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“Fabulous hotel in a great location” 5 of 5 bubbles
Review of Gloria Palace Amadores Thalasso & Hotel

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Gloria Palace Amadores Thalasso & Hotel
Ranked #4 of 70 Hotels in Puerto Rico
GreenLeadersPlatinum level
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fabulous hotel in a great location”
5 of 5 bubbles Reviewed October 7, 2013

We have stayed at the Gloria Palace Thalasso and Spa Hotel 3 times. We have always had a lovely, relaxed holiday. It is our favourite hotel on Gran Canaria. The hotel is built into the cliff and has excellent facilities, the pool areas are spacious with plenty of sun loungers, there is a large bar/entertainment area with quieter areas for those who like the music but want to sit away from the hustle and bustle. The underground bar and panoramic glass lift are a must.
The staff are helpful and polite from a warm welcome to an easy check out. We arrived after 9.30p.m. , were offered a drink while checking in and there was a meal and bottled water waiting for us in our room. We had an evening return flight and were able to extend our room check out to accommodate this. The room had coffee and tea making facilities which were replenished every day. The room was cleaned every day, towels changed on request and sheets changed regularly. All the rooms have a sea view; ours was totally unspoilt with a large balcony. The balcony was private and was not overlooked in any direction.
We stayed half board and there was plenty of choice of food for breakfast and evening meal with ‘show’ cooking by various chefs. It was nice to ‘dress up’ for the evening meal and most guests adhered to the hotel dress code.
There are 2 beaches nearby, one to the left in Puerto Rico (traditional sand) and one to the left in Amadores (man made), both places have lots of cafes and restaurants for lunches and evening meals.

Room Tip: Block 3 is very quiet and private with unspoilt sea views.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TEC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLORIA_TH, Public Relations Team at Gloria Palace Amadores Thalasso & Hotel, responded to this review, January 10, 2016
Dear Guest,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** once again and the time you have spent sharing your experience on Tripadvisor.

We are glad to hear that you enjoyed your stay with us and especially the facilities such as the pool areas, the bars, the panoramic lift and the entertainment. We pretty much appreciate your positive comments about the food and your room with its private balcony.

We would be happy to welcome you again.
For any further occasion, please don`t hesitate to contact us.

Best regards from Amadores,
Gloria Palace Amadores Thalasso & Hotel ****
Public Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,324 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,231)
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English first
Isle of Man, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

Just to elaborate on the food first: if you are adventurous with your food, the choices were excellent. You would expect to see paella and we weren't disappointed but there were also interesting dishes such as oxtail (which was so tasty) that you don't see very often and the stuffed mussels were lovely. There was also a great variety of cheeses - the blue cheese was to die for. I personally felt the breakfast and evening meal choices were the best.

The drinks looked good although we had to largely give drinking a miss this year. The wine with my meal wasn't the best but the cocktails looked lovely.

Our room was huge. It was on the 6th floor and was lovely and quiet. The only gripe I had with the hotel were the lifts. They were very slow and one was out of service when we were there so we often walked the stairs. However, this is a big hotel and sometimes I just didn't have the energy to tackle the stairs.

Service was good throughout although the restaurant service, as with all other AI deals I have experienced, left a bit to be desired. I often had to go and find a coffee cup and cutlery because the tables were not re-laid. I also found it irritating that you are asked only the once if you want a drink and I also found it disappointing to have to leave the restaurant for a coffee during the evening meal when I would have liked one with my dessert.

I found the location great - pretty much in between Puerto Rico and Amadores beaches. There was plenty to do in the evenings if you were happy to stroll around. Puerto Rico in particular was lively.

The hotel entertainment wasn't bad. There were a couple of really good dance shows.

Facilities are good with two decent sized pools and plenty of activity round one of them in particular. The entertainment staff were not "in your face" like many hotels I have stayed in, which was great too.

One gripe I had was that the gym was not included in the all inclusive package and at €8 a session, was expensive. Also beware one or two of the bars are all inclusive by day but are not by night.

I would certainly stay here again and would recommend it to friends.

Room Tip: I would imagine that the rooms below the pools are the quietest.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Marian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this review, January 10, 2016
Dear Marian,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor.

I am very happy to read that generally you had a nice stay. We take into account every single comment from our guests and appreciate your suggestions about the coffee or the gym price. Indeed since last year we are launching a special price for the gym for 2€/session.

We hope to see you soon at GLORIA.

Best regards from Amadores,

Yarinka Sefl
GLORIA Palace Amadores Thalasso & Hotel****
Guest Relation Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 7, 2013

I have just returned from one week's stay at the Gloria Palace Amadores. What an experience, it was absolutely fantastic. I could not believe the size of the room with fresh fruit, champagne and flowers. What a lovely surprise. The restaurant , bars, swimming pools, and especially the spa were superb. The views from the hotel were stunning and the staff were excellent. I will be returning to this hotel and have already recommended Gloria Palace Amadores to my friends.

Room Tip: Block 2, floor 6.
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  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLORIA_TH, Public Relations Team at Gloria Palace Amadores Thalasso & Hotel, responded to this review, January 9, 2016
Dear Guest,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** and the time you have spent sharing your experience on Tripadvisor.

We are glad to hear that you enjoyed your stay with us and especially the fruit and champagne package in your room, the restaurants and bars and the pool area.
We pretty much appreciate that you tried our Spa Thalasso Therapy Centre and your positive comments about it.
I am sure your lovely words about the staff are a great encouragement for the whole team and you can be sure that we will pass them your comments.

We would like to thank you for recommending our hotel and would be happy to welcome you again.

Best regards from Amadores,
Gloria Palace Amadores Thalasso & Hotel ****
Public Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newry, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed October 6, 2013 via mobile

Stayed at this hotel for 7 nights on a Bed & Breakfast basis, beautiful hotel, rooms were excellent. Variety of foods for breakfast was great. We also availed of dinner on a few evenings and again selection of food was great and was great value for money. Dinner for 2 cost about euro 30 which was very good.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marietmurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLORIA_TH, Public Relations Team at Gloria Palace Amadores Thalasso & Hotel, responded to this review, January 10, 2016
Dear Guest,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** and the time you have spent sharing your experience on Tripadvisor.

We are glad to hear that you enjoyed your stay with us. We pretty much appreciate that you found the hotel beautiful and the rooms excellent and would like to thank you for your positive comments about the food and the value for money.

We would be happy to welcome you again.
For any further occasion, please don`t hesitate to contact us.

Best regards from Amadores,
Gloria Palace Amadores Thalasso & Hotel ****
Public Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Killorglin, Ireland
Level Contributor
191 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed October 5, 2013 via mobile

Good hotel fir short stay.
Facilities including pool quite good.
Restaurant is mostly buffet style with little change each night.
Bedrooms were clean and had great views of Atlantic ocean.
Near Puerto Rico , within ten minutes walking distance, but much bigger beach in Amadores and better location.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WillieoReilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLORIA_TH, Public Relations Team at Gloria Palace Amadores Thalasso & Hotel, responded to this review, January 9, 2016
Dear Guest,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** and the time you have spent sharing your experience on Tripadvisor.

We are glad to hear that you could enjoy your stay with us and especially the facilities and the sea views of our hotel. We appreciate your positive comment about your clean room and the food as well as the description of the location.

We would be very happy to welcome you again.

Best regards from Amadores,
Gloria Palace Amadores Thalasso & Hotel ****
Public Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cornwall uk
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed October 4, 2013

We have just returned from our 11th visit to this hotel after another peaceful, relaxing trip. We keep coming back as it offers exactly what we need and the view is perfect. It is clear when talking with other guests, that most are returning guests which speaks volumes. Most reviews are consistent and the hotel does work hard at maintaining their status. My only observations where improvements could be made are the following -
1. The chill out bar as part of the AI after 8pm would be most welcome for many
2. The entertainment needs changing as I recall seeing most of the acts each year
3. The woman who sings prior to the entertainment is awful
4. Some of the bar staff at the snack bar could be more pleasant
5. 2330hrs is too early for the AI to finish
6. More efficient aircon
These are not massive things but would make a great holiday even better. Will I return?....of course!!

Room Tip: They all offer spectacular views...some have more sun during the day than others but each to their o...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank vicsoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLORIA_TH, Public Relations Team at Gloria Palace Amadores Thalasso & Hotel, responded to this review, January 9, 2016
Dear Guest,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** once again and the time you have spent sharing your experience on Tripadvisor.

We are glad to hear that you could also enjoy your 11th stay with us and especially the perfect views. We have also taken note of your suggestions regarding the all inclusive offer, the entertainment and the air condition and will try our best to improve it.

All the GLORIA Team would be very happy to welcome you again.

Best regards from Amadores,
Gloria Palace Amadores Thalasso & Hotel ****
Public Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
55 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed October 4, 2013 via mobile

This was one of our regular holidays as we've been to the Gloria Palace a number of times over the years. It's a large hotel with stunning views; a high standard of accommodation and very clean. You won't be disappointed. The majority of staff are friendly. The service from the staff on reception is excellent! The buffet style food has improved and is reasonably quality. The hotel is ideally situated for walks to Puerto Rico and Amadores beaches and less than €5 in a taxi.
What could be improved? Some of the staff could be a little friendlier, especially at the lobby bar (afternoon/evening) which could do with a bell to attract their attention when they're in the kitchen.
The tables in the restaurant are too close together even though I think the hotel has the facility to extend space or plan sittings.
The thalassotherapy spa doesn't seem quite as good as it used to be. I paid €65 for a massage and I wish I hadn't bothered as it was very disappointing. Entry to the spa is not part of 'all inclusive.'
A common complaint with guests is the fact that the outside 'chill out' bar is not 'all inclusive' in the evenings. Consequently it's virtually empty most evenings and I agree it doesn't make sense when you have to wait a while to be served from the Main bar.
Overall, whilst there is room for improvement, I would recommend the hotel. They appear to be listening to feedback and we would consider returning.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank SMF2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLORIA_TH, Public Relations Team at Gloria Palace Amadores Thalasso & Hotel, responded to this review, January 10, 2016
Dear Guest,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** and the time you have spent sharing your experience on Tripadvisor.

We are glad to hear that you enjoyed your stay with us and especially the stunning views, the location and the accommodation.

We have also taken note of your suggestions regarding the staff at the Lobby Bar, the sittings in the restaurant and the All Inclusive package. We appreciate your feedback in order to improve that part and will pass it through the certain departments.

Furthermore, we would like to thank you for recommending the hotel and would be happy to welcome you again.
For any further occasion, please don`t hesitate to contact us.

Best regards from Amadores,
Gloria Palace Amadores Thalasso & Hotel ****
Public Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gloria Palace Amadores Thalasso & Hotel

Property: Gloria Palace Amadores Thalasso & Hotel
Address: C/. La Palma, 2 | Amadores, Mogan, 35139 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Puerto Rico
#2 On the Beach Hotel in Puerto Rico
#3 Romantic Hotel in Puerto Rico
#3 Luxury Hotel in Puerto Rico
#4 Family Hotel in Puerto Rico
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gloria Palace Amadores Thalasso & Hotel 4*
Number of rooms: 392
Official Description (provided by the hotel):
Located between the beaches of Puerto Rico and Amadores, Gloria Palace Amadores Thalasso & Hotel is built on a cliff top and integrated into the landscape, providing spectacular views over the ocean from all parts of the hotel. Built in 2004, the hotel boasts one of Europe's best equipped thalassotherapy centres. In just a few years, the elegant surroundings and top class, friendly service have made it one of the most popular hotels on the Island. ... more   less 
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Also Known As:
Gloria Palace Amadores Thalasso And Hotel
Gloria Palace Amadores Thalasso & Hotel Puerto Rico, Gran Canaria
Gloria Palace Amadoresthalasso Hotel
Gloria Palace Amadoresthalasso Mogan
Hotel Gloria Palace Amadores
Amadores Gloria Palace
Gloria Palace Puerto Rico

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