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“Excellent hotel in m'war”

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Evershine Keys Prima Resort
Ranked #3 of 51 Hotels in Mahabaleshwar
Reviewed April 4, 2014

Wonderful place. Excellent service and ambiance inside the hotel as well as in the surrounding areas. Hotel staff is courteous and accommodating. Pool is nice. Their poolside Pizzeria has some delicious pasta and pizzas. Bfast buffet is one of the best. Liked the location as well - walking distance from m'war market. Good place for a family outing. They even had a puppet and magic show for kids - i was told that they do this frequently based on the request from the guests. Overall a best place to stay in m'war.

  • Stayed: March 2014, traveled solo
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Thank Chandresh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded April 7, 2014

Dear Guest,

Thank you for the very detailed sharing of experience of your recent stay with us.
Yes, we are already quite popular with family for complete family experience or those celebrating an anniversary or a special occasion..
Peaceful, calm, serene, laid back, tranquil - all very aptly fit the KEYS concept.. Yes, our buffet spreads and wood fired Pizzas are the best in business appreciated by all guests – coupled by an array of entertainment activities.
Yes, as you rightly mention, the KEYS is about being with your family without any pretense and our calm and peaceful surroundings contribute a lot towards this.

Thank you also for your appreciation staff and others in our culinary team, who continue to surprise our guests with high-quality cuisine in our 'magical' surroundings.
Appreciate your taking the time to write about us.
Warm regards

Manoj Verma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,222)
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854 - 860 of 1,222 reviews

Reviewed April 3, 2014

Very Nice resort with all the facilities. Awesome stay & service, rooms are very neat & clean. They have small balcony in each room with a nice view.

Food is really Awesome, specially Chinese and buffet breakfast. They have Italian garden restaurant too at pool side.

If you are looking a star resort in Mahabaleshwar, this is the one where you will get satisfaction in all the aspects.

Best I had seen in Mahableshwar...!!!

Ready for next trip with Keys only.

Regards,
Abhinandan Patil

  • Stayed: March 2014, traveled with family
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Thank AbhinandanPatil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded April 7, 2014

Dear Guest,

Welcome to a select group who are already repeating their visit to us in just three year of our having opened.
We will be delighted to have you back with us. The team does take great pride in personalized service and thank you for making mention of it.
Delighted that you found our fabulous resort to your liking. I am also very proud of the team here that makes the 'magic' happen.
Thank you also for your appreciation of our culinary team, who continue to surprise our guests with high-quality cuisine in our 'magical' surroundings.
Appreciate your taking the time to write about us.
Warm regards

Manoj Verma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

Rooms are a bit small but cozy and comfortable... Food was very good.... ask around the day... Breakfast being the best. An all round great experience. Fantastic. A place where you can actually feel relaxed.

  • Stayed: March 2014
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Thank Nitin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded April 7, 2014

Dear Guest,

It was wonderful to see the you had such a great time at the Resort - relaxing by the pool, doing the various special excursions, enjoying the meals and of course the entertainment activities.

Whenever Mumbai gets a bit much to handle - it's a short trip to ‘paradise’! We do look forward to having all of you back with us.

Warm regards
Manoj Verma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

Let me start with saying that, this holiday was the most important for me as my Boy was turning one and we plan of spending same days at keys for 3 nights.

Real scene before I start my review
When I was checking out with super smooth support and efficient assistant with complementary gift, I was asked something which is rare to hear

Some Manager asked me Can you please tell few things we should take care or change so when you visit again, we can serve you better?? so I started things about my room, food, smiling faces all day and night while serving you, friendly watch guards, smiling valet people and most iconic property. I was not able to share a single error in my stay. It was just fab, I loved it and I cant wait to be in India again and visit the same hotel again.

My suggestion - When you check in to Keys just giving all tension and worries to Key managers to manage your holiday, they will make your holiday precious.

They have the best Swimming pool in Mahabi, it is not temp controlled but it was fun to swim in chilli waters.

Room Tip: On the right side of the property there is a temple which plays soothing religious music, if you are...
  • Stayed: March 2014, traveled with family
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2  Thank Rushit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded April 7, 2014

Dear Guest,

Encouragement from guests like you, motivate me and the team to continue delivering experiences as the one you had with us. Thank you ever so much for your very kind words about everything at the KEYS and for sharing it with other travellers.
It is always satisfying to know when those who stay with us feel that they got much more value than what they paid for. The team and I are glad to read that your Mahabaleshwar experience with us would have been incomplete without KEYS.
The team here strives to deliver a service which is genuine, discreet and at the guests pace.
Our serene surroundings add a natural beauty of being here – coupled with a beautiful pool as you have rightly stated.
Whenever Singapore gets a bit much to handle - it's a short flight to ‘paradise’! We do look forward to having all of you back with us.

Warm regards
Manoj Verma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

Great property. Value for the money i paid and above all the hospitality was absolutely wonderful. It felt like i was at home given the warmth extended by the staff of the hotel. A MUST visit for anyone travelling to Mahabaleshwar and a special thanks to Mr SriSamantha for his overwhelming service.

Room Tip: Very difficult to differentiate, as all rooms are spectacular with great views.
  • Stayed: March 2014, traveled with family
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Thank PareshShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded April 7, 2014

Dear Guest,

Thank you for taking the time in sharing your experience with a wider audience.

It is heartening to read that all of us at the KEYS contributed to you having a relaxed and enjoyable stay with us. I shall convey your kind words to my colleague Srimanta.
It is always satisfying to know when those who stay with us feel that they got much more value than what they paid for..
The team here strives to deliver a service which is genuine, discreet and at the guests pace.
Whenever Mumbai gets a bit much to handle - it's a short trip to ‘paradise’! We do look forward to having all of you back with us.

Warm regards
Manoj Verma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

Evershine key Resort is a very nice property . It was really a superb stay on all grounds weather it is comfort , ambiance , food or hospitality. Thanks to chef Ujjwal for making so delicious varieties . And front desk team specially Deepa managed the little requirements very well and made our stay wonderful.

Room Tip: book a room on first floor with pool facing as they have Queen size bed . rest rooms on ground floor...
  • Stayed: March 2014, traveled with family
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Thank sonivishal81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded April 7, 2014

Dear Guest,

It is always immensely satisfying for the team and me to read when guests like you go back after a complete, relaxed and enjoyable stay at KEYS.

I couldn't agree with you more - it is finally all about the people! We have over last 3 years, evolved what we call our 'KEYS SERVICE’. It's not about pretence, it's not about perfection - it's all about being your own self and our guests love it.

For me, the stay of a guest is about all that the resort offers - a lot of space and privacy; Chefs who will interact closely with you; Front Desk staff with welcoming smile.
I have personally conveyed your appreciation to Deepa and UJJWAL.

It was a delight to have you with us and we look forward to your coming back, should Mahabaleshwar be on your itinerary in the future. Thank you once again, for sharing your experience.

Warm regards
Manoj Verma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

Good property, friendly staff, but limited veg food options. Italian restaurant served good food one evening and awful food next evening, so consistency can be an issue. F & B manager very responsive, took immediate feedback and went the extra length to ensure the holiday mood continues in spite of a bad food evening by promptly sending in desserts. Just goes to show that the staff is empowered to ensure happy customers even if something does go wrong.
Poor mobile coverage in the rooms, so mobile wifi cannot be effectively used. Hotel wifi, as usual, is exp for casual whatsapp, etc. usage.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Umesh_Chhazzed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded April 1, 2014

Dear Guest,

I am glad to read that you had an enjoyable stay with us during your recent visit.
I understand that while you found our cuisine to in consistent, our Italian restaurant offering feel short of your expectations on the next day. We would certainly like to make amends to this and I shall indeed be grateful if you could elaborate a little bit more on this to me on manoj.verma@keyshotels.com. I do thank you for taking the time to do so.

Yes, we give lot of empowerment to the staff and it was nice to note that you appreciated this. We do look forward to having you back with us, should travel bring you to Mahabaleshwar again.

Warm regards
Manoj Verma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Evershine Keys Prima Resort

Address: 182 C T S No, Mahabaleshwar 412806, India (Formerly Evershine - A Keys Resort)
Location: India > Maharashtra > Satara District > Mahabaleshwar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mahabaleshwar
#2 Luxury Hotel in Mahabaleshwar
#2 Romantic Hotel in Mahabaleshwar
#3 Spa Hotel in Mahabaleshwar
Price Range: $98 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Evershine Keys Prima Resort 4*
Number of rooms: 86
Official Description (provided by the hotel):
Evershine – A Keys Prima Resort seamlessly blends old-world charm and modern conveniences. A grand architecture inspired by the palaces of Rajasthan that captures the romance and splendor of a royal era. The property is as impressive as the surrounding mountains and an edifice of Dholpur's world-famous Red Stone. The resort houses one of the most stunning hotel lobbies. Spread over 8 acres the resort has big colorful eye catching fountains. A lush and lovingly nurtured garden is hidden in our hotel´s courtyard. Our award winning horticulture is arguably one of the best and it’s hard not to feel at peace when you're surrounded by flowers, fountains and the sounds of nature. We are one the very few resorts in India that is completely handicap compliant. Any nooks & corners of the resort is accessible on a wheel chair. UNLOCK –the Restobar serves a wide selection of spirits, wines and the most interesting cocktails and mock along with scrumptious snacks. POOL SIDE PIZZERIA-This charming open air restaurant serves Mediterranean and Italian fare such as the traditional wood fire pizzas, a range of pasta and desserts. KEYS CAFÉ-Charming and contemporary, this coffee shop and restaurant meets your cravings for Indian, Continental, Pub snacks and live cooking featuring sumptuous national and international cuisine SOHUM SPA is the largest luxury wellness spa SPA in Mahabaleshwar spread over 5000 sq. feet a with 8 spa rooms, a reflexology lounge and a unisex salon; this is the perfect escape to tranquility and relaxation where guests can pamper themselves. Guests can enjoy several games such as table tennis, pool, chess and carom in the indoor games zone. There is an outdoor play area complete with slides, swings, merry-go-rounds for children. The hotel can organize for various activities such as golf at the Golf club, cooking classes, a picnic at Wilson point, a kid’s day out; explore the jungle and a special candlelight dinner. Three to four of these activities are conducted on daily basis-Puppet show, Magic show, Karaoke, Housie, Juggler, Rajasthani folk dance, Kid’s movie show, Painting competition for the kids, Housie, One minute game, Live band and Pool party. ... more   less 
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Also Known As:
Evershine- a Keys Hotel Mahabaleshwar

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