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“Excellent service & outstanding friendly staff”

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ClubHotel Riu Vistamar
Ranked #11 of 68 Hotels in Puerto Rico
Certificate of Excellence
Stockholm, Sweden
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent service & outstanding friendly staff”
Reviewed April 14, 2013

A bit old fashioned hotel which needs some modernization, updates,
refresh and uphotted design.
Tips: Get rid of the horrible carpet in the room, change to flat screen tv,
bathroom refresh etc.
Had asked for and excepted sunshine on balcony, but not balcony-sun until sunset.
Overall, the room is just a standardroom, not a 4 star.

But apart from the roomstandard the rest of the hotel is really good!

Best staff ever, very friendly, helpful and glad, it seems as they really like their jobs!
Food great! Drinks great!
Free inhouse carpark.
Fantastic seeview.

Room Tip: You will hear everything from your neighbors through walls & doors. Try to choose nice & f...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnneliSwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (675)
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Manchester
Level 5 Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 13, 2013 via mobile

Lovelly hotel situated on the cliffs over looking the beach of los amadores, all rooms have a sea view. Requested a high floor via email before we left and were not disappointed by the room or the view. Really friendly and helpful staff made for a very enjoyable holiday. Good selection of drinks on the all inclusive package with a good selection of local and international food in the restaurant.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wallace049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester UK
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 12, 2013

We read Tripadvisor prior to going and we feel there were some unfair reviews by some very fussy people.Room was great.Sea and coastal view,balcony with furniture.Very clean.Staff courteous and friendly.Food great selection and excellently presented.Only critique is that the A la carte dining ( themed) is still a self service and to be truly something different it should be waiter service we feel.We thoroughly enjoyed our stay.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 11, 2013

This was an amazing hotel, very clean and beautiful food. It was very modern and the views from our room was like as if we were on a cruise, as the hotel is on the edge of a cliff which looked out onto the beach and sea. The beach was quite far but the hotel had set up a bus which came every 20 mins just for the hotel that took guests to the beach from the reception of the hotel. I would defiantly stay again as there is also great entertainment in the town area with lots of restaurants and bars only a 5 min walk down the large hill from the hotel.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
Thank harryhindley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jarrow, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 9, 2013 via mobile

We have stayed in 2 Riu hotels and have to say they do not disappoint in any way! As soon as you see the RiuVistamar from a distance you can't help but be impressed!! In my opinion the best on the resort! This is a lovely hotel ! I really can not fault it in any way. The views from the veranda overlooking Tenerife are sunning and equally stunning are the views from the bedrooms over the beautiful Amadores Beach! The food was plentiful and great quality !! There is plenty to keep the kids amused and equally for the more motivated adults who want to join in with morning exercise classes to counteract the excessive calorie consumption! The animation team worked very hard to keep everyone entertained! One of the jewels in the crown is the pool area!

I really can't fault this hotel!

  • Stayed May 2012
    • Value
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Helpful?
Thank JudyAdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frimley
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 9, 2013

We have just returned from a 7 day holiday. The hotel was great with sea views from every room. Staff were always cheerful, helpful and courteous. The food was excellent with something for everyone and the bar had good local (and some international) drinks. Room was clean and bathroom worked well, if a little dated. The hotel is on a steep hill (hence the good views) so if you have mobility problems you need to rely on the lifts (which run on holiday time) but there is access to all areas except the upper pool by lift. There is a free bus up and down the hill to the beach in the day and a pleasant promenard into Peurto Rico. We went for a rest and so found the isolated nature of the hotel OK but there is the Europa centre 800m away. If we had to moan it was that the pools are cold - too cold for two of us to swim but I swam daily. Also the wifi was not free and unreliable. Mobile reception was also variable but OK on the side of the hotel nearest the mast. However, these were minor niggles and I would stay again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 250Sharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holmfirth, United Kingdom
Level 5 Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 8, 2013

We stayed at the Riu Vistamar for 10 nights. Hotel and pools were lovely, staff excellent as in all Riu hotels. Food was good but not as good as other Riu Hotels we have stayed in. Standards of Riu staff are always second to none. Hotel is on a hillside so not great if you have mobility problems, there are also lots of steps in the hotel and lifts are painfully slow, be warned! Air con in rooms wasn't great. Went into Puerto Rico for an evening, it was awful,lots of tacky shops and drunken people. All in all a great relaxing holiday with usual Riu high standards but really didn't like Gran Canaria.

  • Stayed September 2012
    • Value
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Helpful?
Thank Carol23263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Vistamar

Property: ClubHotel Riu Vistamar
Address: Avda de la Cornisa | Playa de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Puerto Rico
#6 On the Beach Hotel in Puerto Rico
#7 Romantic Hotel in Puerto Rico
#7 Luxury Hotel in Puerto Rico
#13 Family Hotel in Puerto Rico
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Vistamar 4*
Number of rooms: 475
Official Description (provided by the hotel):
* Set on a cliff overlooking the sea * 9-story building * 900 m to the beach * Complimentary bus service to the beach * 2 km from Puerto Rico * 900 m from various shops * 45 km from the airport * 100 m from a bus stop * Credit cards accepted: MasterCard, Visa, Diners ... more   less 
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Also Known As:
ClubHotel Riu Vistamar Puerto Rico, Gran Canaria
Club Hotel Riu Vistamar
Clubhotel Riu Vistamar Hotel

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