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“Need to improve to attract first rate attention!”
3 of 5 bubbles Review of Valley View Resort

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Valley View Resort
Ranked #14 of 49 Hotels in Mahabaleshwar
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Need to improve to attract first rate attention!”
3 of 5 bubbles Reviewed May 19, 2013

There are couple of suggestions..
I had been recently to valley view resort, they have a good staff, helping in nature. I had been for a 3 nights package. For 2 nights my experience was good however the last night, god!!! some damn people who have taken the neighboring rooms (family ones) were making lot of noise... making it look like a budget hotel. Hotel should ensure to control such people upfront thus maintaining the hospitality.

Talking about the approach road towards the resort, i was totally disappointed, was stuck in small & crunchy lanes (only way to this resort) for 30-45mins to take my car towards the resort and had same experience while leaving from the resort before I connected to the main road. For a first time traveler like me after spending a decent amount for stay...those approach roads were making me go sick!!!

The photographs uploaded on the website are NOT the front view or the main gate view as it is worse. The ones on the website, is the backyard view which is very cool! and with lawn etc,

Coming to food...if you happen to be a Gujarati, you might enjoy the food. For guys who would love to eat spicy food, this is not the right place.

Overall from my perspective...nice hotel to ONLY stay, very good staff, however hotel has to improve its environment & improve on food variety a lot to grab first rate attention,

Room Tip: PLEASE...Book only ones facing the backyard or lawn else you will feel as if you are in Bangkok hote...
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThinkTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VALLEYVIEWRESORT, Manager at Valley View Resort, responded to this review, May 31, 2013
Thank you very much for your feedback on your stay at Valley View Resort and liking it. We appreciate the feedback as it points our strengths and weakness and enables us improve. The food served is per what the guests patronizing want and is as experienced. We do customize it as per request. Our sincere apologies for the inconvenience caused due to fellow guests. The management puts in its best effort in ensuring the maintenance of decorum and discipline by the guests. Approach is an issue which is not under our direct control. We constantly take up the issue with the authorities for its improvement.

once again thank you for patronizing and look forward in future too.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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233 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Any
English first
Pune, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

My parents have been here and they liked this place a lot. They were impressed by the room, location of the hotel, quality of food and service.
View from the hotel is amazing and level of comfort this hotel offer is unmatched.

I recommend this hotel over brightland as brightland is damn expensive option.

Enjoy your stay

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AtulJadhav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VALLEYVIEWRESORT, Manager at Valley View Resort, responded to this review, May 10, 2013
Thank you for patronising Valley View Resort. We appreciate and acknowledge your feedback. We are glad we have been able to provide you and your family and comfortable and enjoyable stay. Feedback from our guests makes us strive harder.
We once again thank you for the positive feedback on the service and hospitality.
We look forward to your visit in the future soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thane, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 6, 2013

Spending money on such a kind a hotel is very upsetting till the time you enter in to a hotel lobby
as every visitor have same complaint about approach road and location of the hotel is very bad
\ claustrophobic there is no absolute space at entry which is going to be big disadvantage of this nice property. you can get satisfied yourself only with good food which is so awesome than after four days ( i have visited on 1st to 3rd may 2013) i still feel the taste of super menu aluwadi, phulka, etc superb n worth spending on food 10 out of ten
Else overall its ok place but if your expecting something luxurious than this is not the space to visit
Another think is power cut every after 30 to 40 minutes even though they have power backup u have to spend 30 sec. to 5 min without power every after 1 hrs time please fix this.
need some initiative from hotel for fun games etc.
thanks

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yogeshkadam2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VALLEYVIEWRESORT, Manager at Valley View Resort, responded to this review, May 11, 2013
We thank you for patronising Valley View Resort. We appreciate and acknowledge your feedback. We are glad we have been able to provide you and your family an enjoyable stay.

The approach is an issue which is not under our control. We are taking up this issue with authorities continuously round the year and try our best to maintain it to the extent possible.

Sir the problem of power supply is a major issue affecting the entire state and the problem in Mahabaleshwar is no different. It takes a couple of minutes to switch to the generator and thus the time gap.

We have noted your feedback for games and other activities.

We once again thank you for the positive feedback on the food. We look forward to your visit again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coimbatore, India
Level Contributor
2 reviews
4 of 5 bubbles Reviewed May 1, 2013

The main usp of the hotel is the hospitality of the staff, their food is much of gujrati cuisine but good, we stayed for 3 night with family including kids aged about 3 - 4yrs . they enjoyed the food which is great, there were differnt combination variety which was tasty , also the politeness of Mr deepak and their staff was so good. Rooms are neat and well maintained but view is not good from window as slums nearby. ... Main drawback is the nearby area which is full of non veg markets. Access roads to the hotel are not good. Overall i wish to thanks to all staff for making my stay memorable in mahabaleshwar

Room Tip: super delux rooms are very good but chose for upper floors
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neiloswal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VALLEYVIEWRESORT, Manager at Valley View Resort, responded to this review, May 6, 2013
Thank you for patronising Valley View Resort. We are glad we have been able to provide you and your family a comfortable and enjoyable stay.
The approach is an issue which is not under our control. We are taking up this issue with authorities continuously round the year and try our best to maintain it to the extent possible.
We once again thank you for the positive feedback for the staff, service and our hospitality. We look forward to your visit again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 24, 2013

It`s a Nice Place 2 Stay on Your visit 2 Mahabaleshwar,
But on Our 3 Days Stay there when all Meals were Complimentary we only Took 2 Breakfast & 1 Dinner Rest in Nearby Market.
One Should Book Hotel 2 Stay only Without Meals as They have to Pay Again outside for Meals



  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Pankaj G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VALLEYVIEWRESORT, Manager at Valley View Resort, responded to this review, April 26, 2013
Thank you very much for patronizing Valley View Resort for your holidays and the feedback. We are glad your stay was nice, but food was not to the liking. A word with the executive about what was not to the liking would have helped us in serving food of your taste. Also a change in the meal plan could have been considered. We accept the feed back from our guest is accepted in full humility and a step towards improvement.

We Thank you once again for the same and hope of your patronage in future too.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 17, 2013

Over-all hotel is good, staff is polite and helpful.. Specially Dining Staff (Mr. Suresh) is too good and always eager to serve the best of the food. Food is good. Overall good hotel/resort. Only nightmare is the Entry-Exit of the hotel/resort... Main drawback of the Hotel.....

Room Tip: Super deluxe rooms are the best of all.. good view + well furnished.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SHACHINDRASR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VALLEYVIEWRESORT, Manager at Valley View Resort, responded to this review, April 19, 2013
Thank you for patronizing Valley View Resort. We appreciate and acknowledge your feedback. We are glad we have been able to provide a comfortable and enjoyable stay to you and your family.
The approach is an issue which is not under our control. We are taking up this issue with authorities continuously round the year and try our best to maintain it to the extent possible.
We once again thank you for the positive feedback of the staff. We look forward to your visit again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed April 13, 2013

Location of hotel is quite good since it is situated very close to market area... access to hotel is a bit difficult and sign boards guiding to the hotel are not there..
Rooms are neat and clean with good and polite staff..

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMTOUSEEF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VALLEYVIEWRESORT, Manager at Valley View Resort, responded to this review, April 14, 2013
Thank you for patronising Valley View Resort. We appreciate and acknowledge your feedback. We are glad we have been able to provide you and your family a comfortable and enjoyable stay.

As for the approach of the road, we are in constant touch with the authorities and trying our best to maintain the same. We regret the inconvenience caused due to the lack of directional sign boards. We will surely take up the issue.

We once again thank you for the positive feedback on the staff, service and the cleanliness. We look forward to your visit in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Valley View Resort

Property: Valley View Resort
Address: Valley View Road, Mahabaleshwar 412806, India
Location: India > Maharashtra > Mahabaleshwar
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Spa Hotel in Mahabaleshwar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Valley View Resort 3*
Number of rooms: 75
Official Description (provided by the hotel):
Valley View Resort is the place which gives you the pleasure, peace, joy & happiness in their emphatic services. Situated in heart of Mahabaleshwar, Valley View Resort offers the best lush green valley view enhancing your comfort and luxury. Here, you will experience a homely feeling in our extraordinary services. We are full of pleasant surprises, come reveal us. ... more   less 
Reservation Options:
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Also Known As:
Valley View Hotel Lonavala

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