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Evershine Keys Prima Resort
Ranked #3 of 58 Hotels in Mahabaleshwar
Reviewed March 18, 2014

we went to this resort in january and the experience was totally awwsome ...large spacious sparking clear swimming pool ...rooms were large spacious and clean , and the best part of it were the room services...quick and crisp ..

the hospitality of the managing staff was one of the best we have ever experienced ...we went therte with outr one year old infant and they provided us with with all the amenities and milk without a delay...
food was great ..
totally great experience ...a.must visit ...full marks from my side ...:)

Room Tip: •"Rooms on the south side are quieter"
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  • Stayed: January 2014, traveled with family
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Thank drgunjan83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded March 22, 2014

Dear Guest,

Your review sums it all. It is very kind of you to rate us as awesome”! Thank you ever so much for your kind words and your appreciation. This of course, does put more responsibility on us to continue delivering such experiences to guests in future, who go back as satisfied as you have.

All this would not be possible without my amazing colleagues in the various departments at the KEYS, who strive to give their best to the guests with us. I am sure they will be delighted to read your review.

We do look forward to having you back again next year along with your little one who will be 2 years old by then.
Warm regards
Manoj Verma
General Manager

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956 - 962 of 1,310 reviews

Reviewed March 17, 2014

Stayed in Keys resort for one-night during Holi weekend. The plus points were the spotless cleanliness of the rooms, the excellent breakfast spread and ofcourse the great location. The negatives were the checkin which took a while even though i have communicated multiple times that i will check in at 10am. Additionally my choice of room was not provided. The room acoustic were not good. I could hear the TV playing in the next rooms or people using the bathroom. Through the night there was guests moving in the lobby and my sleep got disturbed few times.

  • Stayed: March 2014, traveled as a couple
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Thank mmhaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded March 22, 2014

Dear Guest,

Thank you for choosing KEYS for your stay and sharing your review with an wider audience.

First of all my apologies for the inconvenience caused to you for time taken for check in. Holi being a long weekend the resort was completely occupied and since our check out time is 10 am no one checks out before that. However we tried our best to accommodate you as fast as we can but fell short from your expectations.
We thank you for appreciating the upkeep & hygiene at the resort which is our forte , most healthy and scrumptious spread of breakfast in Mahabaleshwar and of course we are very conveniently located – just half km from the market , stone throw distance from Wilson point and yet nestled in calm and tranquil surroundings.

Warm regards
Manoj Verma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

If one is looking for a perfect getaway from home and prefers to relax at a class property along with family and friends with little worry of the hospitability or the facilities, this is THE place in the heart of the hill station for you. Located ideally in Mahabaleshwar, KEYS resort really reckons high on the list of the best, well maintained hotels.

We stayed for 3 days and I would say that the place kind of grows on you, slowly, beautifully and HOW! The pool side area and the garden are the crown jewels of this hotel. We had the pool pretty much to ourselves and enjoyed it thoroughly(had to purchase costumes from the market but that was it). The kids got to enjoy at a smaller, safer pool which added to the joy. The pool is surrounded by a beautiful array of flora and fauna adding to the experience. The pool area and the garden are at their mesmerizing best during the evenings.

There is also a separate kids playing area with a mini jungle path. The rooms do not lack anything and are very comfortable to stay in with balcony views to either the pool side or kids area. I really liked the "Housekeeping twice a day" concept.

The dinner buffet on Friday was truly amazing on both veg and non veg sections. Every dish had perfection in it especially the main course. We also enjoyed the solo performance by Tushar who belted out some oldies and new songs beautifully along with music. Overall, a beautiful Friday evening with friends and family. The bakery was very adept in getting us a cake for our little one's birthday celebration.

The staff at the Keys restaurant are the most hospitable folks I have met so far in life. They truly serve you with their heart and soul. Mr. Mitranshu Sekhar at the front desk was very effective in getting us checked in quickly. We were truly pampered by Mr.Gangaram at the restaurant who took care of our every need. Other staff who truly deserve a mention for being very friendly, cordial, polite and caring are Mr.Lal, Mr.Praseeth, Miss.Kavita and Mr.Gaurab. Lovely people who know how to make people feel at home.

The bar offered good discounts on domestic liquor and IMFL which we liked.

We didn't try the spa services though we were tempted to.

Some of the improvement areas are:

1. The Breakfast can have more variety in the veg section though it has separate veg and non veg sections. It doesn't differ in any way to a 3 star hotel and frankly speaking, a little bit disappointed in terms of variety during the 3 days.

2. I am sure that the hotel can afford complimentary Wi-Fi for its guests for casual browsing only. The charges can be reserved for heavy usage.

3. The TV channels in the room display heavy grains at times. Not an issue since it isn't the focus but deserves a mention.

Overall, we really didn't feel like leaving after 3 days. I would definitely recommend it for every family and friends group though its placed as a business hotel as well.

Room Tip: Do take the rooms on the 1st floor if possible. Rooms facing the pool side are good and you could pr...
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  • Stayed: March 2014, traveled with family
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1  Thank guser2k8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded March 22, 2014

Dear Guest,

Thank you for choosing KEYS for your stay and sharing your review with an wider audience.

I don’t have words to thank you for this feedback you have sent about your recent experience with KEYS, and especially about the warm, intuitive, proactive and genuinely friendly yet professional service. I am so happy to know that you had a wonderful stay and were thoroughly impressed with the setting of the resort quality of accommodation and services.

Service excellence with the urge to anticipate and comply with the guest needs is what we believe in. I am thrilled to know that you got to experience the best of our hospitality. I have personally conveyed your appreciation to Kavita / Mitranshu / Gangaram / Praseeth / Gaurab / Lal & other colleagues of mine.

Many thanks again for taking the time to write the review. We hope that you will plan another holiday with us soon.

Warm regards
Manoj Verma
General Manager

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Reviewed March 10, 2014

Location, Ambiance and Property features are excellent. Restaurants were very nice. The food quality and taste were excellent with live shows and games at food venues. Service staff was better than anywhere that I have experienced. The check-in staff went through lot of hassle to get us the room that we wanted even though the room was already booked for someone. They reshuffled the bookings to get us that room. Entertainment for kids and adults are great, never expected anything like that. Hotel layout and decor were excellent. I highly recommend this property.

Room Tip: Ask for top floor room with view of the mountains.
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  • Stayed: February 2014, traveled with family
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Thank hvariava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded March 13, 2014

Dear Guest,

I am so glad to read that you had a wonderful experience at KEYS. Thank you ever so much for your very kind words and appreciation.

I do thank you for all your admirable words about the resort, the wonderful team at the Resort who continue to create magic for our guests. Yes, we are indeed fortunate to have great staff who give their very best, always. I have personally conveyed your appreciation to Deepa the lady who handled your check in and F & B team members.

I do hope to see you back at the KEYS in the near future for yet another enjoyable experience.
Thank you once again for taking the time to share your experience with us.

Warm regards
Manoj Verma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

We spent two nights at the Evershine Keys Resort. On the way to Mahabaleshwar our baby daughter fell ill so we spent our days holed up at the hotel instead of taking day trips. There could have been no better place for this unfortunate turn of events -- the hotel rooms and grounds are beautiful, room service was excellent and the staff were extremely helpful when it came to caring for our daughter (calling a doctor, providing assisstance in communicating with him, sending someone to the pharmacy and so on and so forth). We fondly remember our stay at the Evershine (and our daughter's fine again, by the way).

  • Stayed: February 2014, traveled with family
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Thank Martin116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded March 7, 2014

Dear Guest,

First of all my apologies for responding late and we all here hope and pray that your little angel is keeping well and sparkling as before.
Whenever I read reviews like yours, the three years I spent looking into every detail of operations and nurturing a young & dedicated team seem so much more worthwhile !

Thank you for feedback and our heartfelt gratitude for your kind words and appreciation. I will certainly share your feedback with my wonderful team members.
KEYS would not have been what it is today without their commitment and dedication and they will be delighted to hear this from you. Appreciation of this kind motivates them so much more. .
Thank you once again, for taking the time to write to us and I do hope to see you back at the KEYS in the near future for yet another enjoyable experience.

Warm regards
Manoj Verma
General Manager

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Reviewed March 1, 2014

It was a wonderful experience staying in keys..everything out thr was absolutely 5 star from the location, the ambience, the room, the food n above all their hospitality..special thnx to Mr Tavir(front desk) Mr Ashish sehgal (restaurant manager) balwinder/parseeth..Jay(games room)..wld recommend to one n all looking fr a pleasant n perfect luxury.

  • Stayed: February 2014
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Thank vishal168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded March 7, 2014

Dear Guest,

I am so glad to read that you had a wonderful experience at KEYS and rating us as 5 star. Thank you ever so much for your very kind words and appreciation.

I do thank you for all your admirable words about the ambience, room, the cuisine and most importantly, the wonderful team at the Resort who continue to create magic for our guests. Yes, we are indeed fortunate to have great staff who give their very best, always. I have personally conveyed your appreciation to Tanvir, Ashish, Balwinder, Parseeth and Jay.

I do hope to see you back at the KEYS in the near future for yet another enjoyable experience.
Thank you once again for taking the time to share your experience with a wider audience.


Warm regards
Manoj Verma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

Evershine - A Keys Resort , this is simply the best hotel I have ever stayed in Mahabaleshwar.
The hotel is very well maintained , the rooms are GREAT , you get awesome food and on top of it BEST service is provided.

The Hotel staff is very friendly and helpful and the service they provide is of top class.

It is a huge property , nice entrance , amazing Lobby and the swimming pool is elegant.

This made my stay very good and memorable and now onwards I do not need to look at any other hotels for stay in Mahabaleshwar.

Room Tip: Executive Room facing swimming pool side is great , it has nice Balcony in every rooms.
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  • Stayed: February 2014, traveled as a couple
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Thank Hemant_231212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this reviewResponded February 26, 2014

Dear Guest,

Thank you for sharing your feedback with an wider audience. We are delighted to read your review. You have in a nutshell covered all the aspects that sum up a complete KEYS experience.
Upkeep and hygiene is something which we take pride off and a top priority for us.

Yes, the spacious and well-appointed rooms, the huge calm space and serene surroundings all add to beauty of being at the KEYS. Added to this, is my wonderful team which goes out of its way in providing a warm and attentive service.
Food has always been our forte and we serve both local and international cuisine very unlike other hotels in Mahabaleshwar serving primarily Maharashtrian or Gujarati food.

Thank you once again for taking the time to share your experience with a wider audience.
Warm regards
Manoj Verma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Evershine Keys Prima Resort

Address: 182 C T S No, Mahabaleshwar 412806, India (Formerly Evershine - A Keys Resort)
Location: India > Maharashtra > Satara District > Mahabaleshwar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mahabaleshwar
#2 Luxury Hotel in Mahabaleshwar
#2 Romantic Hotel in Mahabaleshwar
#3 Spa Hotel in Mahabaleshwar
Price Range: $107 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Evershine Keys Prima Resort 4*
Number of rooms: 86
Official Description (provided by the hotel):
Evershine – A Keys Prima Resort seamlessly blends old-world charm and modern conveniences. A grand architecture inspired by the palaces of Rajasthan that captures the romance and splendor of a royal era. The property is as impressive as the surrounding mountains and an edifice of Dholpur's world-famous Red Stone. The resort houses one of the most stunning hotel lobbies. Spread over 8 acres the resort has big colorful eye catching fountains. A lush and lovingly nurtured garden is hidden in our hotel´s courtyard. Our award winning horticulture is arguably one of the best and it’s hard not to feel at peace when you're surrounded by flowers, fountains and the sounds of nature. We are one the very few resorts in India that is completely handicap compliant. Any nooks & corners of the resort is accessible on a wheel chair. UNLOCK –the Restobar serves a wide selection of spirits, wines and the most interesting cocktails and mock along with scrumptious snacks. POOL SIDE PIZZERIA-This charming open air restaurant serves Mediterranean and Italian fare such as the traditional wood fire pizzas, a range of pasta and desserts. KEYS CAFÉ-Charming and contemporary, this coffee shop and restaurant meets your cravings for Indian, Continental, Pub snacks and live cooking featuring sumptuous national and international cuisine SOHUM SPA is the largest luxury wellness spa SPA in Mahabaleshwar spread over 5000 sq. feet a with 8 spa rooms, a reflexology lounge and a unisex salon; this is the perfect escape to tranquility and relaxation where guests can pamper themselves. Guests can enjoy several games such as table tennis, pool, chess and carom in the indoor games zone. There is an outdoor play area complete with slides, swings, merry-go-rounds for children. The hotel can organize for various activities such as golf at the Golf club, cooking classes, a picnic at Wilson point, a kid’s day out; explore the jungle and a special candlelight dinner. Three to four of these activities are conducted on daily basis-Puppet show, Magic show, Karaoke, Housie, Juggler, Rajasthani folk dance, Kid’s movie show, Painting competition for the kids, Housie, One minute game, Live band and Pool party. ... more   less 
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Also Known As:
Evershine- a Keys Hotel Mahabaleshwar

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