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“Excellent Apartments, Great Location”

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Hotel Servatur Terrazamar Suite & Sun Suite
Ranked #8 of 68 Hotels in Puerto Rico
Certificate of Excellence
Dublin, Ireland
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Excellent Apartments, Great Location”
Reviewed March 19, 2013

Hi I stayed at Terrazamar Sunsuites in May 2012 & May 2013 and I have to say they are the best apartments on the Island, I have stayed in a good few in Puerto Rico but I would give these 10/10. They are located just a short stroll from all the shops and bars and have excellent views of the island. The pool area is fantastic it is located at the top of the building and enjoys sunshine all day. Also what I like was the apartment terrace are very spacious and you could sunbathe all day in the comfort of your apartment if you wanted to have a rest as they are well equipped with sun lougers and table, chairs and umbrella and they get sun all day and it is quite warm. I would highly recommend these apartments to anyone, I havent been in Puerto Rico in the last two years but I am planning a return vist as I just love the place and have been going there for the past 10 years. I would definelty be staying at the Terrazamar Sunsuite when I do return. The staff are very helpful and would go out of there way for you especially the lady that was on reception when we stayed. Her name was Adela she was very friendly and helpful. 10/10 for everything.

  • Stayed April 2012, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Bernie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,283 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (381)
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English first
Paisley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 17, 2013

We stayed in the Royal Terrazamar Sun suite, these are lovely apartments, they are very spacious, with comfortable beds with a great ktichen and cooking area,every apartment has a view over the town and all have a huge balcony with sunbeds and table and chair. The maids clean every day and the rooms are spotless. There is an excellent pool area with great food and drink, the staff are really friendly and welcoming and nothing is too much trouble. The entertainment team are also very friendly and do a great job during the day entertaining adults and kids alike, but without being in your face and pushy. Puerto Rico commercial centre is the hub of the resort and is stacked with bars and restaurants, this where the problem starts, there are so many that when you enter the centre staff are constantly in your face pushing menus into your hand, ,following you trying to get you in,soon as you get away there is another and another. Once you find somewhere to eat and drink you are fine , but it is the walk through the centre which can be very very intimidating. This same intimidating walk happens when you visit the beach, time share sales reps line the only route down, and again when you get by one there is another waiting. I would definitely recommend the apartments , but would never return to this resort again.

  • Stayed August 2012, traveled with family
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Helpful?
2 Thank colin j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falmouth, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 15, 2013

Self catering apartments, best we have stayed in. Huge balcony, 5 minute walk from shopping centre. Clean and tidy, good decor. Friendly staff and service. Balcony had two sun beds, parosol, table and chairs and washing line. All we could ask for and more. Well equipped kitchen

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank brogs123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cowdenbeath
Level 5 Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 15, 2013

Great week away from it all at Terrazamar, as normal Staff great clean and tidy, only 5 min from main Shopping area, great to be able to take the short cut through the Sun Suits to get to the shops via the lift in the Sun Suits.
Had a problem with a cut in my ear, could not stop the blood running.
Went to the Medical unit in the Shopping area, with Insurance and Passport. First thing was I need 80 € then I know I need a further 100 € for a Doctor to come, then what he will charge for his work on top, you pay us then you claim when you return home.
I said I also have an E111 card? no good here we are Private take a taxi to day Hospital in Arguinguin 3 € there it is free, I did that and when at the Day Hospital they could not have been any nicer to me, treated very well and no charge.
Advice never go without E1 11 it cost nothing and can save a fortune.

Room Tip: ask for any room but avoid ground floor.
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  • Stayed February 2013, traveled with family
    • Value
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Helpful?
3 Thank alexhanderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 12, 2013

It has been said in many reviews how nice these apartments are and I have to agree but with one big exception. Our room was on the first floor, no view, but no big deal, until the rain started. After a heavy downpour the whole first floor flooded becase the water has nowhere else to go. It was then up to the maintenance man to brush the water through the apartments and out onto the balcony. The floor tiles became so slippery its like walking on ice until they dry. The next day the electrics started playing up with blown fuses and the electronic door lock failing. Maintenance man spent so much time with us he was like one of the family. All that said, I would go back but to a higher floor

Room Tip: Do not accept a room on the first floor [ground level]
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  • Stayed October 2012, traveled with family
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Helpful?
1 Thank mythai24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 10, 2013

Just returned from one weeks holiday at the terrazamar sunsuite. Hotel was very clean with friendly staff. balcony was very large and sunny. Swimming pool on level 10 was amazing,very large with plenty of sunbeds. Just a short walk to resort centre with a good selection of restuarants, beach was very nice, clean with lovely soft sand. Very relaxing holiday and would consider returning next year.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Fran A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darlington, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 1, 2013

Just returned from two weeks in this hotel. We requested a high floor and were given the top, same level as the Sunsuite pool and pool bar. Appartment basic but with everything you need very spacious with a very large balcony 2 sunbeds 4 chairs, table and parasol.
All friendly staff reception, bars & restaurants. All outside areas kept clean & tidy plenty of sunbeds on all pool levels. Rooms cleaned five times a week and well cleaned.
Easy access to commercial centre via three lifts no waiting at anytime. Downside a long walk to the beach but nice through the park. We will go again.
Thank you to all the staff.

Room Tip: All rooms have full sun, choose high for better views.
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
3 Thank peter m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Servatur Terrazamar Suite & Sun Suite

Property: Hotel Servatur Terrazamar Suite & Sun Suite
Address: Avenida Palmeras 5/8, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Puerto Rico
#5 On the Beach Hotel in Puerto Rico
#5 Romantic Hotel in Puerto Rico
#6 Best Value Hotel in Puerto Rico
#9 Family Hotel in Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Servatur Terrazamar Suite & Sun Suite 3*
Number of rooms: 306
Official Description (provided by the hotel):
The Hotel Servatur Terrazamar Suite & Sun Suite has 306 double apartments (9 of them equipped for handicapped), each of approx. 80 M2, whereof 40 m2 are terraces to enable you to fully enjoy our enviable climate. They are equipped in a way that you will feel at home immediately: telephone, independent bedroom (twin beds with latex mattresses), sitting room with TV (parabolic antenna), convertible sofa-bed and ventilator. Independent kitchen equipped with nice and practical cupboards, fridge, microwave oven, two ceramic cooking rings, a dinner service, glassware, pots and pans, etc. The bathroom with shower, electrical water heater and hair dryer. Sun beds and parasols on the terrace. Within the Servatur Terrazamar Suite & Sun Suite we offer 48 upgraded apartments, especially equipped for your comfort - the Servatur Sun Suite Royal Apartments, which are intended for those guests who like a little extra comfort on their holidays. ... more   less 
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Also Known As:
Servatur Aparthotel Terrazamar Sunsuite Hotel Puerto Rico
Hotel Servatur Terrazamar Suite & Sun Suite Puerto Rico, Gran Canaria

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