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“Stunning views , beautiful sunshine .”

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ClubHotel Riu Vistamar
Ranked #11 of 67 Hotels in Puerto Rico
Certificate of Excellence
Reviewed November 16, 2013 via mobile

We stayed at the vistamar October 2013 half term week
This was our first experience of an all inclusive hotel
We arrived very late and didn't see the hotel until next day we were on floor two the view was great yes there is netting lower down - stopping any rock falling on people below
This didn't spoil it at all
There are 3 lifts and at busy times you may wait a few minutes - I have not stayed anywhere this large and mealtime the first day was a little daunting but once we found our way round it was fine - before going and reading some of the reviews I was concerned about the food but we were happy lots is being cooked in front of you and we choose different things most nights - there is a few theme nights with a waiter service I didn't realise this until it was too late but would have tried it
The pools were clean and of good size plenty of beds and parasols - infinity glass does need replacing !
The staff in all areas were great the hotel was very clean, maid service daily , pool towels also included - we visited the beach it is very nice but was overcrowded 10 euros for 2 beds and parosol courtesy coach was regular and had air con - evening entertainment was not to our taste - and past 10.30 pm there is little else to do but sit in the hotel bar, most people seem to disappear after the entertainment staff have finished
We had a lovely week the sun was shinning the hotel looked after us well and we would return again

  • Stayed: October 2013
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Thank Tjwight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 12, 2013

Just returned from a week at the Riu Vistamar, At first appearances this hotel didnt live up to our one other previous Riu hotel as the swimming pools and sunbed area was much smaller. Once we settled in we found this to be a nice hotel. The staff were very friendly and helpful and the animation team were excellent.As the evenings got chilly we stayed in and watched 3 shows and they were above average for this kind of hotel. The food was always very varied and of a good quality and we especially liked the two sittings which meant that it was a better experience than at the Riu Chiclana which only had one sitting and it was chaotic and noisy at meal times.The free hourly shuttle bus to the beach was very useful as this hotel is a long walk to the beach, not so bad going down but exhausting coming back up in the heat. Taxis only 3 euros though. There is a lovely walk from Amadores beach round to Puerto Rico. This is about 4 euros for return taxi. All rooms have sea view although round on one side the view is better of the beach where we had the sea and a road. The all inclusive drinks are plentiful and served quickly by pleasant staff especially the lady who loves to teach Spanish frases and is always happy and has time for everyone who mainly works at the pool bar, its people like her that make a holiday special.

Room Tip: A beach view room would be lovely but all rooms have a sea view
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  • Stayed: November 2013, traveled as a couple
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Thank Pat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

The food. And the wine. What can I say... If you're into fried food and food that does not taste too much of... anything... this can be the hotel your're seeking for. There is of course a lot of choices, but all in all: overcooked, fried, no spices, no flavours. And erverything is soaked in oil. Greasy and disgusting. But most people seemed to like the food, so you'll probalby be happy. Try the mojo-sauce with the potatoes; both the green and the red one- but of course; after 6 days on a potatoe-diet, you get a little bored.The wine is undrinkable, but the cava and beer is good.

The hotel is clean and the staff is very friendly.

The beds are hard. The aircon does not work properly. The view stunning.

If you like peace and quiet, go to the "solarium"!

Room Tip: Ask for 5.th floor.
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  • Stayed: October 2013, traveled as a couple
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Thank Ingvild K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

Stayed at the Riu Vistamar on two separate visits to Gran Canaria, and for good reason. In an area where the choice of accommodation is decidedly mixed this hotel stands out. Situated dramatically on a outcrop of rock 100m above the sea, each room faces an panoramic ocean view. Though perhaps a little dated, the rooms are of decent, comfortable quality, and the food is good buffet style, with plenty of choice. If you like your drink, then with all inclusive you certainly get your moneys worth with an extensive bar, and for once theres no catch with all inclusive, there isn't a till in sight. The hotel is perfectly situated for anyway wishing to tour the south of the island, but also ideal for someone wanting to relax by the pool, or down by the beach below.

  • Stayed: December 2012, traveled as a couple
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Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

Just returned from a week at the Riu. We booked it purely as the flights went from Bournemouth, it was in the part of the Canaries we wanted to go and the price was reasonable. I certainly didn't expect a 5 star experience, but I was overall disappointed, but that's probably my own fault.

The hotel is a bit dated but certainly not shabby. The rooms are clean, although the bed was the worst thing I have ever slept on. It was akin to a night on the floor. The hotel is vast and we were disappointed to have a ground floor room as the beautiful view is obscured, and the trek from room to pool is a bit tiresome if you inevitably forget something, but this really wasn't a problem for us.

The pool areas can be massively crowded, but as most people say, you don't have any trouble getting a lounger. As a non smoker, I found having large groups of men smoking pipes a real issue, but that has no bearing on the hotel. The pool was not overcrowded although it's 'infinity' tag is sort of diminished by the fact that the glass wall hasn't been cleaned in years, completely ruining what would otherwise be a beautiful room.

I am surprised by anyone saying the food was good. It absolutely wasn't, in my opinion. The same things day in and day out. I am not a fussy eater, and I eat 'clean' but even so, I was incredibly tired of salad and grilled chicken / fish being the only remotely healthy options. It got so tiresome we ate out 4 times. The wine from the taps was undrinkable, in my opinion. It was utterly disgusting. The beer is fine. I don't know why people get so uptight about whether they're being given local spirits or branded stuff. 99% of people can't tell the difference anyway. People also moan about them being 'watered down' but I disagree.

The entertainment staff should get medals. The absolute energy and enthusiasm they have is admirable. The kind of entertainment was absolutely not our thing, we found it really odd at times. A grown man dressed as a baby, crawling around the salon, being chased by adult woman then spanked, fed and burped was just foul. We basically sat in the conservatory for drinks in the evening. If you don't want to watch the live stuff, there is absolutely nothing else to do, unless you bus it in Puerto Rico.

The staff at the hotel are all very friendly and accomodating and they should be commended for this. All in all, we were disappointed but accept that perhaps we expected too much for what was essentially not an overly expensive break. The area itself is fantastic. Wouldn't go back.

Room Tip: Ask for a room on as high a floor as possible to maximise the stunning views.
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  • Stayed: November 2013, traveled as a couple
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1  Thank RedVarga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

we were at the Rui vistamar from the 2nd november it is a lovely hotel although our room was a little dated, the views are spectacular, we were on the second floor and as others have said you can see the wire netting from the window ,it did not bother us,the food is excellent and plenty of choice, the staff are very friendly, the dining room is a little manic first thing, and the tables are very close together, you get a set table for dinner for the whole of your holiday, but can sit any where for breakfast and lunch,we did the island tour with thompson which is worth doing if you want to see more of the island,it is about twenty minutes walk down the hill to the beach and quite steep,but there is a coach from the hotel which will take you down and back again,if you dont want to walk, we had a lovely holiday and wouldnt hesitate to go back!

Room Tip: ask for a room on the fourth or fifth floor to avoid the wire netting
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  • Stayed: November 2013, traveled as a couple
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1  Thank silvestor_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

fabulous never fails to hit the spot staff brilliant food excellent hotel and pool fantastic. cant wait to go again only hotel I have been where we have never had any trouble getting a sunbed though you always get some who leave towels first thing on sunbeds and may not appear till 3pm? have recommended it and those people have gone on to recommend it!! riu vistamar see you in the not so distant future yet again

Room Tip: all views face the sea but the ones that face amadores beach the best
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  • Stayed: October 2013, traveled with family
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2  Thank louise d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Vistamar

Address: Avda de la Cornisa | Playa de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Puerto Rico
#6 Luxury Hotel in Puerto Rico
#7 Romantic Hotel in Puerto Rico
#7 On the Beach Hotel in Puerto Rico
#13 Family Hotel in Puerto Rico
Price Range: $174 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ClubHotel Riu Vistamar 4*
Number of rooms: 475
Official Description (provided by the hotel):
* Set on a cliff overlooking the sea * 9-story building * 900 m to the beach * Complimentary bus service to the beach * 2 km from Puerto Rico * 900 m from various shops * 45 km from the airport * 100 m from a bus stop * Credit cards accepted: MasterCard, Visa, Diners ... more   less 
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Also Known As:
ClubHotel Riu Vistamar Puerto Rico, Gran Canaria
Club Hotel Riu Vistamar
Clubhotel Riu Vistamar Hotel

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