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“Nice hotel in a good location”

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Colonia Santa Maria (CSM)
Ranked #2 of 24 Hotels in Baga
Certificate of Excellence
HAMPSHIRE
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice hotel in a good location”
Reviewed March 15, 2013

My husband and I spent 2 weeks here in January. The location is ideal - by the beach but if you walk out of the front of the hotel you can reach many restaurants and shops on the road. We arrived at 5am and did not like the room we were shown to. We were tired, however and so just went straight to bed. In the morning we asked at reception if we could change rooms. The room we were shown faced the small road going down to the beach and was great. The previous room looked out on to a small garden and a brick wall which my husband hated! Our room had a TV in the bedroom with several English speaking channels. It had a very small bathroom and a large separate living area. The free electronic safe was in the wardrobe. There was also a "kitchenette" area with a sink and tea and coffee making facilities. The room boys worked hard and supplied plenty of coffee, tea, sugar and milk sachets. They also made great towel decorations. I loved opening the bedroom door to see what design they had made. Wi fi was free in reception but it could sometimes be a bit slow. All the staff were very helpful. Pool towels were suplied. My husband liked to sit on the patio and chat to people passing by on their way to and from the beach. A few people asked him about our hotel because they said how nice it looked and its position by the beach.

Room Tip: If you dislike your room ask at reception and if they can change it for you they are more than happy...
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  • Stayed January 2013, traveled as a couple
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    • Cleanliness
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Helpful?
1 Thank HampshireMoosey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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725 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • English first
  • Finnish first
  • German first
  • Norwegian first
  • Russian first
  • Any
English first
Barnsley, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 12, 2013

just stayed at csm end of feb into march, this hotel was very well presented & kept very clean .all staff were very friendly & would do anything to help you.the food in the resterant was very good, even the owner eats there & is very inetrested in keeping the guests happy. the only thing wrong with the csm was the bathroom in our room (215) which despraetly wanted upgrading as it was starting to show its age but it didnt spoil our stay.the location of csm is exellent ,backs onto beach 2 min away from main resorts center.

  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank john l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Level Contributor
122 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed March 11, 2013

stayed here first two weeks in jan 2013
very nice been before to baga/candolim/calangute ,have walked many times through hotel , so this time stayed there . great room 112 on the road ground floor , big room nice bed ,cleaned every day , free safe ,wifi at reception . great stay

Room Tip: block 12,13,14 not blocks 8 or 9
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  • Stayed January 2013, traveled as a couple
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Helpful?
Thank 1boroboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone, United Kingdom
1 review
Reviewed March 7, 2013

CSM is an excellant hotel with a superb location and a short walk to the wonderfull Baga beach. Our room was in a smart villa with a smallish balcony and a nice view . The whole site was very smart clean and tidy. It had lovely small white painted villa blocks and the appearance was that maintenance was to a very high standard. Our room was first class and clearly had been just updated. The bathroom was large and had first class facilities and all worked very well. We could not fault it. The TV went on the blink and was immediatelty replaced with a brand new set , we were amazed. The hotel pools whilst a touch small were really nice and clean with new loungers and waiter service all day. Pool towels were issued as well as needed.Free Wi- Fi was in place ok.The Room A/c and the three very powerfull room fans kept us cool in the high daytime temperatures and worked ok for the two week stay.
The whole site felt very safe with good security day and night , so the noise levels at night were very low.
The restuarant had a good choice on the menu all at a very reasonable price from Indian to Chinese to European, and was all good and nicely cooked. During the evenings some special menu events were run , about 4 a week, with free music and local dancing to entertain us, all very good quality.
The staff were very polite and helpfull and could not do enough for us,and seemed pleased to look after us in any way they could.
So yes we will go back to CSM and to Goa, its a great holiday place with nice poeple with the added fun of the visits to the markets and tourist sights. We also met the hotel owner and his wife who both made us feel very welcome and they made sure all our needs were met and made us feel we were important to them. We really could fault the CSM, it is as good as many 5* hotels I have used and is now special to us.!

Room Tip: All rooms are good , one that just been updated with WiFi would be best.
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  • Stayed February 2013, traveled with friends
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Helpful?
Thank Rogerh187056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 5, 2013 via mobile

Stayed for a night with a friend on a business trip.
CSM is a large property with loads of rooms right next to the beach. Despite the no. of rooms you enjoy enough privacy because of the well spread out villa's. the room was just passable but having a balcony with a view of the beach was a plus. The pool was quite small and right in line of the kitchen fumes!
The breakfast was below average with very less variety. Considering this is one of the more expensive properties in its category I expected better.
The service is courteous and prompt. Short walk to the beach and the market as well.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DoogieHowser_MD74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
2 reviews
Reviewed March 4, 2013

Have just returned from Goa, after 14 days at C.S.M,.. A very pleasant surprise, yes ,we had a few queries, the safe jammed,the bathroom door would not open, and once no water from the hot tap. A phone call to reception, all sorted very quickly! Thank You.

Yes things sometimes go wrong, it's how quickly they are sorted that matters.

From the time we arrived we were cared for, nothing was too much trouble. A superb location,it was no surprise to learn that people return year after year.
The owner who we met together with his charming Wife, left us with a favorable impression not only of the C.S.M. Hotel but Goa as a whole, we were pleasantly surprised. Thank You.

Room Tip: Room 226 Close to reception which for us was a bonus.and near the swimming pool, could have been no...
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank BRIAN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 3, 2013

My husband and I celebrated our Ruby wedding here during a fortnights holiday. It is one of the best hotels of it's kind we have ever been lucky enough to stay in.
The staff were unfailingly courteous, helpful and attentive to details. The owner and his wife made us very welcome too. The staff makes the hotel a home from home. I had the feeling that they were genuinely glad to serve and help at any opportunity and they should be justifiably proud of the warm atmosphere they generate.
The grounds and rooms are well maintained and any problems were sorted out quickly and with good humour. The air conditioning worked well without being deafening.
The hotel is set out in lovely grounds with two pools both of which were immaculately clean. The lovely Baga beach is a very short stroll away. Generally the grounds were quiet at night and on site security made us feel that we were well looked after.
The restauarant served good food at a reasonable price, there were many free entertainment nights too.
We will do our best to return next year and we never do that! It captured our hearts.

Room Tip: Check your balcony has a nice view and is wide enough to be comfortable on.
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GillyMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Colonia Santa Maria (CSM)

Property: Colonia Santa Maria (CSM)
Address: Baga 403516, India
Location: India > Goa > North Goa District > Baga
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Baga
#2 On the Beach Hotel in Baga
#2 Spa Hotel in Baga
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Colonia Santa Maria (CSM) 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Colonia Santa Maria Hotel Beach Resort, also known as CSM Hotel or CSM Beach resort, is the premier Four Star resort on Baga beach of Calangute. The silver sand Baga beach is rightly touching the property. You do not have to go onto the main beach itself for the sun deck of the hotel is the rising green dune from where you get magnificent view of the Arabian sea and sun bathe without being hassled by the vendors on the beach. Our sea facing rooms and suites give you magnificent views from your balcony. The resort spread over four acres of spacious gardens is built in Portuguese style villas, each having six suites/rooms. Main beach is just couple of minutes walk even from the farthest room from the beach. ... more   less 
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Also Known As:
Colonia Santa Maria Calangute
Colonia Santa Maria Hotel Calangute
Colonia Santa Maria Baga Beach
Colonia Santa Maria Goa
Colonia Santa Maria (CSM) Goa/Baga

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