I travel a lot but if im honest this is the worst hotel i've stayed at.
myself and my friend were put in a room that smelt really damp, we thought it was because we were beside the swimming pool. we soon found out that everytime we had a shower the whole room would get wet. We had to get cleaners to come to our room 3 times in 4 days. We ended up having to move room because after a shower the drain water (and everything thing else from the drains and toilet) was floating about the floor, the smell made us physically sick. When my friend went round to see about moving room the women at the desk shouted at her. (yes, for wanting to move room) We were told the manager was off for the night and they had no way of getting in contact with him. It was only when i told them that my friend was seriously ill and that the dirty of what was in the room could set her treatment back that they get the manager. we had to share a room with other friends we where with that night, 4 adults in 2 single beds isnt good when you paid a good bit of money to stay at the hotel but we couldnt of stayed in that room. we where told the following morning after breakfast they would have us a new room ready, we had to wait about the hotel until 4pm to get our new room (day wasted) and even when we got it it was dirty and we had to go and find cleaners to clear it. The receptionists were quite rude and only one spoke english so when she was off you couldnt get any help.
Food was awful, there are places to eat in the resort but we soon found that they serve the buffet food the hotel serve. So there is nowhere to eat in the resort at all after dinner time. Theres a small shop but its quite expenisive, we had to get crisps and biscits from there when we were hungry. You'd be better staying in sunny beach where there are loads of food places.
The only good thing about this hotel is that they had a lovely spa and it was really close to the beach. there was also some nice views. I wouldn't stay there again though simply because they showed they care very little about their guests, (they had someone in our old room the next night, and it still smelt awful) you have to go hungry for a week unless you go into sunny beach every night for food and the staff our rude.
Do yourself a favour and save your money for a nice hotel!
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- Also Known As:
- Andalucia Beach Hotel And Residence
- Andalucia Beach Hotel & Residence Elenite, Bulgaria - Burgas Province