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“A pleasant vacation at Keys!”

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Evershine Keys Prima Resort
Ranked #3 of 50 Hotels in Mahabaleshwar
Mumbai (Bombay), India
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“A pleasant vacation at Keys!”
Reviewed March 26, 2013

Had a very pleasant and refreshing experience at the Evershine Keys resort. We were here for 4 nights.The location of the resort is not very far from the market road, yet it is very quite. The property is huge and very well maintained. A lot of space for the kids to play.The rooms were spacious and kept very clean. The staff was friendly and always smiling.
The resort organised various entertainment programmes each evening. There were magic show and puppet show for the kids. Solo singing on one of the nights, which you could enjoy listening with the dinner.
We were on a breakfast pacakage and it was good. We did not venture into the Lunch and Dinner menu's at the resort since we are small eaters and love to eat at small local places in Mahabaleshwar.
My only suggestion to the resort is to have more light in the children's play area, as in evening it is quite dark out there.
Rest everything was fine, and had a very good vacation with my family.

Room Tip: Rooms facing the swimming pool have a good view of the garden. Every room has a balcony with a sitou...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandeep11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, March 27, 2013
Dear Guest,
Thank you for sharing your views with Tripadvisor community. We appreciate your kind words on the resort. It is nice to know that you like the services and facilities during your 4 day stay here. The resort has been designed keeping the family crowd in mind with lot of open spaces for kids to play around, a large swimming pool, and indoor & outdoor play area. Your suggestion for more light in the playing area has been noted.
Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,149 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (384)
Date | Rating
  • English first
  • French first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 25, 2013

Great location, a 10 minute walk leads you to the main market. A beautiful property with multiple amenities, like a pool, Gym, open play areas, board and indoor game area,for children and adults alike. Smiling, warm staff who are always ready to help. Clean rooms and high standards of hygienge maintained throughout the hotel. A good spa,make Evershine THE location to stay at while in Mahabaleshwar.
What was really disappointing was the food. We tried both, the buffets and the a la carte menus , and found both wanting. The breakfast was particularly bad, with stale croissants and wilted fruit.
If Evershine spruces up its food and beverage section it will have no equal.

Room Tip: Garden facing rooms are quieter
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SriMayuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, March 27, 2013
Dear Guest,
Thank you for sharing your views with the Tripadvisor community. We are delighted that you like the resort particularly the pool, gym, outdoor play area, and indoor gaming zone. Our staff are our assets and it is so satisfying to learn that you were overwhelmed by the warmth and courtesy exhibited by them. We have the best and the largest SPA in this region and pleased that you enjoyed.
Food has been our forte. We have taken your concern extremely seriously with the team for corrective actions.
Warm regards
Manoj Verma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 20, 2013 via mobile

We stayed for 2 nights and enjoyed thoroughly. The resort is exquisitely built and serene. Mahabaleshwar itself is a beautiful place having retained its beauty over years. Keys is the best place to stay. Swimming pool, play breakfast .....everything was great, wish the Gym was located in more open area, not in the basement. Only one suggestion, they need to replace substandard LCD tv's and remotes. Rooms are small but modern. Staff and service both are top class. Would love to stay again. The poolside pizzeria was superb and we had amazing pizza and Lebanese cuisine. Thanks

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SachinSharjah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, March 22, 2013
Dear Guest,
Thanks for sharing your views with Tripadvisor community. We are glad that you liked the hotel and the facilities. We have a Mediterranean restaurant that serves Lebanese cuisine as well as traditional wood fired pizzas.
We are in the process of phasing out the LCD TV’s and replacing with LED TV’. The process is complete in 70% of our rooms.
We do look forward to see you soon with your family for a wonderful stay again.
Warm regards
Manoj Verma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2013

We spent 2 nights on March 18th and 19th. The property is maintained very nicely and with attention to details. My family is very picky about cleanliness especially for bathrooms. We were satisfied with upkeep. The "key" surprise was the quality of restaurant. Very elaborate buffet for breakfast, lunch and dinner. We ate a la karte for lunch and dinner, and everything tasted absolutely fabulous.
The only downside I would say was that room size was little smaller than what we were expecting, as well that room had a king size bed and a sleeper sofa. We were expecting two beds (at least thats what we thought looking at pictures and description), but apart from that no other glitch. Would reccomend anyone for a comfortable stay at Evershine resort.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nbjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, March 19, 2013
Dear Guest,
Thank you for sharing with views with the Tripadvisor community. Hygiene is of utmost importance to us and is right at the top on our priority list so is for guest like yours. Food has been our forte and Keys is considered now the food destination in Mahabaleshwar. The rooms you are referring to are the lobby level twin rooms but as I can make out from your comment you stayed in first floor deluxe room which I guess is much better.
Look forward to see gain soon with your family and thanks once gain for your appreciation which we have conveyed to the team here.

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pune
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2013

your resort is ofcourse very good. but your spa was a disappointment. very mediocre. please improve. m a regular in mahabaleshwar. and there is no good spa. your spa cleanliness and quality of therapists must be looked into.

Room Tip: i think the hotel is good. spa avoidable.
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Siddshanti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, March 19, 2013
Dear Guest,

We thank you for sharing your feedback with the Tripadvisor community. We are glad that you liked the facilities and services at the resort except the SPA. Your feedback has been noted and this has been taken up with SPA team internally. We had some excellent reviews for SPA in the past and this comes as a surprise to us. Nevertheless we firmly believe there is a scope for improvement.

Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
63 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed March 13, 2013

Stayed here for 2 nights with the family.
Probably one of the best hotel in mahabaleshwar. The hotel looks like a palace. Has more than 200 rooms. The cleanliness is absolutely brilliant. Very close to the market, though doesnt seem to be when compared to the quiet & peace you get at this hotel.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rushik1803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, March 19, 2013
Dear Guest,

We thank you for sharing your feedback with the Tripadvisor community. You have rightly mentioned that though the resort very close to the market yet nestled in peace and tranquility. However I will correct that the resort comprises of 86 rooms only.

Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 11, 2013

Had been a long time taken a break so decided to go to Mahabaleshwar & stay @ Keys resort (had got good reviews from my friends who had stayed here), as expected the property is really a 5 star with courteous staff - right from the entrance door to reception to room service. My son 3.5 yrs old had a great time playing in the pool since they had a slide also (inspite water being cold due to the pleasant climate).. The food was excellent with good mix of Indian & continental.. Experienced spa packages also which was a great experience. Only thing I didnt like was the quality of LCD (Sound) & the remote, rest the property is worth visiting again (Which I will do next year) & hope by then the LCDs are changed :-)

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vivek80Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, March 19, 2013
Dear Guest,
We thank you for sharing your feedback with the Tripadvisor community. We are happy learn that your family particularly your kid enjoyed at the resort. We also appreciate your commendation on SPA, food and courteous staff. However we have noted your concern on TV’s which I like to apprise you that we are in the process of phasing out LCD TV’s and replacing these with LED TV’s. We have already done this in half of the rooms.
I look forward to welcome you again and assure you a nice LED TV in your room.
Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Evershine Keys Prima Resort

Property: Evershine Keys Prima Resort
Address: 182 C T S No, Mahabaleshwar 412806, India (Formerly Evershine - A Keys Resort)
Location: India > Maharashtra > Satara District > Mahabaleshwar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mahabaleshwar
#2 Romantic Hotel in Mahabaleshwar
#2 Luxury Hotel in Mahabaleshwar
#3 Spa Hotel in Mahabaleshwar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Evershine Keys Prima Resort 4*
Number of rooms: 86
Official Description (provided by the hotel):
Evershine – A Keys Prima Resort seamlessly blends old-world charm and modern conveniences. A grand architecture inspired by the palaces of Rajasthan that captures the romance and splendor of a royal era. The property is as impressive as the surrounding mountains and an edifice of Dholpur's world-famous Red Stone. The resort houses one of the most stunning hotel lobbies. Spread over 8 acres the resort has big colorful eye catching fountains. A lush and lovingly nurtured garden is hidden in our hotel´s courtyard. Our award winning horticulture is arguably one of the best and it’s hard not to feel at peace when you're surrounded by flowers, fountains and the sounds of nature. We are one the very few resorts in India that is completely handicap compliant. Any nooks & corners of the resort is accessible on a wheel chair. UNLOCK –the Restobar serves a wide selection of spirits, wines and the most interesting cocktails and mock along with scrumptious snacks. POOL SIDE PIZZERIA-This charming open air restaurant serves Mediterranean and Italian fare such as the traditional wood fire pizzas, a range of pasta and desserts. KEYS CAFÉ-Charming and contemporary, this coffee shop and restaurant meets your cravings for Indian, Continental, Pub snacks and live cooking featuring sumptuous national and international cuisine SOHUM SPA is the largest luxury wellness spa SPA in Mahabaleshwar spread over 5000 sq. feet a with 8 spa rooms, a reflexology lounge and a unisex salon; this is the perfect escape to tranquility and relaxation where guests can pamper themselves. Guests can enjoy several games such as table tennis, pool, chess and carom in the indoor games zone. There is an outdoor play area complete with slides, swings, merry-go-rounds for children. The hotel can organize for various activities such as golf at the Golf club, cooking classes, a picnic at Wilson point, a kid’s day out; explore the jungle and a special candlelight dinner. Three to four of these activities are conducted on daily basis-Puppet show, Magic show, Karaoke, Housie, Juggler, Rajasthani folk dance, Kid’s movie show, Painting competition for the kids, Housie, One minute game, Live band and Pool party. ... more   less 
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Also Known As:
Evershine- a Keys Hotel Mahabaleshwar

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