been a bit brighter in the bedroom but we managed.

Reception staff called our room on second night to check that we were happy which was a lovely touch.

Anyone else notice the lovely smell everytime you entered the reception? Does it come in a bottle so that I can have some as a reminder???? :o)

After spending a fantastic week at the Marina Suites I do not think that I could stay anywhere else on my next holiday to Puerto Rico! Have serious withdrawl symptoms right now!

Thank you to all the staff for making my first overseas holiday in 7 years a memorable one!

Room Tip: Choose a mid floor marina view! You get the sun in the evening!
  • Stayed: October 2012, traveled with friends
    • Value
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1  Thank Sasha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded October 22, 2012

Dear Guest,
Thank you very much for your wonderful review on Tripadvisor.
It is a great pleasure to hear that you and your family had a fabulous stay with us.
Furthermore, we highly appreciate your words of praise regarding our staff and will be more than happy to pass your nice words over to them.
We would be delighted to welcome you and your family back on a further occasion and remain
with best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2012

I will try to be as honest and objective as possible - can't wait to go back. For a change we decided to return to self catering as we had had enough of Ai and half board. It was great to eat when we wanted and not feel as we had a schedule to keep to. This was made possible by The Marina Suites which are excellent accommodation, great location, clean and with brilliant staff with the maid prepared to come back later if we were running a bit late. The room we had was massive with a well equipped kitchen, spotlessly clean and a great view from the balcony, though I must be honest in that I have a slight fear of heights but was able to cope. The facilities are another excellent point with having private sunbathing areas. The Marina Suites are keeping ahead by trialling free WIFI in the rooms and they are nearly there but with no signal strength in the lounge of balcony but then again you shouldn’t need it all the time as you are on holiday. The couple of points, and they are not complaints, are that there were to many sun beds around the pool area making it feel very cramped but then again there was always a bed. The bedrooms could improve with the addition of better drawer space and increased lighting, with the bathroom also requiring better lighting and the addition of a vanity mirror for shaving. As I say not complaints but just notes for the Hotel to maybe look at. To sum up Marina Suites are to be compared with the best accommodation we have stayed in and we are looking forward to returning as soon as possible. We would like to thank the Marina Suites for making our holiday a very pleasant and enjoyable trip.

Room Tip: Slight noise from buses if on the side looking over the Marina but i would not let this put me off...
  • Stayed: September 2012, traveled as a couple
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2  Thank TommyS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded October 22, 2012

Dear Marina Suites Guest,
Thank you very much for your comments published on Tripadvisor regarding your recent stay with us.
We are glad to hear that you enjoyed your stay with us and spent wonderful holidays on Gran Canaria.
Since we are always eager to improve our services to our guests special needs, we appreciate your comments regarding the light and drawer and will take your suggestion into consideration.
Furthermore, we highly appreciate your words of praise regarding our staff and will be more than happy to pass your nice words over to them.
It would be a great pleasure to welcome you again
Best regards from Gran Canaria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2012

Fantastic location, we loved sitting on the balcony watching the world go by. pool was lovely with more fantastic views. we went bed and breakfast, the food was lovely with lots of choice and very fresh, we also had lunch a couple of times and again really good, prices were also reasonable for where we were. staff were really friendly and attentive. the rooms were lovely and modern although with wear and tear starting to look a bit grubby and some of the electrics were hanging off the wall, beds rather uncomfortable with the plastic sheeting on the mattress! good equipped kitchen area and the whole apartment was very spacious. overall a lovely hotel but maybe a bit overpriced for what it is, we were moved here due to the hotel we booked getting refurbished so we paid far less than our friends who we went with who were renewing their wedding vows so we can't complain!! A must see is Mogan such a beautiful place but take the ferry and not the bus!!

Room Tip: Ask for a higher floor as views are better, and rooms on either side of the hotel have amazing views...
  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marinasuites, Director Comercial at Marina Suites, responded to this reviewResponded October 22, 2012

Dear Guest,
Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed every aspect of your stay and look forward to welcoming you back at Marina Suites****.
Since we are always eager to improveour services, we appreciate your comments regarding the matress and electrics and will take them into consideration.
Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marina Suites

Address: Calle Juan Diaz Rodriguez 10, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Puerto Rico
#2 Family Hotel in Puerto Rico
#3 Green Hotel in Puerto Rico
#4 Romantic Hotel in Puerto Rico
Price Range: $147 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marina Suites 4*
Number of rooms: 214
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Also Known As:
Marina Hotel Puerto Rico
Marina Suites Puerto Rico, Gran Canaria
Marina Suites Gran Canaria
Marina Puerto Rico

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