Stay away from this place - especially in winters. People who are running it have no sense of customer service or common sense. We booked a cottage with full payment in advance with a steep price hoping to have a quality time with Family. Cottage size was quite good but interiors/furniture were pretty basic. It was very cold and thankfully hot water was available 24x7. But a big surprise was waiting for us. Instead of thick warm blankets or quilt they provided super-thin flannel sheets. When we asked the caretaker for something more suitable for the Christmas winter he shrugged. We demanded to talk to the manager but nobody turned up. We couldn't get much sleep for the whole stay even after exhausting all our warm cloths at night.
Bed tea in the morning is provided only after 8AM even though sun rises at 7AM. Dinner never comes before 9:30PM irrespective of whenever you asked for it. Basically they have just 2-3 servants managing everything while the owner is busy counting money. There is no enough parking for even 3-4 vehicles and one morning we had to wait for 20 mins just because another guest parked the car in driveway and was not available in the morning. Also as the place is in secluded area with dark thin roads you can't take chance of coming in late or walking around at nights.
Overall there are better hotels in mahabaleshwar with quarter of the price of this.
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