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“Both near market and beach”

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Colonia Santa Maria (CSM)
Ranked #2 of 24 Hotels in Baga
Certificate of Excellence
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Both near market and beach”
Reviewed January 6, 2014 via mobile

Location wise its great for both market as well baga beach. Just on beach. Cafe and resturent have good meals and great staff with very pleasant staff always ready to help in all the way.but but but... rooms are very old and old style cottage with some renovation. But v can ignore it because location and staff and facilities are amazing.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Punit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMGoa, Owner at Colonia Santa Maria (CSM), responded to this review, January 9, 2014
Dear Punit ji,

Many thanks for writing this review about your stay at CSM. I am so pleased to read that you were happy with the service by the staff and anjoyed your holiday. CSM is one of the few properties on the beach built as it was in 1988. Renovation and upgradation continues and I assure you will find greater change in the rooms when you visit us next.
Thanking you and looking forward to serving you again in the not too distant a future

Prem Prakash
Chairman/Mg.Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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720 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
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English first
Hastings, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 5, 2014

The hotel is excellent, the location is purfect the staff are fantastic. I would totally recommend this hotel, stayed for 21 days in December 2013, the staff could never do enough. The food is good and we even meet the owners of the complex.

Room Tip: Rooms on the outside along the road going towards Baga Beach are an excellent location.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank susan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMGoa, Owner at Colonia Santa Maria (CSM), responded to this review, January 9, 2014
Dear Susan,

It is really our pleasure and honour to serve our valued guests who travel acroos continents to Goa for holiday. It is incumbent upon us,that is how our team CSM feel, to ensure that our guests return home fully relaxed having enjoyed their holiday. I am so glad that you enjoyed your stay at CSM. May I thank you for spending so much of your time in writing the Review. Thank You.

Best regards

Prem Prakash
Chairman/Mg. Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 31, 2013

After plenty of reviews on the site we selected this place and were not disappointed at all. We were 2 families with 4 small kids and had booked 2 rooms
The Good-
- Excellent Reception. The courteous staff escorts to the room and explains all the details
Location. Centre of the market as well as directly on the beach front. You just cant beat it.
- The rooms are well maintained with a TV, Fridge. You can store your own beer for a drink at leisure.
- The rooms have a sit out balcony. Early morning tea in it is bliss.
- The two swimming pools are very clean and well maintained.It also had a kids pool in one of them
- Food is good: The inclusive breakfast is also good. Especially the fresh omlettes.. People have mentioned limited options in this site. However i found it to be enough.
Breads, 2 indian items( chola bhatura/paratha), fries/wedges, some non veg options, egg preparations, fruits and cornflakes.. Not sure what more do ppl want in a break fast.
- Has enough parking place for your own vehicle

Can be better
- The bathrooms can have better drain facilities. Creates water puddle before all drains out in the shower. We observed in both rooms.
- The Pool Table usage is charged 150/hr. Though the table , sticks are well maintained, i would not expect to pay for usage.
- We were first users of the childrens play area that was recently opened. Though no charges for its usage.

Others
There is newly opened gym as well with few weights, treadmills etc. Did not try them though.
Tip

Avoid the nearest shack - bosco.. the food is more expensive than the hotel food itslef... there are plenty more to indulge for the evening
Call reception for directions, its bit tricky. My landmarks would be ask for Eat fish restauarent on the main road and reach cafe coffee day junction. from there its
If beach front hotel is your preferrence, you should seriously consider it.

easy.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pm2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMGoa, Manager at Colonia Santa Maria (CSM), responded to this review, January 9, 2014
Dear Sir,
May I thank you on behalf of all the team CSM for sparing so much of your valuable time in writing such a detailed Review about Colona Santa Maria. We are all greatly encouraged. We have looked into the drainage problemt that you had in the room's bathroom and it has since been sorted out. U\it is our endevaour to ensure that our guests really have a nice stay at CSMand return home relaxed having enjoyed their holiday.

Looking forward to serving you again in the not too distant a future,
Besr regards
Sanjay Kalungatker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 28, 2013 via mobile

Very cordial staff. Wonderful facilities .bobbys and lucky star is a walk away.very near titos lane.2 pools prompt room service. They changed my room immediately when we found that the ac was not working. perfect stay

Stayed December 2013, traveled with friends
Helpful?
1 Thank Sudiptac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMGoa, Manager at Colonia Santa Maria (CSM), responded to this review, January 9, 2014
Dear Sudipta ji,

May I thank you for writing this very kind review that encourages all the CSM team to continually serve our guests better. It is always a joy for us to hear from our guests.

Looking forward to the pleasure of serving you and your friends soon again,

Sanjay Kalungatker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 27, 2013

Just got back from CSM Goa after a week long stay.
This was our first time in Goa and after comprehensive research we settled on CSM.
I am pleased to say the choice of hotel was perfect for our needs.. it is minutes away from Baga beach which was by far our favourite beach in north Goa with the best beach shacks! :)
The hotel, the atmosphere, the service and the staff are excellent.. we would definitely consider staying there again.
The only quibble would be lack of WIFI/Internet in the actual rooms.. other than that a pleasant stay!
Highly recommended to make this hotel a base for your northern Goa adventures!
Also a big shoutout to the daytime reception staff, namely Anne, Sherin and Maria.. they were very helpful and friendly!
KKH

Room Tip: Stayed in 135.. which was nice and clean.. if you want WIFI get a room near the pool or reception!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KKH786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMGoa, Manager at Colonia Santa Maria (CSM), responded to this review, January 9, 2014
It is so kind of you to spare your valuable time in writing this Review. It means a lot to the team CSM. Your point about absence of WiFi in the rooms is well taken. Being a resort spread over four acres and each villa have just six suites, it has not been easy to get Wi Fi in each room. However,we are working out plans for WiFi to be available in each room and by the time you are next with us, hopefully we will have that in place.

Looking forward to the pleasure of serving you agaoin in the not too distant a furture,

Sanjay Kalungatker
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 26, 2013

I have been to this resort on 14-Oct-2013 to 18-Oct-2013 with my family, Booked this one after thoroughly going through the reviews, but found to be an average resort. My earlier visits to Goa, I use to stay in Villa Goasa resort, which was really good in the same price.

1) Villa room was OK, on first floor just behind the restaurant. It was having one living area and one bed room and one balcony. Attached bathroom was pathetic...very small..may be less then 25sqft. Living area door to balcony was very old, can't lock it properly. They only painted it recently, but the door need to be replaced.

2) AC was very old, makes sounds and can't control it properly. Need to be replaced. When we enter the villa, it was smelling very bad, they told as it was painted recently so it is smelling.

3) Hotel is claiming 3 star Property for advertisement but they are not keeping anything to drinks and no chocolate inside the Refrigerator. They don't provide
toothbrush and paste.

4) Overall resort is well maintained. Two swimming pools, one small and one big one both are well maintained. Water was warm in the swimming pool, so we liked it.

5) Food was very good , i will give 5 rating in food and breakfast its really nice..but again time is so much limited for breakfast.

6) Good thing about this resort is-its bang on the beach and has a private beach entry. But the private beach entry is not maintained properly.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dimpunath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
Level Contributor
3 reviews
Reviewed December 19, 2013

The CSM as it known locally is located in an ideal setting just a short stroll from Baga Beach, the service in the hotel is also a very good standard, good food good bar service and friendly staff, if you dont count the reception staff who are a bit surly. All in all cant wait to return when in Goa will always stay at the CSM.

Room Tip: Ask for lane facing room, facing csm lane.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2561o7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMGoa, Manager at Colonia Santa Maria (CSM), responded to this review, December 21, 2013
May I thank you for taking your precious time in writing this review. I am sorry that you found our Reveption girls bit surly! We look forward to receiving you soon again and making for any deficiencies .
Assuring of our best services
Sanjay Kalungatker
Genl. manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Colonia Santa Maria (CSM)

Property: Colonia Santa Maria (CSM)
Address: Baga 403516, India
Location: India > Goa > North Goa District > Baga
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Baga
#2 Spa Hotel in Baga
#2 On the Beach Hotel in Baga
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Colonia Santa Maria (CSM) 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Colonia Santa Maria Hotel Beach Resort, also known as CSM Hotel or CSM Beach resort, is the premier Four Star resort on Baga beach of Calangute. The silver sand Baga beach is rightly touching the property. You do not have to go onto the main beach itself for the sun deck of the hotel is the rising green dune from where you get magnificent view of the Arabian sea and sun bathe without being hassled by the vendors on the beach. Our sea facing rooms and suites give you magnificent views from your balcony. The resort spread over four acres of spacious gardens is built in Portuguese style villas, each having six suites/rooms. Main beach is just couple of minutes walk even from the farthest room from the beach. ... more   less 
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Also Known As:
Colonia Santa Maria Calangute
Colonia Santa Maria Hotel Calangute
Colonia Santa Maria Baga Beach
Colonia Santa Maria Goa
Colonia Santa Maria (CSM) Goa/Baga

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