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“The best in puerto rico”

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Hotel Servatur Terrazamar Suite & Sun Suite
Ranked #8 of 67 Hotels in Puerto Rico
Certificate of Excellence
Reviewed January 22, 2013

Just returned from another great stay at these appartments (5th visit ) and once again verry impressed with the whole experence, was also surprised to find that they had updated the balcony furniture ie new parasols and sunbeds and also in the kitchen they have a full size fridge/freezer which helps for the duty-free drinks lol. Once again we found the complex spotless and the room cleaned every day. We also recivied our free bottle of wine for being a past visitor which is a good touch and makes you feel appriciated. I e-mailed them the week before we arrived for a room request which they obliged with.
Overall a fantastic base to stay in P.R. and would reccomend to anyone visiting Gran Canaria.
Will defiantly be going back next year

Room Tip: E-mail before you go for a room request
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  • Stayed: January 2013, traveled as a couple
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12  Thank geobling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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829 - 835 of 1,378 reviews

Reviewed January 19, 2013 via mobile

Stayed here for a week for my birthday. And it's been one of the nicest places I've stayed in the canaries. We got a very good deal and to be honest we weren't expecting much. But we couldn't have been more wrong. Right from the minute we arrived we were very impressed. It's a very well maintained place! The check in was friendly and quick. And when we got to our room we found it to be surprisingly modern for the canaries. The living area opened onto the massive balcony,which was lovely,and had a beautiful view. The kitchenette was very well equipped. And the bathroom was spotless. The beds were also very comfy. There's a lovely pool area too. Which never seemed to get over crowded. They have a little bar in the lobby where they have a happy hour every evening and they do daily specials like pizza etc! It felt like a safe place to stay. And it was only a few minutes away from the commercial centre where there are loads of shops,restaurants,bars etc. When we return to puerto rico we will definately be staying here again.

  • Stayed: April 2012
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9  Thank DunneandDusted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

Hi I arrived at the Sunsuites on the 24th December. The lady at the reception Adele who checked my family in was really friendly. Good frontline impression. We were on the 6th floor room1602. What can I say the balcony Huge best ever - 2 sun-beds table 4 chairs and a lot of spaces great for young children. We spend most of our mornings from 9am - 1pm so relaxing. The hotel was lovely everything on site. Small shop - bakery - restaurant - bars etc. Swimming Pools fab. The lifts always working as we had a pram So stress free. Also 15 euros per wk for TV - great value bbc sky movies sport - children's channel just ask at reception. Amadores beach amazing spent a lot of our days there. Had a trip up to the Europa Centre good play area for small children bars restaurants shops at hand. The main shopping area great everything you want or need. The weather was perfect round about 25 - 27 degrees the whole week. Abit chilly at night cardigan - jacket you be fine. First time at this hotel would stay here again.

Room Tip: Request a room up high great views.....
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  • Stayed: December 2012, traveled with family
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12  Thank sarah_thompson2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

We booked this hotel because of other reviews and yet when we first arrived we were..a little disappointed by the 10 minute walk to the beach..and by the 2 single beds..we wanted a queen size. it turns out that we culd easily push the beds together and the 10 minute walk..well it gave us a brisk walk in the mornings but moreover, it became obvious to us that the farther away we were from the beach ..(basically the last hotel in a sea of hotels..) the quieter the area was. it was awesome! they have cute kitchens..dont forget to bring salt & pepper..where we made braekfast daily and ate on our 'huge' balcony..it was as big as the hotel room ;) The room service was great and trustworthy..(one day I left a significant piece of jewelry in the room but it was there when we returned)! The little kiosk was well stocked but the town center is a stone thrw away..so anything you need is just a stone throw away. Great location, great staff..
Ask for a room on the higher floors...we were on the 4th which was just fine :) Have fun!!

Room Tip: Stay up high and on the end if possible...if you are interested in more privacy :)
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  • Stayed: December 2012, traveled as a couple
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4  Thank Wiley065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

Just returned from Terrazamar Sunsuites, have stayed several times before as well as other hotels in Puerto Rico, but I must say Sunsuites comes out top.
The complex is spotless with maid service daily and the staff are very accomodating especially Adele on reception and a tall gentleman who seems to do night duty. There is a variety of food at the Pool Bar and the Restaurant at very reasonable prices & the roof top pool is beautiful.
My husband and I will definitely be returning soon.

Room Tip: Go for the top floor if you would like to be near pool or if you prefer nearer reception go for 1st...
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  • Stayed: December 2012, traveled as a couple
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6  Thank libilib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

Cracking appartments in a good location.
The balconies are the biggest i've ever seen in a one bedroom in these style of resorts, we stayed there mainly and could totally relax on them with a quick swim in the afternoon.
The pool areas are clean and the pool itself is very nice and a very good size, there is a nice bar an friendly staff which is a bonus!
The walk to the main resort area is only about 10 minutes downhill,l although on the way back you may wish to catch the lift in the first hotel if you struggle with hills.
The resort centre hass lots of restaurants,cafes,bars and supermarkets (4supermarkets intotal ) and they open most of the day, there is even a mcdonalds with free wi-fi to catch up on facebook etc as internet at the hotel is quite expensive.
Walk to beach is around 15 mins, nice beach but can get crowded.
There are nice trips across to mogan by ferry which is only 10 euros each.
All in all a very nice place to stay and you can have some nice chilled out nights on the balcony taking the sights in.

  • Stayed: December 2012, traveled as a couple
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7  Thank brsgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012 via mobile

As the title states, this was our second visit to this hotel after an amazing first stay in Sept 2010 (previously reviewed)

This is where the similarity ended....we checked in early evening to be shown to a room on the ground floor with 10ft high wired fence separating our balcony/terrace from the waste ground/main road.

After previously staying on the top floor (17 floors of a difference) we immediately went back to the reception area and requested another room to which we were told they were fully booked. Our travel instructions advised that there was a sea view from every room (apart from the ground floor that is....our room view was a multi storey car park instead).

The room itself was average and about two thirds of the size of the room we had previously stayed in on the top floor. The bathroom was also half the size with only one sink as opposed to two previously.

Lucky for us, this was only a one week stay and not a two week stay however I would not book this accommodation again as, on enquiring with reception, they cannot guarantee any room selection and therefore it's a hit or a miss depending on what floor you are placed.

Good luck to any future holidaymakers and to be honest, as long as you are not on the ground floor, the accommodation is suitable enough however there are no guarantees.

  • Stayed: December 2012
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11  Thank Fip11046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Servatur Terrazamar Suite & Sun Suite

Address: Avenida Palmeras 5/8 | Puerto Rico, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Puerto Rico
#5 On the Beach Hotel in Puerto Rico
#5 Best Value Hotel in Puerto Rico
#5 Romantic Hotel in Puerto Rico
#7 Family Hotel in Puerto Rico
Price Range: $53 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Servatur Terrazamar Suite & Sun Suite 3*
Number of rooms: 306
Official Description (provided by the hotel):
The Hotel Servatur Terrazamar Suite & Sun Suite has 306 double apartments (9 of them equipped for handicapped), each of approx. 80 M2, whereof 40 m2 are terraces to enable you to fully enjoy our enviable climate. They are equipped in a way that you will feel at home immediately: telephone, independent bedroom (twin beds with latex mattresses), sitting room with TV (parabolic antenna), convertible sofa-bed and ventilator. Independent kitchen equipped with nice and practical cupboards, fridge, microwave oven, two ceramic cooking rings, a dinner service, glassware, pots and pans, etc. The bathroom with shower, electrical water heater and hair dryer. Sun beds and parasols on the terrace. Within the Servatur Terrazamar Suite & Sun Suite we offer 48 upgraded apartments, especially equipped for your comfort - the Servatur Sun Suite Royal Apartments, which are intended for those guests who like a little extra comfort on their holidays. ... more   less 
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Also Known As:
Servatur Aparthotel Terrazamar Sunsuite Hotel Puerto Rico
Hotel Servatur Terrazamar Suite & Sun Suite Puerto Rico, Gran Canaria

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