We stayed in Fountain Hotel Mahabaleshwar for 2 nights this time. I personally wanted to check out the place after reading nice reviews about it on various travel portals but was disappointed on a number of counts.
Firstly, the food was a big letdown after all the raving reviews i read. Breakfast lacked variety, only Uthapam, Bread butter, Sabudaana ki khichdi and tea/coffee. Even for a vegetarian fare, it lacked the very basics like cornflakes, milk, fruits, fruit juices (forget more complicated items like paranthas, dosa, idli, sauteed vegetables). We took only one breakfast and preferred to have all other meals outside after that experience.
Secondly, hot water is available only till 11AM, so if you are in the habit of taking a shower before bedtime, be prepared for a very cold one.
We were given an upstairs old annexe room with a nice view. It was non-AC but you don't need AC in Mahabaleshwar in Nov. Toilet was clean, but had bar soaps. Not even tissue papers were provided. Bed and bath linens were clean.
Things to look out for:
check the view from your room as a lot of rooms face inside. Be careful not to take rooms above the dining room/kitchen. In short, this is not a property you can book online.
It is better not to go for AP plans, though the hotel staff try hard to sell that. The food is best taken outside as they only serve set thalis with very little variety. I've stayed at a lot of hotels in india with similar rates (3300/- per night, off season rate) with a lot better food arrangements.
Good to keep in mind the hot water limitations in winter. In summer, please note that ACs dont work during power cuts which can be pretty frequent in a place like Mahabaleshwar.
Overall, i would not suggest this hotel as the first choice in this price group. There are at least a couple of hotels/resorts in mahabaleshwar i can think of right away that has much better service and facilities than this one with some charging even less.
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