We have just returned from our 2nd successive ski holiday to Puy Sy Vincent, staying at this accommodation. Although the 2014 holiday was excellent in every way, in the past year the staff at Les Gentianes have completely changed. During our visit last week, the new staff were rude, made us feel as though it was our fault if anything was wrong & were generally unhelpful. We stayed in C block again, where the apartments are of very good size, but getting a little tired & in need of redecorating. Our friends in B block had a much smaller & older apartment even though they booked & paid for the same as us. The prices have increased significantly in the past year too.