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All reviews shuttle bus animation team local town private beach evening entertainment sitting room all inclusive package out of season great swimming superb hotel tiny shower rabbit well run hotel plenty of sunbeds risotto previous comments staff at reception
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5 - 10 of 2,641 reviews
Reviewed November 5, 2018

Had a lovely 2 night stay with my 2 children 11/10, whilst exploring the local area during half term October. Staff were attentive and charming. Food - great variety each night. Rooms very clean and spacious. Location super for exploring the Caves (Castellana di Grotte) see separate review. and Polignano a Mare, and Alberobello. Half hour from Bari airport. Would highly recommend and would like to return in the summer when rest of resort is open and weather allows swimming.

Room tip: We were on the South side furtherest away from Restaurant and pool on second floor. very quiet and tranquil
Date of stay: October 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank MrsW007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2018 via mobile

Hotel was clean and tidy! We booked a comfort double which the room was far from comfort the bed was two singles pushed together and on wheels so as we slept in the night we would fall through the middle so had very poor sleep. plus the beds weren’t comfy. The rooms were clean! The spa was brilliant! We used this on our last day and had the neck and back massage which was the best Iv had! The out door hot tub was lovely to use too although it was closed off between 1-3 to use. This time of year first week in October the pool was to cold to use and only 1 out of the three pools was open. This wasn’t an issue as we could always get a space on the sun loungers around the pool. Evening entertainment was a guy singing on a keyboard he was ok but wasn’t our cup of tea. There was one night they had an Italian themed night with a male and female dancer/singers. They were good but finished at 7.30pm. Food was our biggest issue! I have fish allergies and this left pretty much nothing to have. Everything was pretty much fish on two days I had only bread and butter. I really struggled! Nothing is labelled too so you don’t know what anything is which made it even harder and they would put fish into dishes where you don’t expect it to be. The pizzeria that was meant to be open 4.30-6 was closed too. We used the pool table every night at an additional cost of €2 per game. We had car hire which was the best idea as it could travel through lots of local towns

Date of stay: October 2018
Trip type: Traveled as a couple
1  Thank alysmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2018 via mobile

I was sceptical about staying here as I had heard it was a large resort, but actually it is almost 2 in one so it didn’t seem overwhelming.
This resort is set in the middle of nowhere, so if you are like me and enjoy walks after dinner then this isn’t the place for you; however with the shuttle to Polignano a Mare it is the perfect resort to use as a base. The trains from Polignano run frequently and are an ideal way to explore.
The resort has a small beach area set amongst the rocks. Plenty of sun beds around the resort which are very good quality. Three pools and of course the spa area and a few other amenities.
The entertainment staff work incredibly hard, but be warned take earplugs as the music goes on until late and can be heard even from the rooms in the 200’s, with that and the awful constant thumping from the water pump I had about 4 hrs sleep each night. Despite lack of sleep I have given this resoirt 4* as it does have all you need for a relaxing and enjoyable holiday in this beautiful area.

Date of stay: September 2018
Trip type: Traveled with friends
2  Thank katem464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2018

We returned today from a lovely week. There were three great swimming pools, one even had a diving board!. For those like me who like sea swimming the entry to the water can be a bit tricky but the crystal clear water was great for both swimming and snorkelling. Do make use of the hotels complimentary shuttle service.
The rooms were spotless and spacious, the buffet was good but do take advantage of the opportunity to sample the A la Carte dining which was both sumptuous and made a great change. The service was excellent and the food almost overwhelming, but it was nice to be served and made a great change for the buffet.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Arthur B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2018 via mobile

We spent 7 days in this resort.
Great location with direct access to the sea with beach and rocks. The water is pristine and it is great swimming over there.

Rooms are nice and very clean. Take the superior suite with sea view, it is very spacious and amazing view. There is a lot of space to walk across Mediterranean trees. The village is very clean as well.

The restaurant is far from stylish but food is good, and service is efficient. The timing of the restaurant is a bit odd for a holiday place. They should allow for more time for breakfast.

What is really extraordinary and deserve the 5 stars is the e-space animation team. The team responsible for the animation is extremely friendly, funny and always available.

All night shows were very nice and funny, and very original. We really enjoyed all of them.

Dido is a great actor, singer, showman, and leader. We really enjoyed all of his shows.

Ciccio is also funny and a great showman.

My daughter is telling me that also the dancers were amazing especially Giulia and Sofia.

We look forward to going back there next year and to find the same animation team.

Date of stay: August 2018
Trip type: Traveled with family
Thank Alessandro B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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