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“UN FRIENDLY HOTEL.....”
Review of Pratap Heritage

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Pratap Heritage
Ranked #41 of 53 Hotels in Mahabaleshwar
Reviewed May 23, 2013

I would never recommend any one to stay in this hotel... The staff is OK.. waiters & room service & watchmen - all run only after TIP... When u r about to leave, all come & ask for TIP even u r not willing to give.. The reception is not so friendly. They neither welcome nor even talk to us properly.. Also, they charge for the breakfast on Check in day... A FULL NO NO to this Hotel.. Also the location is too far from market place... Only good thing was, we were allowed to cook food for our 10 month old daughter in their kitchen..

  • Stayed: May 2013, traveled with family
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2  Thank Sunil436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 - 80 of 122 reviews

Reviewed May 7, 2013

We booked the hotel for 29TH & 30TH aPRIL 2 rooms non ac deluxe.Our experiance was very good.We reached there from pandharpur.Check in was fast & hassle free.Rooms were spacious & well maintained.Room service was good.We enjoyed the food.Overall it was a good experiance.

  • Stayed: April 2013, traveled with family
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Thank pradeep1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

APRIL29,2013

We all family members decided to live together at MAHABALESHWAR. We booked 3 (THREE) AC deluxe rooms in HOTEL PRATAP HERITAGE for 3 days, before 20 DAYS ago from our staying. ON 22nd APRIL we go after long traveling at PRATAP HERITAGE HOTEL, on 12.30 P.M. They (HOTEL STAFF) do not any response OR not WELCOME to us..
There is very much dust and dirty at ENTRANCE OF HOTEL.. When we said on reception counter of our booking, They told us that there is not 3 rooms available in same category - 1 room is NON-AC..... and 1 room is under repairing .....Only 1 room is available, so get 1 room at 2nd floor and another 1 room is available in HIGHER CATEGORY. They can not provide us 3 ROOMS as per our booking..... They told that wait sometime, than will manage........ WE HAVE PAID LARGE AMOUNT OF DEPOSIT AT BOOKING TIME...So we have not any option....After sometime we told them about our situation and told for another 2 rooms. But hotel manager and staff's behaviors totally NON-CO.OPETRATIVE, they adjust us and give 2 rooms......WE FEEL THAT WE ARE BEGGERS AFTER PAYING DEPOSIT AMOUNT, WE HAVE NOT ANY OPTION...WE CAN NOT CHANGE OUR HOTEL....WE BOUND IN THIS HOTEL...
In Hotel Pratap Heritage's website, we can see swimming area, but it was not clean, water was dirty and it was not on working condition and during our stay we told them to clean it, but they have not try to clean it. At place of table-tennis area is very dirty and looking like store room......... Hotel's management staff is not properly behave with tourist........Hotel's driver, other office staff are also seat near our dinning place for taking food and speaking loudly.
Hotel's website is misguiding us, there is nothing in hotel which we seen on website.....so pl. anyone want to enjoy at mahabaleshwar Pl. NEVER STAY IN THIS HOTEL.....before few years ago, it was good, but now situation changed...... Hotel surrounding area is dirty and slum area is expanded, so on way of hotel, there was very bad smell and dirty area, car parking and going with car at hotel is also problematic. .......
There is not a single good word for say about this hotel. Our experience is very bad....

Room Tip: no one room
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  • Stayed: April 2013, traveled with family
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9  Thank rashmidave_gan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

The hotel is in slum area...and surrounded with concrete buildings...
I will suggest other hotel surrounded with trees and nature...We stayed for 3N/3D....
All waiters will stick around you at time of check out for tip...its non sense thing
In food no variety and in a small dish sweet is given and its limited...Extra charges taken for sweets if you want second time...
can say food is good but u can find it at some other hotel also...
No privacy..They will come and tell you lunch time plz come for lunch,dinner etc. even though guest know the timings...
he main door of the room had gap through which one can see from outside....
Very Flattering staff...
Overall Better choose other hotel...

  • Stayed: April 2013, traveled as a couple
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4  Thank hpanchal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

I booked a executive room with jacuzzi the room was small but later I asked for another one,was not happy as it was a average room. Food was fully gujurati oriented nothing different & whatever was served was not good. I skipped the food mostly & preffered to have it outside. For those who look out for unlimited food may feel the food is good as it is unlimited. Also morning & evening tea is chargeable again preffered to have it outside. For room cleaning first day I need to ask twice that too they cleaned partially. But on last day the staff asked me for room cleaning & cleaned the room expecting for tip. Even while taking my luggage all were standing in line for tip which was very embracing after the service provided by them. No hot water at evening & for jacuzzi you need to call every time. Staff were over friendly not for the service but for tip. The worst part is at checkout the manager dont even see back or say good bye etc just says ok you can go. Besides the location was shabby lots of slum near by & at same budget you can book other hotel near by market. Will not prefer to go next time.

Room Tip: Dont have room in fornt of floor lobby as it is noisy.
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  • Stayed: April 2013, traveled as a couple
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5  Thank Rohan_joijode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

We stayed here on a recommendation by a friend. The hotel & food was good. However the privacy was not there. The staff over there were trying to get over friendly & kept asking for TIP, unless we dont give them TIP they dont move out of your way which was disgusting. The main door of rooms had a gap below the door through which anyone can put their cell phone & record. We had kept our shoes & slippers to over them. There was no hot water after 10am & if you get up late you will have to take a cold water shower. The distance from market is also quite a walk & it can be tiring. We had to change our hotel for all above mentioned reasons.

Room Tip: none as we didnt find anything that interesting
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  • Stayed: December 2012, traveled as a couple
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5  Thank saifuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

My Stay to Pratap Heritage was a Memorable One Because I had Booked a Executive Room for Two Days were in the package includes all meals & Site Seeing. Food Quality was good enough and Restaurant services were at par. Manager Mr. Mukesh Personally comes and asks about the food for the first day and he takes good care of each and every customer Even the staff is very friendly, though the Room size is average and you can't get the lush green view from your room, but in comparison of service and food quality everything is manageable.

Advantage of the hotel is the location as it's just 5 minutes walking distance from the market, if you are getting bored in evening or anytime you can just walk to the market and there are many things for entertainment, Shopping & much more.

Site Seeing Facility was also good enough, overall experience to the place was VERY GOOD.
If i have to plan a trip to Mahabaleshwar PRATAP HERITAGE will be my first Option, rest depends on the availability.

  • Stayed: January 2013, traveled as a couple
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4  Thank Priteshs_5488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pratap Heritage

Address: Valley View Road, Mahabaleshwar 412806, India
Location: India > Maharashtra > Satara District > Mahabaleshwar
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #41 of 53 Hotels in Mahabaleshwar
Price Range: $41 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pratap Heritage 2*
Number of rooms: 30
Reservation Options:
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Also Known As:
Pratap Heritage Hotel Mahabaleshwar

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