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All reviews indoor pool restaurant staff reception staff five star hotel head waiter stayed on a half board basis puglian countryside puglia region three nights relaxing stay separate bedroom free shuttle night's sleep nice resort gorgeous views checking out cold meats
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28 - 33 of 636 reviews
Reviewed July 27, 2018

All in all very nice. The people at the front desk are lovely. Typical for Italy there are some downsides. Internet was extremely slow in the room. The service in the restaurant not the friendliest. The jacuzzi outside is cold - which doesn't really make sense. But all in all a very good resort. Food in the restaurant was also on the whole very good.

Date of stay: July 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Aleksey I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenblu_Hotels, Antonella Q. Direttore at Borgobianco Resort & Spa Mgallery By Sofitel, responded to this reviewResponded July 29, 2018

Dear Aleksey,

Thank you for taking the time to share your observations. We are sorry to read that the wi-fi was slow in your room: we are providing to improve the service. About the restaurant service we are surprised about your feedback because usually it is appreciated by our guests. Concerning the outdoor jacuzzi, I just point out that we have also in the spa an indoor heated pool with a hydro jets area and the use is included for our guests.
I hope to welcoming you once more at Borgobianco Resort And Spa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2018 via mobile

3 times we had dinner at the restaurant and all the times where very good. The food is excellent, good variety, fresh food. therefore compliments to the chef.
The staff is very professional, accurate and one of the most friendly teams I had in such a good restaurant.
And as if that’s not enough, the manager is a great great guy. So I truly recommend to go to the restaurant if you stay in this hotel who is as good as the restaurant.
Everyone here does there job with dedication and you can feel that.
Big thanks to the whole team for this wonderful staying!

Date of stay: July 2018
Trip type: Traveled with family
Thank DorianC313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenblu_Hotels, Antonella Q. at Borgobianco Resort & Spa Mgallery By Sofitel, responded to this reviewResponded July 22, 2018

Dear Dorian C,

thank you for your "fantastic" review! Me and the all staff are very happy to read about your great experience at Borgobianco Resort & Spa. We look forward to welcoming you soon again.

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Reviewed July 14, 2018 via mobile

Lovely week away. A warm place with a cool breeze, cold drinks, great food and wine. Many thanks to Vito and his team in the restaurant, Pietro at the bar , Sara at the pool and the many other people who make a stay here special. We’ll be back ... :)

Date of stay: July 2018
Trip type: Traveled as a couple
Thank JPA077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenblu_Hotels, Antonella Q. Direttore at Borgobianco Resort & Spa Mgallery By Sofitel, responded to this reviewResponded July 17, 2018

Dare JPA077,

Thank you very much for your review! We are pleasued to read your words. We hope to welcome you again at Borgobianco Resort & Spa for a new memorable experience!

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Reviewed July 7, 2018

We stayed here half board, which with the quality if the fine dining in the restaurant and staff made it a superb and good value stay. The hotel is off the beaten track so we were very grateful we had hired a car although it is an excellent place to get away from it all. There is a shuttle bus service, not that I saw anyone use it. The Spa and massages were excellent. There are a few buts though...the bathrooms are not 5* standard, our shower screen leaked, sealant around the bath was covered in plastic which was peeling off, bin lid was broken, and the kettle lid was broken but none of this detracted from our holiday. The outside pool was too cold but we just went to the indoor pool instead!

Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenblu_Hotels, Antonella Q. Direttore at Borgobianco Resort & Spa Mgallery By Sofitel, responded to this reviewResponded July 13, 2018

Dear Lisa C,

we thank you for your review. We take care of the points you highlighted and we'll try to improve our maintenance service. We hope to welcome you once more at Borgobianco Resort & SPA.

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Reviewed June 23, 2018 via mobile

What a beautiful place for spending A week overthere. Everything was perfect; having breakfast with seaview, the absolutely stunning dinner, the pool, the ambiance during the evening, the friendly staff!
A perfect place for holiday!

Date of stay: August 2017
Trip type: Traveled as a couple
Thank Mvandenbos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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