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“WOW Factor” 4 of 5 stars
Review of Grace Santorini Hotel

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Grace Santorini Hotel
Ranked #11 of 49 Hotels in Imerovigli
Certificate of Excellence
Melbourne, Australia
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“WOW Factor”
4 of 5 stars Reviewed July 5, 2013

We stayed here for two nights and then stayed at another resort as well.

Very glamorous and beautiful hotel. Bespoke bathroom amenities were lovely and this is a great place to relax.

Santorini generally is beautiful, but very , vey windy so take some warm clothes for night time. Also the plunge pools and all the pools on the island are actually are pretty cold, not like Asia where you stay in for 20 minutes so be prepared for this.

The walk out to Skaros rock from the hotel is great and recommend it for anyone wanting to keep fit.

The breakfast at Grace was lovely and complimentary champagne a nice touch.

They are one of the few hotels with a gym, but it's tiny - a treadmill, bike and cross trainer and some weights. Would like to see them get some fit balls and mats - there is a big deck out the front perfect for sit ups etc if they got some balls and mats.

Service was okay but not amazing. I feel like they relied on the property and facility to do the work for them. The other hotel we went to had shuttles into Fira and Oia any time you like and directions typed out of how to walk everywhere , water bottles given to you every time you went or came to ensure you were comfortable on your walk, maps in the room, recommended things to do etc. The Grace lacked this level of personalisation.

Room Tip: We were in room 44, this is right under breakfast area but I recommend it as it is one of the more...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Cindi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraceSantoriniHotel, General Manager at Grace Santorini Hotel, responded to this review, July 11, 2013
Dear Cindi D,

Thank you for sharing your feedback - we are delighted to read that you enjoyed your stay with us and that you found Grace Santorini to be a beautiful place. Of course, we are always striving to improve and aim for excellence, and would like to thank you for highlighting some areas which we will address with the team straight away.
We do offer fitness balls and mats provided as part of our in-room fitness kit, which can be selected from our 'Bespoke by Grace' offering prior to arrival (along with choice of pillows, bathroom amenities etc), and following your suggestion we will now provide additional balls and mats inside our gym also.
I do hope that you will return soon to enjoy another holiday with us, and rest reassured that your expectations will be surpassed!

Kind Regards
Joseph Gaoutsis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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417 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (96)
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St. Barthelemy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2013

This was the most memorable trip of my life (and I travel a ton)! I stayed at Grace Santorini with my fiance at the time, both of our families and with our close friends. We practically reserved the entire hotel! Everything about this hotel and location was just complete paradise and everything around us was surreal! The hospitality was impeccable, every moment I felt like they treated me as a princess. I looked forward to waking up each morning to the most amazing breakfast dishes and smoothies I have ever tasted before! The chef and staff are so gifted with their culinary creativity, I was just in awe! Not to mention the most beautiful views of the caldera! I highly recommend this to future brides, honeymooners, and anyone in love!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KristineKellyMedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 27, 2013

Such an amazing place to get away from it all. Beautiful simple rooms and quietly tasteful. Fabulous breakfasts on the terrace, served by charming staff. If you're wanting peace and quiet this is the hotel for you. Nothing too much trouble, everyone helpful and friendly. Got to get a room with a plunge pool ahhh! Great for honeymoon couples. A really beautiful place with amazing sunsets. Get it on your list!!!

This hotel is set in the cliffside, so there are lots of steps, not a problem if your fit and healthy

Room Tip: Get a room with a plunge pool. Ours was above the main hotel pool and there was only 3 rooms on our...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank gigglesister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 19, 2013

I've stayed here for 3 days on Oct 2011. the reason I choose this hotel are: 1. Mykonos also has this hotel, combined booking can get discount and some benefits. 2. this hotel won the best hotel of Greece. on fact, Grace is certainly a great hotel.
the location is absolutely good, direct face the Aegean Sea and Caldera, everyday you can watch the breath taking sunset just on your private terrace. it's amazing.
My room is VIP Suite with plunge Pool, the room is so large, as well as baclony. the steamroom is big enough for 2 person using together, every day they will supply a natural bath sponge , and I love their bath products. I forgot name but I knew it's a greek traditional brand. the outdoor plunge is big, however, oct is cold to use.. a pity. free manta also prepared in room for us, it's quite useful in Oct. day for sun, night for wind.
Services are OK, maid is young lady works hard and happily, refused our tips. breakfast is so so, not plenty, and not any Asian style food, I almost feel sick for eating omelette 6 days...
what I strongly recommond about this hotel is restaurant, must try, I still remember one delicious tiger prawn dish, I tried twice. :) if have time, must try room service, dinner is better, then you will enjoy the dinner on the terrace while watching sunset.

Room Tip: suite! if you have budget.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Fish_Ting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraceSantoriniHotel, General Manager at Grace Santorini Hotel, responded to this review, July 11, 2013
Dear Fish Ting,

It is such a pleasure for us to read that your stay at Grace Santorini has created one of your best memories! The VIP Suite with plunge pool is indeed one of our finest, and I am glad to hear that you made the most out of your oversized room terrace and enjoyed the magnificent sunsets.
We always urge our guests to share with us any specific dietary requirements, even though we do pride ourselves on providing an authentic culinary experience, as each Grace hotel truly reflects its locality.
We hope to have the chance to welcome you again to Grace Santorini and this time do please let us know and we shall accommodate your every request.

Kind regards,
Joseph Gaoutsis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wokingham, United Kingdom
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 14, 2013 via mobile

Well what can we say - didn't think we could better our experience of last May but suffice to say we did. From the moment we arrived Joseph and Georgia with their sincere and warm welcome made us feel like we had returned "home". The meet and greet at the airport (cold flannel, cold water and fresh fruit) followed by the champagne on arrival at reception. These initial thoughts set the tone for your stay at the Grace - attention to detail is their forte and the special extra touches just demonstrate their wanting to make the holiday one for their guests to remember. Because of the size of the hotel (21 rooms) the tailoring of the service given throughout your stay is second to none - the staff are there to help, advise and recommend no matter what the request and nothing appears too much trouble.
Other reviews explain in detail the breakfasts (optional champagne, home made breads, jams etc. etc.), the night time turn down with evening treats, the exceptional food served in the restaurant with even special specific requests catered for by the chef - but the hotel and it's staff are also only too happy to recommend local tavernas and restaurants which are plentiful and close-by for your convenience.
Having explored the island a little more this time around we can certainly say that the Grace and Imerovigli is the place to stay on Santorini for a relaxing holiday and we were glad to get back to peace and tranquility.
We will return to the Grace - it's not a maybe just a when!

Stayed June 2013, traveled as a couple
Helpful?
1 Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraceSantoriniHotel, General Manager at Grace Santorini Hotel, responded to this review, July 11, 2013
Dear Stephen M,

Thank you so much for your kind feedback. It was a pleasure to look after you in our true Grace style, and we are delighted to hear that you enjoyed your time with us. I have already shared your positive comments to our team and we look forward to welcoming you again soon!

Kind regards,
Joseph Gaoutsis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lower Stondon Bedfordshire UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 14, 2013

Its with some reluctance that I write this review as i want to keep The Grace and its fantastic staff secret...or everyone will want to go!!!
A fantastic hotel, beautifully appointed with the friendliest and most attentive staff who did every thing to make our stay a truly memorable one. Add to that absolute tranquility, views and sunsets to die for and it is truly paradise found. Our only regret was that we were only there for five nights and that we had to come home.
One thing is for sure...we will be back. But in the meantime we have fond memories of new friends and a beautiful island to warm us during the dull British summer.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank JaneandSian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weehawken, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 11, 2013

My husband and I stayed at the Grace Santorini for our honeymoon from 5/29-6/5 and absolutely LOVED it!! We are already talking about planning our next trip there! The location is perfect - it was just what we were looking for beautiful and peaceful. We loved the fact that there were more couples/honeymooners and less tourists around this area. We had contemplated about staying in Fira, but after visiting Fira were so glad we decided to stay in Imerovigli. Fira is so much fun with great shopping, restaurants and bars (only a 25 minute walk from the hotel), but is also very crowded with tourist and since we live in NYC, we were looking to avoid this. In regards to the hotel all I can say is PERFECTION!! If you are looking for top notch service, food, views and amenities, than look no further....the Grace has it all! The highlights for us at the Grace were as follows: the unbelievable and beautiful sunsets (that you will see right from your patio), the gorgeous and largest pool on all of Santorini, the 10 out of 10 amazing and delicious restaurant/bar at the hotel (we had lunch here 4 times and had dinner here 2 times), the unforgettable champagne breakfast (which is new everyday), the hard working and amazing staff at the restaurant/bar (I cried when we said good bye to them), the Bespoke by Grace (which lets you customize all of your pillows, scents , etc. in your room) and all of the little things the hotel does to make you feel like you are their one and only guest (snacks given at turn down service, champagne given at check in, special drinks and snacks that they give you when you are laying out by the infinity pool….I could go on and on). I would without a doubt recommend the Grace to stay at while in Santorini, especially if you are a looking to visit on your honeymoon!

Room Tip: Definitely spend the money for a plunge pool - we would watch our sunsets while sitting in ours!! W...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Court23c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grace Santorini Hotel

Property: Grace Santorini Hotel
Address: Imerovigli 84700, Greece
Location: Greece > South Aegean > Cyclades > Santorini > Imerovigli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Luxury Hotel in Imerovigli
#9 Family Hotel in Imerovigli
#14 Romantic Hotel in Imerovigli
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Grace Santorini Hotel 4*
Number of rooms: 21
Official Description (provided by the hotel):
Grace Santorini, of Grace Hotels Group, is an exclusive luxury boutique hotel in a spectacular location high on the Caldera. It has been designed to integrate perfectly with its unique environment and offers 180 degrees unobstructed views. From its setting on the exclusive Imerovigli hillside in northwest Santorini, guests can enjoy the famed Aegean sunsets over the Cyclades. This graceful property with its individually styled suites and bedrooms appeals to those seeking the ultimate romantic escape. ... more   less 
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Also Known As:
Santorini Grace Imerovigli
Hotel Santorini Grace
Grace Santorini Hotel Imerovigli, Greece

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