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“Difficult to find but great stay”

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Dolce Fregate Provence
Reviewed June 2, 2013

Hotel was recommend trough a friend and it was everything he told it would be. Nice accommodations, great view, good food, nice rooms with good beds, ... in short great.
The hotel is also well located in the area and easy to go for sightseeing.

  • Stayed: May 2013, traveled with friends
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1  Thank Rudy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreSancho, Directeur général at Dolce Fregate Provence, responded to this reviewResponded July 5, 2013

Dear Rudy D,

Thank you very much for sharing your very positive opinion about the Dolce Frégate Provence.
I am glad to read that you enjoyed our hotel, particularly the rooms and its unique geographical situation, the Dolce Frégate Provence is indeed well located to go for sightseeing with many Provence typical’ places to visit around.
Looking forward to welcome you again and to make your stay with us a most enjoyable one in every aspect,

Sincerely Yours,

Pierre Sancho
General Manager

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84 - 90 of 1,263 reviews

Reviewed May 9, 2013

I have stayed at this hotel about 8 or 9 times over the last 15 years with my family and then my partner. We have always thoroughly enjoyed our time here. The rooms are lovely. There is everything you need and the decor is unfussy, Provencal-style. There is a lovely buffet for breakfast but a lot of the time we decided to have breakfast delivered to our room and have it on the balcony- the breakfast tray is superb.
We have only eaten in the hotel a couple of times as we prefer to go out and eat at the waterfront restaurants in Bandol or Cassis or in the lovely hilltop village of Le Castellet. There is a handy supermarket not too far away on the road into Bandol- a branch of Casino.
The golf course here is one of my favourites.
We have always had great stays here. Once or twice there have been niggling problems or we haven't liked the room we were given but these were dealt with promptly and courteously.
I would recommend this hotel if you are coming to this area, I'm going there again this summer and am very much looking forward to it!

  • Stayed: July 2012, traveled with family
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Thank Awayyego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreSancho, Directeur général at Dolce Fregate Provence, responded to this reviewResponded July 5, 2013

Dear Awayyego,

I would like to express my most sincere thanks for your very positive comments which is a delight for all the Dolce Frégate Provence’s Team.
I have taken due note of your kind remarks concerning the services provided as well as the reactivity of our staff.
Looking forward to welcome you soon again, I would like to express you our warm gratitude for your trust during so many years.

Sincerely Yours,

Pierre Sancho
General Manager

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Reviewed April 4, 2013

This hotel is very well situated, magnificent view, the golf course is gorgeous, ideal for a relaxing time and for playing golf.

The common places correspond to the expected level for a 4 stars hotel. The reception staff is very friendly.
The room are big with bath + WC-shower, however shower faucets is poorly working and the shower door is difficult to close including a noise we think we are breaking it!
There is no decoration in the room, except a mirror in a corner! In addition the room service is also poor, every day something was missing. I had better room and service in a 2 stars hotel!

We've been woken in the middle of the night by the fire alarm. Luckily it was a false alarm, however, we had to call reception to know if we should leave the building, as we didn't see nor smell fire smoke. We didn't receive apologies...

The price for the breakfast is really exaggerate: 23 euros for a basic buffet in a 4 stars hotel!

Room Tip: Ask for a room with view, in this splendid area it would be a shame of not seeing the golf course an...
See more room tips
  • Stayed: March 2013, traveled as a couple
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Thank Corinne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreSancho, Directeur général at Dolce Fregate Provence, responded to this reviewResponded July 5, 2013

Dear Nougat13,

First of all, thank you very much for the time you granted to the writing of this very precious opinion.
I am really delighted to know that you enjoyed our place with the beautiful golf and sea view.
I t will be a pleasure to me to transmit your eulogies about the service to all my teams and I thank you again for these kind words.
However, I would like to present you my late excuses about the fire alarm which inconveniently bustled during night.
But fortunately, if I may allow a note of humor, we are now sure on its good running!
More seriously, I note all of your interesting remarks and, be sure, that I will do what is necessary to improve these vulnerable points.

Sincerely Yours,

Pierre Sancho
General Manager

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Reviewed January 13, 2013

it was a lovely time that we spent with my friend.
Clean, comfortable and spacious room, the staff is friendly.
Breakfast is set with a large buffet. The view from the room is relaxing, overlooked the golf and Mediterranean sea
Thank you again
We will be back

  • Stayed: January 2013, traveled as a couple
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Thank BStephane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreSancho, Directeur général at Dolce Fregate Provence, responded to this reviewResponded January 20, 2013
Google Translation

Cher BStéphane,
Votre séjour au Dolce Frégate a été une réussite et c'est notre meilleur encouragement pour notre engagement et notre travail qui vous permettent de profiter pleinement de votre repos.
Je vous souhaite une très bonne année 2013, dans l'attente de vous accueillir à nouveau en Provence.
Avec mes sentiments dévoués,
Pierre Sancho
Directeur Général

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Reviewed December 12, 2012

I stayed at this hotel for a work conference in December 2012. It’s a beautiful location and very relaxing. My room had great views of the golf course and the sea. The rooms are clean and spacious and are all in the style that is so common in that part of France, with the terracotta tiled floors etc. I felt the food and drinks were appropriately priced and the quality was fine. The staff certainly went out of their way for us, so I would definitely go back.

  • Stayed: December 2012, traveled on business
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Thank shinyredcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreSancho, Directeur général at Dolce Fregate Provence, responded to this reviewResponded December 14, 2012

Dear Shinyredcar,
With all the team, I wish to express my most sincere thanks for your kind comments after your profesionnal stay at Dolce Frégate Provence.
Looking forward to welcoming you soon again to Provence,
Best regards
Pierre Sancho
General Manager

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Reviewed November 8, 2012

We stayed 4 nights in the hotel in October 2012 expecting any value for money. But nothing received in respect of accomodation. Mould in the shower including broken doors to the shower. Not working air-condition, nor heating. Poor service during breakfast, once without fresh bakery explaining that "not delivered". I suppose that these errors are not typical for 4* resort as the hotel is presented.
However, the surrounding and view are very nice, also the golf course was in good condition. But this is not a reason to stay in the hotel. We will not come again, nor recommend the hotel to our friends.

  • Stayed: October 2012, traveled with friends
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Thank Kyti1601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreSancho, Directeur général at Dolce Fregate Provence, responded to this reviewResponded December 14, 2012

Dear Kyti 1601,
I am please to read that you liked our golf, the view and the site, but saddened that your stay was not up to your expectations concerning the room..
As we discussed together during your stay, I present my sincere apologize and confirm that we have now completed the maintenance on those bathrooms.
I hope you will give us another opportunity to make your next stay a most enjoyable in every aspect,
Kind regards
Pierre Sancho
General Manager

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Reviewed October 8, 2012

Set in rolling hills behind the coast, yet only a 5 minute drive into Bandol for shops and restaurants. Not a golfer but I am sure this would be an ideal spot for someone who is. Service and staff were excellent. Bar and Breakfast cost were a little excessive, but probably in line with its location and type of hotel it is. Decor needs a little revamping, but wouldn't let that put you off.

  • Stayed: October 2012, traveled on business
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1  Thank JonBunston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dolce Fregate Provence

Address: Route de Bandol | Lieu-dit Frégate, 83270 Saint-Cyr-sur-Mer, France
Location: France > Provence-Alpes-Cote d'Azur > Var > Saint-Cyr-sur-Mer
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Saint-Cyr-sur-Mer
Price Range: $118 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dolce Fregate Provence 4*
Number of rooms: 163
Official Description (provided by the hotel):
Ideally situated close to the international Marseille-Provence airport, the Dolce Fregate Provence receives you in the heart of Provence. Relax yourself in an authentic atmosphere in one of our 163 rooms with view over the Mediterranean Sea. Enjoy playing on one of the most beautiful golf courses in Europe. And for an unforgettable and relaxing stay, take advantage of the in and outdoor pools, saunas, Jacuzzi, tennis courts, beehives and Omnisens wellness centre. Opening of Spa de Frégate, every day. ... more   less 
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Also Known As:
Dolce Fregate Provence Hotel Saint-Cyr-Sur-Mer
Dolce Fregate Hotel
Dolce Fregate Provence Saint-Cyr-Sur-Mer, France

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