My partner myself and our 7yr old son arrived at the hotel around 11.15am.
We were told our room wasn't ready but the lady on reception said she would sort it ASAP.
We went to the pool bar and had a drink and within 30mins our room was ready.
When we went into our room we were a little on the wary side as the bed for our son was the SOFA not a pull out bed and there were no extra sheets to put over the sofa, also there was no kettle or toaster ( which we found out we could hire for quite a sum of money)... Anyhow once we went to reception regarding the sheets within an hour they were brought up to our room.
We arrived on a Monday and Lorraine ( the entertainer for the complex was off.) and we originally thought our 7yr old would be extremely bored during our stay as when we booked it stated there was a kids club and things he could do other be in the pool!
However, Monday we were all shattered had a nice meal out and had a good sleep.
Tuesday began,,, we went and got our sunbeds by the pool which you cant get until 10am, and at 11am Lorraine arrived and straight away knew she would make the holiday!
She is the friendliest person you would want to meet and kept everyone entertained.
She couldn't do enough for you, everyday she came around to talk to EVERYONE around the complex and im sure 8 out of 10 people have been there on more than 1 occasion.
The rooms are extremely dated, and quite a few bits need doing around the hotel but I am one for saying you get what you pay for.
We WILL be returning and this is definitely due to Lorraine.
If you read this Lorraine Ali says Hello and he is missing Bowling and Water Polo loads but we will be back!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline and getaroom.com so you can book your Castillo de Sol Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Castillo Del Sol Apartments Hotel Puerto Rico
- Castillo De Sol Apartments Puerto Rico, Gran Canaria