We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (201)
Filter reviews
201 results
Traveler rating
51
91
47
8
4
Traveler type
Time of year
LanguageAll languages
More languages
51
91
47
8
4
Show reviews that mention
All reviewspool barsmall shopamadores beacheuropa centrestayed at these apartmentsapartment was spacioushot waternice walkreception staffdecent sizecourtesy rooma great weekdown hillsmall poolhuge balconyplenty of sunbedstv
Filter
Updating list...
6 - 11 of 201 reviews
Reviewed March 31, 2017

We have just stayed at these apartments after booking 4 weeks previously due to being let down at short notice. We had seen these apartments before and enquired about booking but were told by the receptionist at the time that they were exclusively for scandinavian visitors only. So was surprised to find it available on booking.com and booked it straight away despite it being a little expensive . After a 12 day break we found the accommodation to be very clean and the staff to be very friendly and helpful. It was a great surprise to find the heated swimming pool was actually heated unlike most you find in this area.
The only disappointment was charges for the wifi which wasn't too good anyway also
you had to pay for tv and there was no hairdrier in the bathroom and unless, once again,you paid for it.

  • Stayed: March 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank allan j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this reviewResponded April 3, 2017

Dear guest,
Thank you very much for taking your time to write a review about your recent stay in Balcón del Mar. We feel really glad that you have had a positive experience with us feeling comfortable in our lovely apartments and also pleased with all the services received. Your satisfaction is our maximum goal and it helps to keep on working in a motivational way.
We hope to see you again with us. Guest Relations Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2017

All apartments are 2 spacious bedrooms. Open plan kitchen and lounge area. Pool bar expensive, cheaper to buy everything you need from local supermarket. Supermarket on site has very limited stock but fresh bread daily if required. The lady on reception when we arrived was lovely, nicest we've met in any hotel. Sorry we can't remember her name but she was a German lady with a bit of an American accent. She is a great asset to the hotel. Nothing too much trouble, unlike some other members of staff. These apartments do not get any sun so are quite cool in the winter months but I imagine this will be an asset in the summer months. There is a sun terrace which catches the sun most of the day with plenty of beds. The pools were too cold for me to swim even though they claimed one was heated. My first holiday ever in GC where I did no swimming at all. We would definitely stay here again if the right price came up. Internet connection very expensive .

Room Tip: Level 3 are near to the pools but shaded. Levels 4 and 5 would get more sun
  • Stayed: March 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Alison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this reviewResponded March 30, 2017

Dear guest,
Thank you very much for taking your time to write a review about your recent stay in Balcón del Mar. We feel really glad that you have had a positive experience with us feeling comfortable in our lovely apartments and also pleased with all the services received. Your satisfaction is our maximum goal and it helps to keep on working in a motivational way.
We feel really sorry that there is not much that we can do about the sun in the apartments as we receive afternoon sun due to Balcón del Mar location. We hope to see you again with us. Guest Relations Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2017

This place is a gem for the money you pay. The place is nothing special, but still has everything you need, nice views, good pool and welcoming stuff.
The water bottle upon arrival was a nice gesture. Definitely recommended if you are searching for a good deal!

  • Stayed: March 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Valerio_and_Laura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this reviewResponded March 30, 2017

Dear guest,
Thank you very much for taking your time to write a review about your recent stay in Balcón del Mar. We feel really glad that you have had a positive experience with us feeling comfortable in our lovely apartments and also pleased with all the services received. Your satisfaction is our maximum goal and it helps to keep on working in a motivational way.
We hope to see you again with us. Guest Relations Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2017

Beautiful apartment and very quiet. Kitchen has microwave, kettle, fridge etc. Two rooms, each with two single beds. One room had sliding doors out to the balcony. Balcony has a table and chairs but no sunbeds. The apartment was cleaned every day apart from one.

Staff are really nice and helpful. The pool bar has nice food and again lovely friendly staff. It does a bit off everything including breakfast. There is a small shop just beside reception which reception staff run. You can find all the basics you want there. Only five minutes walk to the Europa shopping centre where there's lots of restaurants and shops.

To get to the beach or commercial centre from the Balcon del Mar is 5 minutes in a taxi and about four euro or less.

There was BBQ on the Monday night from seven o clock with live music and the price was 12.90. Another night they had an Elvis impersonator singing at the pool bar and I think a BBQ also.

There are two small pools and a kids pool. The fourth floor had a heated adults pool and kids pool. The third floor had a pool beside the bar. There was always lots of sunbeds free beside the pool. As I said they're really quiet apartments so would suit families.

Room Tip: 4th floor has the reception and the shop. 3rd floor has a pool bar & on the nights of music you can sit on balcony & watch
  • Stayed: March 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank gkenny1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this reviewResponded March 30, 2017

Dear guest,
Thank you very much for taking your time to write a review about your recent stay in Balcón del Mar. We feel really glad that you have had a positive experience with us feeling comfortable in our lovely apartments and also pleased with all the services received. Your satisfaction is our maximum goal and it helps to keep on working in a motivational way.
We hope to see you again with us. Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2017

We stayed here for a week , very pleasant place , but they do charge for every thing ie- if you want sun beds on your balcony its 12.00 euro per bed per week , hairdryer is 14.00 euros a week , safty depoist box at reception -not in room , shop very basic , all staff very friendly , view from balcony looking towards the sea - wonderfull , but the sunsets are breath taken ..... would stay again but not in February very chilly in morning and evenings

Stayed: February 2017
Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this reviewResponded March 30, 2017

Dear guest,
Thank you very much for taking your time to write a review about your recent stay in Balcón del Mar. We feel really sorry if we did not reach your expectations about services by paying.They have an additional cost and we are sorry if you did not get the right information from your travel agency. We do advice you to check all of this before booking your holidays in order to avoid discomforts during your staying. We even take a good note in order to offer a better service as your opinion is very important for us. We hope to see you again with us. Guest Relations Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews