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Reviews (197)
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All reviewswhale's tailpoolside barplate presentationthe rooms were niceinfinity poolcosta ricarestaurant and bar areafew beersoutstanding viewswinding roadwhales taletunalow tideair conditionerfresh fruitexotic birdsocean view
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Reviewed April 10, 2008

We had an bad experience here.
The view from this hotel is amazing. You do need a car to get to the top of the hill that it is perched upon. There is a pool and a restaurant/bar area that is nice.

The problems were, however:
1. They tried to overcharge us upon arrival
2. They tried to make us stay at the rooms farthest away and with he worst views even though the place was EMPTY!
3. There is NOTHING 'eco' about this lodge! Ex. everything is plastic wrapped!
4. The food is the WORST we have ever had, least alone at a nice, expensive hotel/resort

The restaurant is very expensive for Costa Rica and awful. My boyfriend’s steak tasted though it was covered in Jam. It seems they have only one pan that they use to cook all the meals and both our fish and steak tasted like 'burnt pan.' We also have a seafood platter for two that consisted of buttered potatoes and a few pieces of CANNED seafood - awful. And, because it is so far up the hill you are stuck eating most dinners there.

I do not recommend this place!

  • Stayed: December 2007, traveled as a couple
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Thank Elissa25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2008

The photos on the Whales and Dolphins website paired with the $185/night pricetag led my boyfriend and I to believe that this would be a gorgeous, beachside resort. It is neither of these things.

It is nowhere near the beach it would probably take about 30 or 45 minutes to hike down the mountain and walk all the way there), and the road to hotel is up a 45 degree incline, one way, very scary road. Don't even think about taking this road if you don't have 4 wheel drive.

The views are stunning and the restaurant staff was great, but our enjoyment of the hotel ended there. Our room was a total dump: broken coffee pot, drapes that didn't close, uncomfortable bed, SAND IN THE SHEETS, broken telephone, etc.

Furthermore, the female manager we dealt with was horrible. She promised my boyfriend a major price reduction on our room and then literally hid from us whenever she'd see us around the lobby. When we finally came to check out, we saw here hide again, and she made the poor girl at the desk tell us that it was only a $15 discount.

I would just like to add that my boyfriend and I generally hate to complain about service or anything else, but this place was just outrageous. If they lowered their prices to $50/night, then it might be appropriate to stay there.

  • Stayed: March 2008, traveled as a couple
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Thank bienvenidos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2008

We stayed at Whales and Dolphins in february for three nights. We were agreably surprised by the hotel! The views from the pool and bar are really spectacular! Pool is great, the rooms look brand new, beds are confortable, there is a mini bar, sat tv, efficient AC and a balcony with excellent views where you can watch the sunset. We ate at the restaurant and it was excellent though a bit pricey. I have to thank the staff at tbe bar and the reception for their help. They arranged and rescheduled our tours for us (dolphin tour and Corcovado)... On the negative side, the hotel is located on a hill, the road is OK but you need a 4x4 to get there. While we were there they were paviing parts of the road, maybe access will be easier in the future. If you dont have a car, I think there is a shuttle service down to the tourist information center. One thing, if you book there, make sure you are going to be in the upper building. The rooms are down from the restaurant, pool, and reception, so there are lots of steps to the lower building and the views are not going to be as great as in the upper building...
We would definitely return to the hotel.

  • Stayed: February 2008, traveled as a couple
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Thank dHoude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2007

This place is nice and is only going to get better. The view of Playa Ballena is absolutely amazing and the rooms are nice. The restaurant is very good and after speaking with the manager there are plans to build a new pool with a new tile deck, too. The best part was the wildlife. Frogs and birds serenaded us in the evening and morning.

  • Stayed: June 2007, traveled as a couple
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2  Thank BlueDoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2007

When we arrived in April 2005, there was one other couple in the entire hotel. They left the next night, and we had the whole place to ourselves.

From our balcony, we could watch wild Toucans and Wild Parrots flying about. We could also see the ocean, and the sandbar/rocks which look like a whale's tail.

The room and furniture looked like brand new. Not only was the TV "remote control", but so was the air conditioner. There was a safe in the room for our valuables.

The couple who ran the place at that time were from Brazil I believe; he was a teacher, and had published several books on world travel.

The told us about a local farm where they give tours, so we got up early one morning, ate breakfast at the farm, then we were guided by the owner's son as we walked a narrow path through the hills. We saw and heard Howler monkeys, saw cutter ants, and a dark green frog which is poisonous.

Although we were the only ones there, we were served a large complimentary breakfast every morning.

There are several nearby beaches, and most of the time, each was deserted when we were there; we had the whole place to ourselves.

To us, it was just about the perfect vacation.
I would have rated it a "five" if it had not been for the tiles coming apart on the very beautiful pool.

  • Stayed: April 2005, traveled as a couple
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1  Thank Danno46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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