Enjoyed my stay on all inclusive basis with my friends in two apartments ( rm 60 and 65 I think). After reading some reviews we were a bit concerned about the hotel but all concerns quickly disappeared as we arrived.
Rooms were lovely, spacious with massive balcony/terrace overlooking pool area.
Food was really good and plenty options to choose from. Enjoyed BBQ night, steak was fantastic!!! Drinks were not watered down...I would say they were too strong! (usually mixed 50/50 I would say). Cocktails definitely need improvement!
Most of the staff absolutely fantastic and pleasant all the time, working really hard.
Pool water could be a little warmer but at least it feels refreshing in hot sunny days.
TV screen was massive compare to other hotels I've stayed at and excellent TV package worth paying for. Especially if you like your British channels , Sky Sports etc..
Internet connection was good only on my laptop. On Iphone and Android very poor (it goes on and off all the time). We had to pay 2x18eur as we wanted connection on 2 devices. I think it's a rip off as connection is really poor on above mentioned devices. It drove us crazy at times. They would not refund half of the money for bad service provided.
We took a taxi to and from the beach every day 3-4Eur. It's cheaper if you pick it up next to Europa rather than get it called through reception. Sunloungers on the beach 2+parasol 10Euros per day.
Another little downfall is that rooms are not cleaned every day. Within our week of stay they were cleaned twice only.
Still... we had really great stay and I would certainly book again in future. Excellent value!
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- Also Known As:
- Eden Apartments Puerto Rico, Gran Canaria
- Eden Apartments Hotel Puerto Rico